I was here for buying bus tickets and had no good service I couldn't buy bus tickets. There was…read morewoman with short curly hair. If foreigner ask bus tickets and information of the bus she only say "Go outside and check it outside is information!" This is not enough information for foreigner clients! If they has no paper information then she should tell bus information because she work at bus information office but she is not very interested to do her job as give information in English. She speak English. I tried to find the right bus outside but I didn't find the right bus and I had to go By expensive taxi because I got no information at this ATV office. No information for foreigners when she is there. Normally before I have get good customer service in Italy. Ho andato a ATV ufficio per trovare informazione del autobus. Ho pensato andare a altra città ma non era facile ho dovuto prendere taxi. Forse lei non vuole clienti stranieri penso. Lei non ha informazione di autobus ma questo é ATV ufficio del autobus. Lei vuole che stranieri andare al strade per cercare informazione di autobus ma io penso che le cose non funzionava cosi! forse lei fa niente ma non capito perché questo é autobus informazione ufficio se non c'è informazione per clienti. Ho dovuto prendere costoso taxi colpa di lei. Non c'era niente informazione per stranieri almeno.

The Verona train station was nice. It was clean and had a lot of room to wait on the platform. It…read moreis a little far from the city center. We had to cross a big highway that was pretty busy.

Kind of a small station for such a busy city. Our train pulled in from Firenze at around 10 pm, but…read morethere were quite a few people milling about at that time. We exited the station towards the taxi stand, by the time we got there the two cars that had been waiting got fares and sped away. We stood in the queue for a few minutes, hoping a car would pull up, and after several minutes, one did. By then we had a line behind us, of travelers also waiting for a ride into the city. Note, they did have quite a few of the rental scooters, which I briefly considered before realizing a) I am too old and was too tipsy to work one of those; 2) we weren't familiar with Italian driving laws and iii) we had no idea where we were going, and navigating a new city at night while on top of a rental scooter just seemed like a terrible idea. The station was much busier the next day, when we returned for our trip back to Firenze. They have a few benches along the tracks, but not enough for every traveler waiting for a train. Also, huge kudos to the station worker who sought us out as we waiting at the track for our train. There had apparently been an announcement that the train we were waiting for had been moved to another track, which we either missed completely or heard and didn't understand. Thanks to her we caught our train and made it back to Firenze on time.

From the owner: Servizio Taxi, trasporto fino a 8 persone. Taxi Cab, Up to…read more8 pax.