I was able to get an appointment for my puppy right away. A tech came out and helped me with my…read morepuppy; I was having difficulty walking. When we entered the exam room I handed the tech and said my vet wanted it checked for parasites. The veterinarian came in and was very attentive to Parker. She examined him, checked his vitals and asked appropriate questions. The tech re-entered the room and announced he checked Parker's stool sample and it found no worms. I was puzzled and reminded him it needed to be checked for parasites; he nodded and said it will be sent out for testing. A week later I called for the results, having heard nothing and was informed I did not bring a sample with me. Subsequently, I received a call from the vet who apologized and said the stool sample had been discarded rather than sent out for testing. In the meantime a 2nd dog became ill and was hit harder, and lasted longer, than the virus had been for my puppy. I want to make it clear that in no way do I blame the vet. I repeated to the tech when the vet left the room that the sample had to be sent out and checked for parasites to which he confirmed knowing and was going to send it out to the lab. When I was ready to leave, this same tech helped me out to my car. I again reminded him the stool sample had to be checked for parasites to which he responded in the affirmative and said it was all set to go to the lab. His error resulted in almost a month's delay, obtaining a new sample, paying another veterinarian to send the sample for testing, on a rush basis, and getting a positive result for a particular parasite. My puppy is now being treated, finally! If I need the services of this clinic again I will certainly accept an appointment, but I will request the tech not be involved in any future appointments. Marilyn B.

I brought my daughters cat here while she was on vacation. The attending vet was excellent as were…read morethe Vet Techs. Highly recommended

Megan did a great job with our little man! He looks great!! She took her time letting him warm up…read moreto her before she took him in, asked a lot of questions about him and his needs and took good care of him!! Thank you, Megan.

My dog has gone to the groomers here for years and staff always comes in goes. Lately the new staff…read morehas been nothing but issues with my dog. He is 10 years old and I have never had an issue with him being aggressive. There is now one groomer at this site that always has issues with him. This is a terrible groomer take your dog anywhere else.

When I drop off my dog, I know that I need not think of him again until I get home, unless I want…read moreto:) Because I know he is well cared for, so I can concentrate on my business trip or vacation. My little dog gets more love and attention there than at home! He loves it!

Just like home is the first dog sitting place we want to go to. The pups are so happy with Kim and…read morefamily, and the rest of the dogs in her care. They are excited to go - and they do not like to leave our house! Kim is methodical when it comes to ensuring the dogs are able to be a part of her program and we appreciate the time she spends ensuring that every dog will be happy. Oh, and Kim spoils the dogs - BIG TIME.

Unfortunately I lost my Carly back in May of 25..... I was heartbroken but my daughter found Ranger…read moreup in Niagara Falls NY ... he was a rescue so almost to the day ... 10/18/25 he became my buddy and now Jacjue and her staff is continuing the tradition!

Pamela, Ryan and Chrissy were the best with my dog Wally. We boarded him a couple times a week due…read moreto a crazy work schedule. They were always patient, kind and accommodating! They are the best!

Joanna is absolutely wonderful, so caring and compassionate. Our pups always came home smelling and…read morelooking fantastic. Even after we moved out of state, we continued to take the ride because of how well our anxious pups did with her. I cannot recommend Joanna enough!

Joanna did a wonderful job of grooming and caring for my elderly pet. He looks great and Joanna is…read morevery kind & compationet. E. Haight

Super friendly place! The care for my dogs was very obvious, when she explained how she took each…read moreone outside to go potty during their 2 hour grooming session! I appreciate her and will continue to bring my fur babies in for their seasonal spa day :)

From the owner: Call Marty's Paws and Claws for all your Dog and Cat Needs. Bathing, Nail trimmings, Fur trims and…read moreHair cuts, Ear cleaning and more. Marty's is a local ran business for all your furry friend needs.

While I can't review the service because I was turned down from the start, I will be reviewing as a…read morepotential customer who would no longer consider doing business. I am 100% understanding if you simply cannot take on any more work load. However, the rude, condescending, unsolicited advice is not necessary. While true, I don't need to be told that the puppy we're not getting (we are rehoming a 3 year old dog) needs to be crate trained and that we need to accommodate time for the puppy (again, not getting a puppy but this was assumed) to get used to its new home. This is common sense as an adult... If you cannot render services to any additional inquiring potential customers, my suggestion is to thank them for their inquiry and advise that you have to POLITELY decline being hired as you do not have the capacity for new customers at this time. Then refrain from talking to their person like they are uneducated and lacking common sense and perhaps give a referral or start a waiting list.

