On Aug.30th, before the holiday weekend, at 1:46 pm I called spoke to Spring, always very nice, my…read moreair conditioner stopped working, at first it was going to be for Tuesday, then at 2 she called me to let me know a technician was on his way, the guys were very nice and professional. Problem was solved. Thank you very much Blanca Jordan

June 2017: Nathan's Installed a HVAC heat pump system in my home and didn't put down any carpet…read morecovers or plastic. Workers left tons of dirt debri and carpet stains - hopefully steam clean will get it out or carpet will need to be replaced :( Last year same problems with shoddy workmanship on my rental home - definitely a company you do not want to hire!

Before buying our home, we requested an hvac inspection. Apparently the previous owners only asked…read morethem to ' check to be sure it's running properly'. The receipt stated they did a complete inspection of the unit and ductwork. They didn't and told us it was the owner's fault. If the receipt had stated that they had ' observed that the unit was working upon cursory glance and didn't forsee any issues' we would have alerted the previous owners to get a complete inspection done. Please make sure services mentioned on your invoice have ACTUALLY been performed. We had someone out for an hour and he found a laundry list of mismatched and taped together essential parts. Items that should have been flagged on an actual inspection.

Beat the Heat was contracted as the HVAC company by the primary contractor for a large condo repair…read morejob on Topsail Island following Hurricane Florence. They did some work early on directly for our HOA prior to hiring the primary contractor and we paid them in full. We asked that the contractor not use Beat the Heat because their prices were approximately 40% higher than the local firms we use regularly. They used them anyway, and the work was subpar, and required many rounds of rework- up to 6 times returning for some units. There was also a case where they claimed all HVAC units on one building were vandalized. The case is still open, but the police investigation indicates it was most likely incompetent work that damaged the units. We were able use our local contractor who repaired all 'vandalized' units and replaced and repaired all units on that building in one third of the time and for half the price as compared to Beat the Heat's work. On 2 other buildings. The required rework was approximately 10% as compared to Beat the Heat. DO NOT USE BEAT THE HEAT under ant circumstances! Unethical and incompetent. Price gougers!

STAY FAR AWAY!!! This is by far the worst company we have ever dealt with. If I could give zero…read morestars I would!!! DO NOT HIRE!! We were less than 24 hours late on making our payment due to the service possibly being covered by our warrantee company or the company who had worked on the unit prior who had messed up some wiring. We were doing our best to sort it out as fast as possible. We received threatening and harassing messages stating that, because we were a day late, they would be DOUBLING the cost of the service on the original invoice as well as threatened legal action against us when we were not even a full day late!! After speaking to a lawyer, this is actually illegal. They lied to us over and over, threatened us (even after we made our payment we still were bombarded with messages), and were so disrespectful. They are, hands down, the worst kind of people and I truly have no idea how they are still in business. Run!!!!

Beware I paid Nick 1/2 of the fee to do Hvac work for a home I own. He cashed my check and never…read moredid the work or contacted me or the tenant to schedule. Do not trust this company or Nick

From the owner: We make all of your HVAC needs affordable, not costing you on experience or professionalism. Over…read more20 years experience with all makes and models of system. We install systems for a fraction of what others cost (around $4500 with all labor and parts) and we only fix what needs to be fixed on our repairs. Let us help you get back into a comfortable home today.

Gave him a 50% deposit on a new hvac system and he went MIA. Stole $3250. Google his mugshot before…read moretrusting him with anything.

Beware. I paid Nick at Seaside Hvac 1/2 for a job I contracted him to do. He cashed my check and…read morenever contacted my tenant to do the repairs. Do not use or trust this man.

Responded quickly to my most recent issue. Resolved quickly. Been a customer for 10+ years service…read moreplan. Mostly satisfied with the service plan.

Dishonest company that charged over $1200 to fix our unit... Unit was not fixed, owner was…read moreextremely rude and said we were too cheap to fix the unit and hung up on us. When the tech left, he said the unit was back up and running, which was a lie, would not give me a statement and lied to his supervisor about how it all went down Do not trust then to actually fix your unit!