I visited the man salon about a week ago. Upon walking through the front door I immediately…read morenoticed a purple hair female sitting at the front lobby customer service desk counter talking loudly on her personal cell phone. With customers waiting her call continued without pause. It was obvious the call she was on wasn't an "immediate family emergency " call. Based on her actions/inactions her call seemed to take precedence over the customers. I've patronized the man salon for about a year however I've never seen customer service this poor. Her substandard customer service projected a disconnected, unfavorable, unprofessional, "I'm here only for a paycheck" vibe. The business, the business owner, and the customers deserve much better than she was capable of. With the right employees this business has tremendous potential. With all due respect no disrespect intended. Respectfully.

Haircut and beard trim, my wife approved... I'm in South Dakota and this is my go to haircut shopread more

You've lost my business. Both my son and I used to get our cuts there. But the last few times…read moreI've went we were rushed, we didn't get the full service (my son didn't get the massage, and one time no wash even though I paid for it. and the last cut I had to trim up where she was sloppy. Honestly I've found the stylists more friendly and less rushed at the competitors shop. Way to expensive for this kind of service.

I've got my haircut there by five different ladies. Every time was a great experience all of the…read moreladies are so nice. I highly recommend this place. Good vibes and if you wanna have a free beer with your haircut you can:)

I came to this salon while I was in town visiting a friend; we had a last-minute idea to get our…read morehair cut together and were able to get in same day. My goal was to go back to a pixie cut after years of having long, boring hair and Nicolas did a fantastic job! I loved that he seemed genuinely as excited as I was to go for the chop, and he executed it perfectly based on the photos I showed him. Before and after pics provided. I'm already planning to visit again the next time I'm back in the area - and not just because it's half the price of my regular Bay Area hair cuts.

I went in as a same-day appointment, as I had had my hair platinum about a week week and a half…read moreprior, and needed it to be corrected. I was very clear on the phone setting the appointment that it was a color correction. I came in and saw Kari Wells. I showed her a picture of what I wanted (The picture I showed her is attached) I said; just darker shade on my roots: but still blonde; as I've always been a blonde, and was very clear that I have strawberry blonde. when I had the foils on, I had to say "shouldn't you wash them out" I think they sat for a good 40 minutes when she told me they only should've been 20. She had no timer set? so I don't know how she anticipated timing correctly. But I was keeping a eye on my cell phones clock.. She washes my hair, I look in the mirror and the whole all of my hair is completely dark gray. When I told her...I was not happy that my hair was gray...She proceeded to try about three more things to make it not gray; Repeating to me out loud, the color wheel, I left the salon as I arrived in a baseball cap. So about $200-$250 later, I went home crying in a baseball cap. It was very clear I had a very big event the next evening, that is formal dress up, and I was heartbroken that my hair was worse than when I went in. I called my daughter in tears, she sent me to Walgreens to get this oops! which I put on my hair and took all the color out that kari had put in...and that looked so much better than it did when I left the salon; So I basically paid 200 $250, to sit for five hours, make my hair worse....for her at the end to tell me where it in a braid, it looks better that way pulled back. Nobody wants gray hair. Then she told me the reason my hair turned gray was because I have well Water? I've lived in the same house forever. Never had a problem with my hair, turning gray when it was colored. I'm calling BS on that explanation. Not a happy client I will not recommend, I will not be back, it was one of the most horrible experiences I've had with my hair. I would not have been that bad. If she taken ownership and said the color correct and I'm doing is not working, but she waited till the very end to ask somebody for help. And said to me about 1 million times what she was doing "as if I knew? That's why I went to an expert; A upper class salon as well, It's not like I went to great clips. she kept saying to me does that make sense, does that make sense, she must've said that 200 times. None of it made sense because when I left my hair was worse than when I got there. Do not go, do not waste your money or time....100% Dissatisfied....

Awesome! She is the best and my go-to. I've always wanted to go to her whenever I had a problem Or…read moreanything, she's never let me down. Tina's great, I'm definitely a fan. Highly recommend her. She has been doing hair for a long time and she listens to how you feel. And what you want

Knowledgeable. Quality is as expected for excellent service. Vibe with stylist amazing, shop set…read morewithin another location.

Have visited this location several times now while in Rapid City. Friendly efficient service. No…read moreway to give me movie star looks so I just need a fast accurate cut. Their online wait list is awesome. I can get on the list well in advance and the app keeps me informed as to my place in the line. I try to show up about 5-10 minutes early as sometimes they are ahead of schedule. The shop is clean, well organized and easy to access with good parking.

Wait time was around 40 minutes which I didn't think was too bad…read moreOnline check in was easy Hated my cut I don't think the girl cared one bit And I don't think she listened to me I could have given my husband a bowl and a scissors abs gotten the same cut The bottom has jagged edges and the sides are not even Very dissapointed Good thing my hair grows fast

You definitely get what you pay for. My daughter and I have both gone to hairstylist here at AJ…read morewicked. I was going to have a haircut fixed and my daughter just wanted to get a fresh look. We both have blonde hair and it can be very choppy looking very easily. Hannah listen to my daughter and got her exactly what she was hoping for. Jade helped me get a fresh start with a new style. We were very happy with our experience.

Based on my experience, I would say 2.5 to 3. Yes, it is a nice space and they do offer you a…read moredrink. However, my stylist was a bit brutal. She said I'm basically all grey - hence needing constant color - which is inaccurate. Said my hair looked yellow (from previous blonde highlights) when I walked in. Made references to me coloring it myself when actually it was professionally done in England of all places. And I was quite happy w my English stylist. The price was considerably high, and although we discussed a minimal cut w no layers, pretty sure she layered my hair which is now kind of a mess in this cold, dry winter. Originally, I had thought, whatever. Sometimes stylists are a bit direct - either they talk a lot or not at all. But then, reminding myself of how much I spent over the course of months - two appointments at Wicked - I thought, no, they could do better.

Shanna is the best!! She really takes her time to make sure my hair color and cut are perfect! I…read morerecently decided after a week that I didn't love my hair color, and with in the week she fit me in and went over different color options to get my hair how I wanted! No extra charge either! I absolutely LOVE my hair now :) I highly recommend her! - Heather

Tausha is the BEST BEST BEST stylist you will EVER find!!!!!!! All The stylists in the salon are…read moreabsolutely wonderfully friendly, talented, helpful, and kind!!!!! NO ONE can do my hair like Tausha. she is truly amazing!!!!!!!

New to the area, a coworker of mine recommended this place to me. It's a cute little shop with a…read moreunique rustic interior. I gave my stylist , Mindy wayyy to many Pinterest photos and had a pretty vague idea of what I wanted. She took it and ran with it. The color turned out amazing and the cut was perfect. She was so nice, honest, and easy to work with/talk to. I could not believe my final price either. Seriously the best value for top notch service. 10/10 would recommend.

I m so glad I found this salon. Mayel Vasquez was my stylist and she was wonderful. We travel full…read moretime so it is very hard to find someone in a new town that can do blonde highlights without the brassy but Mayel did it. Thank you!