I have used Sturbridge Pet Services for over two years and found Ann to be not only extremely…read moreknowledgeable, but accomodating to my scheduling needs. I made Ann aware of my pets' requirements and she has met everyone of my expectations and so much more. Her input has been greatly appreciated as I have elderly animals with medical needs. Ann has texted me with updates when I have been away, and in general, I received photos daily, which I appreciated. Ann understands that one's pets are part of the family! Knowing Ann would be taking care of my pets when I was not home has been reassuring, and I would highly recommend the service.

Our cats loved Lindsay Loves Pets, and so did we! My mother…read moreand I took a weeklong vacation and needed folks to check in on our three cats. Our meet and greet was great and I felt fully confident having them in our home and spending time with our kitties. They let us know what they needed and made everything super easy! Every day we were sent a summary of the visit with photos. Two of our cats are much more outgoing and warmed up to them very quickly. They played, got brushed, and were clearly very well cared for! I was really impressed with how they cared for my cat Hutch. He's very shy so they only saw him a couple of times, but made sure to let us know that he was eating and using his litterbox. I really appreciate that they didn't hunt him down and make him uncomfortable. He gets bad dandruff when he's stressed out and when I came back he was completely dandruff-free! We would definitely work with Lindsay Loves Pets again!

From the owner: Sturbridge's Best Pet Care. We love your pet at our home or yours, with special attention to good…read moremanners, health, well-being, and exercise. Your pet will have more fun than you while you're gone! Convenient online scheduling and payments.

I have had 1 appointment with C2CC. My 1st interaction was calling to make an appointment. A real…read moreperson answered right away...Cris. He listened to me explain my dog's situation and need for a cardiologist. He was able to get us in the next day. Dr.Pelio & Megan were kind and helpful. The doctor took the time needed to explain what was going on with our pup's heart. Doctor drew & used an anatomical sketch of a heart on the whiteboard to help me follow his explanation of my dog's diagnosis and the medication we were going to use to help him feel better. A nice folder with names of all the different medications that could possibly be prescribed and I was able to keep notes of our appointment. Dr.Pelio provided us with instructions on how to monitor Peyton's heart rate at home to know if medications were working for our pup. With the utmost compassion Dr.Pelio summarized Peyton's diagnosis; how we were going to help Peyton feel better and the ultimate prognosis of his progressive disease. That evening Dr.Pelio called to check on Peyton and clarify medication prescribed. It's been a couple weeks and I can say Peyton feels better and quality of life has greatly improved. When looking for specialist's services I can say I wish for a higher level of service and I can say Dr.Pelio, Megan & Cris met/exceeded this desire especially for a 1st appointment. Thank you

Shady looking building, they conduct the business like it's still 2020 and we're still in Covid,…read morealso their services are VERY overly expensive. I would never take my fur baby back there.

Our Dachshund's were picked up on time during the two hour window. Lexi was a great trainer & was…read morevery attentive to all our pups needs (Weenies can be very stubborn!). It put our minds at ease knowing that our fur babies were in the care of someone who will give them the same love, affection & attention that they receive at home. They loved their hike through the woods where they could sniff as much as they wanted & explore a new place. We will definitely use Tails N' Trails Pets again the next time we are in the area & couldn't recommend them enough!

From the owner: Women owned and operated; we’ve been actively servicing Rhode Island for 8+ years. In 2022, we…read moreexpanded into Worcester, MA. Tails N’ Trails is a uniquely different pet service from other dog walking companies in Massachusetts. We aren’t just dog walkers; we are certified pet caretakers and exercise specialists. All of our walkers have taken an extensive dog training course that, certified as trainers, can provide pet owners a sense of assurance to pet owners who may be uneasy about leaving their beloved companion with a run-of-the-mill dog walking company. We pride ourselves on being able to offer services that are customizable to each of our client’s unique pet care needs. Our services include 80 minute off-leash excursions outside of the city, 3- or 6-hour adventure daycare, both group and solo walks, pet visits, in-home sitting & boarding. Additionally, we off recall, obedience and leash etiquette training.