I had wanted to come to Bar Nonno for some time. It's nearby and always had a bit of a buzz about it. Unfortunately, our night wasn't that great here I'd have to say. This is not a cheap restaurant. It's expensive actually, and at these prices you'd want a good experience.
We didn't get that experience. It started with a poor almost rude and dismissive greeting at the narrow front of the restaurant. Service at McDonalds is friendlier than the cold, disinterested reaction I got at the front here from a waitress when I arrived. This was not the action of a skilled service industry worker. Rather, it was the reaction of someone who thought they were actually doing a favour for the customer. In fact it was a portent.
Service was slow when we were seated. We had to remind the serving staff twice about our pre dinner drink which ultimately seemed to have been sitting at the front uncollected for a while. People who arrived quite some time after us had their drinks brought well before us which made little sense although familiarity suggested they were regulars.
When we came to order two out of four main courses were off the menu already - the duck and the barramundi - the former I had chosen beforehand from reviews as a good choice for me, and was rather irked when I found it wasn't on. How does that even happen at a restaurant with such a small menu? Basically it meant I had to choose something to eat I didn't want, and that's exactly what I did.
We were eventually given four small pieces of bread and olive oil, but our side plates had been taken. That meant application of a bit of skill to eat the bread without dropping lots of olive oil on the table. We succeeded only partially.
The entrees and mains were decent but not exceptional. The best was the calamari which was very well done. My gnocchi which I hadn't really wanted to order was ok, but nothing exceptional. My initial decision not to select it was sound.
We ordered char grilled broccolini as a side. I think I counted six stalks for $14. The char grilled flavor was good. The hard uncooked nature of the stalks was not. This was a good, simple dish not well executed essentially. We should have sent it back.
Wine is expensive here. We had a Pinot Gris and a Pinot Noir then a Shiraz at $15 a glass. They were ok wines but not spectacular.
We tried to order a cheese platter to finish but failed. It hadn't arrived after 20 minutes and we had made the booking on the basis that they could get us through the meal and to the nearby Westgarth cinema in time for our 9.30 movie. No go. The platter would be another 10 minutes we were told and that was several minutes too many.
Service was so so. I've described the very strange "greeting" we had here. Our direct waitress tried hard but battled to overcome her own manifest limitations. She didn't know the couple of specials and had to resort to notes. She also failed to mention that two of the four mains were off until I tried to order one of them. She also kept referring to us as "guys", a habit she repeated at every other table in our vicinity.
We eventually left here pretty underwhelmed. The meal cost nearly $200 for not a lot of food and wine. Both were serviceable but not exceptional. I didn't get what I wanted. The service was middling at best. The venue was just ok. It's a bit cramped and noisy and the whole thing thoroughly overrated.
Maybe on a better night Bar Nonno would be ok. Certainly they'd want to do an awful lot better than they did during our visit if they wish to make this a good restaurant. read more