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Bard Optical - Pontiac

4.2 (6 reviews)
Closed • Closed

Services - Bard Optical - Pontiac

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

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1 year ago

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3 years ago

Bard optical were professional and caring but the office manager had a problem with my service dog being with me.

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7 years ago

I always get my contacts and glasses at Bard Optical in Pontiac. They are always professional and take great care of my eyes!

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7 years ago

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7 years ago

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7 years ago

I had a great experience with the staff in Pontiac. Respectful and kind. Dr. Hensen is awesome.Thankyou for your respect.

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Pontiac Family Eye Care - Dr. Sasha Radford, Dr. Janelle Brown, Dr. Bryan Stoller

Pontiac Family Eye Care

3.0(4 reviews)
1.3 mi

My family has been going to Family Eye Care for years. The doctors are nice and knowledgeable, but…read moreI always notice that we have a really high bill, even with insurance. My husband recently went in for replacement lenses for his glasses. The bill after insurance should have been $150 for lenses and $75 for the exam, but they charged him $375. I called to ask why it was so much, and they told me the doctor had ordered several coatings on his lenses, and each had added to the cost. My husband wasn't aware that there would be added charges, as he just asked for lenses. He also felt like they were trying too hard to pressure him into buying new frames, even though his frames are still in great shape and he really likes them. They also scared me into buying expensive vitamins, making me feel like I was likely to have retinal degeneration because my numbers on a certain test were low. On a follow-up visit, one of the people in the office told me their numbers were also that low and it's very common. They recently told my husband that he needed the vitamins as well. I understand that they recommend them, but it felt like they put too much pressure on us to buy them from their office directly and made it uncomfortable to say no. My mom has also had "contact consultation charges" added on when she had a quick discussion with the doctor about her contacts from her previous visit not fitting well. She didn't get new contacts, just expressed concern during an exam that the contacts she previously got from them weren't working for her. They sneak in so many additional charges to bring up the bill and have a high-pressure sales approach, so we're going to find a new eye doctor.

I have always had great service and have been very satisfied with the doctors and staff at Pontiac…read moreFamily Eye Care. I have been getting my exams and glasses here for over 15 years.

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Pontiac Family Eye Care

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Bard Optical - Pontiac - optometrists - Updated May 2026

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