This place is a joke. My son's car needed to be towed from Canfield to their garage in Austintown…read moreafter an accident and the police called Jeswald. A driver arrived on the scene quickly with a regular & lowest priced (not so much) truck (no flatbed, heavy duty or additional equipment needed) to tow the Nissan Altima to their facility (maybe between 5-10 miles at the most). It was not a complicated job...used a winch to pull the car up to the truck, lifted the front wheels up and away he went while my son was being treated at the scene by EMS. Got a bill today with a towing fee of $760!! Also added on was a "miscellaneous facility fee" of $250 plus $40/day storage. $750 to tow a car that short of a distance should be criminal. Avoid these scam artists at all costs. Response to company response: Who is spreading hate? Have you read the room here? 99.9% of reviews here seem to have the same opinion. I'm simply stating facts that your company is predatory...especially in your claim that my son signed off on your excessive, and according to Ohio Rule 4901:2-24-03 governing towing fees, storage fees and "other fees" potentially illegal. But the lawyers and folks at PUCO will figure that out. Your driver was talking to a young man who was JUST in an accident for the first time (speed was not a factor btw according to the deputy and witness accounts), but the airbags did deploy and left him with a bloody nose and a concussion, so maybe talking to someone who is visibly distraught, bleeding out of the nose and most likely concussed probably isn't a good business practice. The accident occurred due to an ongoing mechanical issue/failure that the dealership has been unable to diagnose for months now, not "negligence" as you incorrectly stated in your response, but keep spreading more BS. There was no citation for speed. As far as your claim regarding how we planned to handle this claim, again you're 100% wrong. At no time did anybody communicate "fictitious information" to anyone, or state that we would be filing a claim through insurance. The cost in doing so outweighed the benefit, so paying the homeowner out of pocket for the damage to the mailbox, the REASONABLE towing fee and scrapping the 10 year old car was and is our intention. Yeah it took some time for my son to reach out about things being that he lives in Cortland and has been dealing with a concussion for the last 10 days and has been unable to drive, so sorrrryyyyyyy. Neither my comments here or Yelp were inaccurate despite your pathetic attempt to extort a vulnerable young man who was just injured in an accident. It's unbelievable not just to me, but the general public, that you're coming here to try to justify and defend the practice of charging almost $800 PLUS another $600+ for a simple tow under 10 miles. And yes, it was simple as the car was still halfway in the street and didn't require any additional measures to remove it from the scene. People will make up their own minds on who to call should they ever require towing services. For almost $1500, and you stomping your feet like a child, making false accusations, and doubling down on your insistence that the amount billed isn't excessive or predatory, I'm pretty sure it won't be you. We'll be in touch.

If I could give this a 0 I would. Got my tire changed on the side of the road. I'm a 24 year old…read morewoman and the man who helped me tried to bully me into paying $150, when I have AAA who covers all roadside assistance. The employee made me feel very uncomfortable during a stressful situation. I highly do not recommend this place.

Did exactly what I asked. Very quick service. Cleaned up everything. Crew member Ed was very…read morethorough. Thanks again

Hackett's Tree Service is as good as tree services get. The crew is knowledgeable and experienced,…read moreand the pricing is the best around. I've had Hackett's come do any tree work I've had, end they are always timely and professional. The cleanup jobs are excellent as well! Not very common in this business!

I used to love this store and have been a familiar face here for years. Unfortunately, after the…read morenew owners bought it, they decided to start carrying anything--even if it's old and doesn't work. I bought a bunch of caulking that was hardened and couldn't even be squeezed from the gun, so I had to toss it and eat the cost. Now I just ate the cost of floor paint that was mislabeled. You may save a few cents here and there, but it's not worth the dollars wasted on old, low-quality products. Keep your receipts--you'll probably be making returns. Such a shame to see new owners ruin a great store. (The employees are still great, though.)

Lots of browsing to find wide selection "stuff". Inventory…read moreis constantly changing. Not typical hardware store