We purchased our rug from Bourne End. Turgut happily showed us a vast range of rugs and explained…read morethe details of the designs based on tradition or regions etc. The rug we chose was th elast of its kind and size in the shop, and has pride of place in our home and has received many compliments. Turget delivered our rug locally at an agreed date & time - everything was perfect.

From the owner: Chalfont Interiors offers an extensive range of top-quality hand-made rugs, fitted carpets, wood…read moreflooring, viynl and curtains. We also specialise in rug cleaning and restoration. Spacious premises over two floors allow comfortable viewing. As a local company, serving local people, we are completely customer-focused and devote time to establishing customer needs and providing options to meet them. As a member of the nationwide 160 store Greendale group of independent carpet retailers, Chalfont Interiors offer their customers the savings provided by bulk purchasing, combined with high quality local service. Vinyl flooring in all of the latest designs is also available. Expert advice is given on the most appropriate flooring for your needs. Samples may be taken home and tried and experienced staff will do all the measuring for you. Fitters employed are experienced and reliable and always clear up when they finish.

Matthew is a Master carpet fitter and approved floor layer by the NICF, with over 12 years…read moreexperience in the flooring industry working in both the domestic and commercial market. Developing his ability to work on all scales of project with both traditional and new materials, 8 years with an award winning family run business and 4 years with a commercial flooring company.

We had a terrible experience with Carpet Right. The actual ordering was fine, it was delivery and…read morefitting that was the problem. We were having new underlay and carpet to our hall and the 2 cupboards that come off it. The delivery/fitting was booked in for a Friday morning. The fitter arrived, got out of his car, spat on the street, looked at me and said, "carpet?" He pulled up our old carpet and went to lay down the new one without replacing our underlay - I explained we had paid for it so he went to his van and pulled some out (I've no idea if it was the type we paid for)! He rushed the whole job, and after he'd left, I realised he hadn't put underlay in our cupboards - he'd removed the old stuff but then just placed the carpet over the tiles?? There was also a lot of air under the carpet at the doorways and he'd left our previously hidden Internet cable out in the open. I called Carpet Right who apologised and promised to send a different fitter out the following Friday morning. When midday arrived and the fitter did not, I called the store who took 45 minutes to phone back and tell me that the fitter had 'decided not to come into work today'. So we re-booked for the Friday morning after that.... I called on the Wednesday beforehand to check I was booked in for Friday AM and that someone would definitely be turning up. I was told I'd be the first call at 9am - that we were listed as urgent. Friday 9.20am and no fitter. I call the store to be told that fittings don't take place till after 10am? 10.30am and no fitter. I call again and this time discover that the fitter has gone to a job about 20 miles away and wouldn't be able to fit us in till 3pm!! This was of course completely unacceptable and very frustrating. I'd had to drag everything out of both cupboards and put it back in 3 times, had to chase at every step, and been left with half a job for 2 weeks. The lady on the other end of the phone did what she could but it was clear there was poor communication between the store and the fitters. Someone turned up at 12.30pm quickly placed the underlay in our cupboards, and told me they couldn't sort the air out by the doorways, or place our Internet cable back under the carpet because the carpet was already 'stretched'? Absolutely terrible service and we will not be using them again. Avoid!

An ok store although the staff are not all that welcoming or eager to encourage customers to stay…read more We had to go in there last year to buy carpet for our house and spent more than 10 minutes at the front of the store waiting to be served. the pen pusher behind the front desk just sat there pretending he didn't see us. Finally a young mand approached us and we spent over £400 in the store. Wide range of eye-catching flooring in the store. Also very quiet so you could do your shopping in quiet. Ample parking space at front of building.