I thought I would switch to WF from Bankplus, but I quickly regretted the decision after going…read moreinside and dealing with Alexus who was unfriendly and provided awful customer service. I will not be a customer for long.

opened an account at WF because of their wide reach. Am I glad I did. This branch is nice,…read moreconvenient and filled with courteous employees.

Went in this past week to open a checking out. Mrs. Mangialardi helped me. She was the sweetest…read moreever and quite funny. She explained everything to me as it was my first time opening a bank account alone. She had me in and out in less than 15 mins. I switched over from BankPlus and Trustmark felt so much better the moment I stepped foot in her office.

Why have an atm near a window where people have to do business with bank. An ATM is supposed to be…read morequick & fast! Think about convenience for your customers. Ridiculous to have to wait behind someone in a line to use the ATM.

It's Saturday morning there are 30 or 35 cars in line it takes 40 minutes to go through the…read moredrive-through it's totally unacceptable

Run. This is a horrible institution for several reasons:…read more 1. No one ever answers the phone. EVER. Does not matter the day or time you call, no one will answer- you are lucky to get an email response. 2. As someone with a 780+ credit score and substantial income, I was denied for an auto loan. I specifically worked with MEGGAN GANT via online application. After I submitted the application, days would go by and only when I reached out to her, would she tell me if they needed any further information from me which is highly unprofessional and lacking motivation to get the work done. After 3 weeks of back and forth, I received a denial letter in the mail. I emailed Meggan to follow up and learn how I can improve my chance of approval. No response. I called, no response. I decided to go into the branch in person where I received contradicting responses for the denial which only leads me to believe I was discriminated against. Furthermore, no alternative options were offered to me such as a co-signer, taking out a lower amount, providing collateral, etc. Nothing. They just flat out denied a 780+ credit score. 3. The leadership cares nothing about prospective customers. I spoke with SHAWNA LONG who was equally of no help and showed no concern or even offered ways to improve the chances of loan approval. I went to another credit union and was approved with no issues. I URGE YOU ALL NOT TO WORK THIS CREDIT UNION. It's not worth the time or hard credit pull. I am completely shocked and disgusted at how they handled a prospective customer.

From the owner: Brightview Federal Credit Union is a modern, member-focused financial cooperative dedicated to…read morehelping our community thrive. We offer personalized banking solutions built on trust, transparency, and genuine care — from checking and savings to loans, mortgages, and business services. What makes Brightview unique is our hands-on approach: every member is part-owner, every decision is guided by service, not profit. Our team takes pride in knowing our members by name, supporting local causes, and helping you reach your financial goals with tools that fit real life — not red tape. At Brightview, banking feels a little brighter because we see beyond numbers — we see people.

This is one of the worst banks that exists!! Took 175.00 claiming overdraft fees which was a lie…read moreand my statement proved it. A class action law suit was filed by someone else and I received a check in the mail a year or two later for $640.00. They have presently claimed that I missed a mortgage 3 years ago and have destroyed my credit. This was also a lie in which my statement shows my principal payment of 0.17 cents; but not my regular payment. I am in the process of trying to find a lawyer and file another class action. They SUCK!!!!! CROOKS!!!!! RUN FROM REGIONS BANK!!!!! A MINUS -0- RATING IF I COULD!!! The branch MGR. showed me how she got that position. This is the branch where it all started. The branch manager didn't know what or why my money was taken and stated that she was going to call the central office in Bham., AL. Refused to refund my money.