Since my review, my rate was still increased $17 per month, but not the original proposed amount. I…read morecannot say more positives about the 5 star manager Don, nor a wonderful employee named Toni. They have always been helpful, accommodating and understanding. The units are well maintained and I do appreciate the cleanliness and care of the grounds. But I have discovered that the owners of the storage unit are responsible for yearly price increases on their customers and these employees do not have control of this. Unfortunately, the owners seem out of touch with the customers who do have problems with annual increases.

I highly recommend Houston Levee Storage. I've rented 2 units there since their opening. Donisha,…read moremanager and Carol, asst. manager are the best. They're both very helpful and courteous. I love they have an app to unlock the main gate. The property is clean and secure. And the rates are awesome too.

Great people very helpful higher end products pricey but you get what you pay for both a…read morerefrigerator that is still in great shape

Got the job done quickly and efficiently, hard working crew. Very responsive to questions and…read moreconcerns before and after. Also came in cheaper than other people I quoted.

Great prices and nice staff. Love their collections and the in-house repair for some jewelry is…read moregreat.

Very friendly and helpful when we chose ou wedding band rings…read moreThe people were very professional and helpful in allowing us to decide there's nothing like personal service anymore I

Made 2 separate requests for an appointment. Never even bothered to respond! Maybe they have all…read morethe business they can handle, but an email or text would have been appreciated.

His service was awesome and does good work. And honestly and have good prices he let you know if he…read morecan fix lawnmower or through it away

I purchased a 14-foot extension Sthil pole saw from this company. Only to have to return it less…read morethan 24 hrs later because the chain or something was internally bound and would not let the chain turn. I was meet with extreme resistance from the owner. I could not get the saw to turn the chain. I did not do anything to it. Just wanted to return it. I became very upset after 20 minutes of him insulting my integrity telling me I had cut with the saw, its been taken apart, and with a just down right d-bag personality forcing me to stand my ground and defend myself from this disrespectful insulting attack. I was not willing to "fix" a brand new saw. I'm well within my right to return and meet all their policies listed. Tool doesn't work. Tool returned unused. Simple. I requested them to process the return on a new, completely unused tool. Only after the guy that processed my purchase had to come complete the transaction as the owner threw a tantrum throwing papers and walking off refusing to complete the return. Terrible customer service. You will not be respected here. These people have their "always right" attitude. I did not use the saw. It would not cut. No shavings. No marks. A tiny amount of grease is present from the lube system on sprockets in the head. Impressive looking saw, and I was sure it would keep my 84-year-old father off a ladder trying to limb up his trees. They checked it out for me before I left. Unfortunately, later that evening, when I tried to use the tool, it would not turn the chain. All I did was crank it up. Runs great. Will not turn the chain. I didn't do anything to it. I didn't take anything apart. Tried adjusting the chain tensioner. Nothing. Youtube searches showed problems with this type of tool involving the drive shaft or similar issues with other users. A bad omen to me. I'm not one to spend $874.16 on anything that doesn't work from the first time using it. I dont want an expensive tool that needs to be fixed the first time it's used, and in my opinion, it would be nothing but problems every time. This is not a customer service driven business. More like a "I'll tell you how you are wrong about everything no matter what you say, but I'm right and does not respect customers with a problem with them. Lots of inventory and by my first ever interaction an absolute dumpster of a company. I do not recommend doing business here.

This is an EXCELLENT place! They have a wide selection of equipment and the price for rentals is…read morevery reasonable. They are also very knowledgeable about the equipment they have. As a sidebar, there is a very expansive PEZ collection there! Nice people, too. Bottom line is that there is absolutely no reason why you should hesitate to do business with them. Also, they sell a lot of equipment; in fact, I was told that rental was a small part of their business. Check out their website - it is done very well and should answer any question that you have.

i love the company very friendly & professional and also very trustworthy i give the company a…read more ( a + )the owner & staff did a very good job very spotless from front to back i love this company they are number # 1 in my book they did a very good job thanks ms buffy ceo & staff

Great customer service! If you're looking for a reputable tech company to help with your computer…read moreneeds, please consider this company. You will be pleased.

deceptive price advertising , actual cost significantly higher than original quote…read moredo not recommend .