I called to view a house for rent and she told me the next available viewing would be FIVE days…read morelater, which was the following week. I scheduled the appointment. She called me an hour before our appointment to say they accepted an application already, the house was off the market. It gets better... She also told me it takes five business days to process an application (go ask any realtor), so the timing worked out perfectly that she scheduled my viewing as her backup, and my appointment was scheduled the day she'd know if the pending application was accepted or declined. She never told me there was a pending application when we spoke. But the timing works out too perfectly. She completely wasted my time, disrupted my schedule, and strung me along for almost a week probably knowing full well we were never going to view this house. Also, she asked for my email so she could email me the application the day we spoke. That never happened. So she lacks accountability in this regard. In summary, I was her backup plan and misled into thinking I had a chance at this property. I don't like being used, or someone holding a dangling carrot in front of me. This is unethical and why real estate agents develop a poor reputation. I never had an opportunity to apply because she never sent me the application as promised. I also didn't have an opportunity to apply because she took the house off the market before she "had time" to show it to me, due to the excessive time between when I called her and when she was "available" to show it. My radar went off initially when she told it would be so long to view the property, but now my suspicions are confirmed **if you read her other reviews, especially the flagged reviews, everything is from October 2013...so I speculate the other Yelp reviews are fakes.

Vicky is a very knowledgeable and dedicated real estate partner for listing and selling properties,…read morestrategically. She resolved every issue that arose during the selling process and handled the entire process professionally and with conviction. The partnership was a true partnership of sharing ideas and mutually agreeing on the ultimate solutions to procure a sale within 4 days of listing in a very down real estate market. I have complete faith and trust in Vicky's ability to maximize value and efficiently manage time spent to create a pleasant experience for anybody engaging and conducting business with her!

Jim and Susan are Awesome!!!! They worked with us to get our forever home! They walked us through…read morethe process and now we live in a beautiful home. We highly recommend them for finding the home of your dreams.

We called with a new listing on a property, the agent/owner asked questions about our situation not…read morewhat we were looking for (do you have an agent, are you paying cash, do you have pre approval) we were not even thinking about buying a summer home so no pre approval was done. She said you could ride by but no signs were out (????) she said she had to go to Petersburg and didn't have time but she was putting a sign out the next day, we waited and waited, called the next morning to find out the property had an offer from another agent. We should have used another agent but I thought dealing with the listing agent would be better. I would not recommend this agency to anyone.

We are so grateful to Inform Real Estate, Ben Ferri and Nancy Briggs for helping us to settle in…read moreFront Royal, VA. We had very specific requirements and they found the perfect house for us. We spent several weeks looking at different possibilities. When the right house came on the market, we knew within 3 hours and were on our way the next morning to look at and bid on it. Nancy kept in close contact with the sellers realtor, and now we are living happily ever after. This company stands out in that they truly put their client's interests first. We can confidently recommend Inform Real Estate, Ben Ferri and Nancy Briggs.

Holly is an amazing, hard-working realtor with great negotiation skills…read more She is quick to respond to questions and is well-connected in the community. I was most impressed by how she responded to a request for help almost TWO YEARS after our transaction was complete. I had a problem that wasn't related to anything she had done, but I knew she would have good advice for me. She told me that once I was a client, that I was her "client for life," and she jumped right in and not only advised me, but handled my problem for me out of the kindness of her heart. You definitely want this "mama bear" on your side!

I cannot express my gratitude enough, for Sarah Combs and Hoffman Realty. She was the most…read moredelightful person to deal with in our entire home buying process. She listened to our needs and better yet listened to our concerns with what we were looking for and what we needed for our purchase. She was very engaging with us as the buyers, our mortgage lender, and the seller's realtor. Sarah always anticipated the next move and kept us updated. We did not have to ask many questions because she is well experienced and very knowledgeable. She was always on top of getting us information as it was received. She is a very driven person, and we appreciate her motivation to help us get the house we wanted.

5*s for Eric Diello--I've bought and sold quite a few homes and worked with some great realtors…read morebefore, but Eric is my new favorite. He is thorough and so easy to work with--a true pleasure!

This company is a rip off! They are unprofessional and unethical in their business processes. They…read moredo not keep their rental property listings status updated on the MLS. Rental properties will show as available when really they are not available. They will charge you 50.00 fee for background check for rental property listing when multiple offers have already been received and a tenant has been chosen. They also will refuse to refund you! I highly recommend avoiding this company!

We cannot recommend Tony enough! We sold our Virginia home while living out of state and Tony made…read moreit painless. He supported us every step of the way. He orchestrated everything needed to get our home on the market from coordinating furniture removal to painting... all during COVID! Within three days we had a full-price offer. He made sure the offer was solid and that we were taken care of. The closing happened on time and we signed papers while living in another state. He even sent a follow-up email reminding us to remove the home from our home owners insurance! I would also highly recommend using J.T. Management if you need a property manager. We have used them for the past three years and never had one problem, not one. J.T. Management has core values that shine through with all their clients. Amazing property managers and simply wonderful people.

I HIGHLY recommend Roger for your next purchase or sale. Roger was very easy to work with and…read morespent a great deal of time with us to find a house that would meet our needs. He was there when we needed him and he let us have space to work on our own when we felt like doing the leg work ourselves. He is quick to return calls and has a great team of reliable people he can recommend for insurance, banking, inspections, etc. If you're looking to buy our sell, this is your man!