Bought a Taylor 50th Anniversary 316ce Baritone. Communication was awesome. Guitar is awesome…read more Everything was carefully packaged. Highly recommend.

This place is deceptive. It's tiny. And it's in Cedar Crest. And they don't really carry the…read moremajor brands of instruments so it's easy to miss. But they do carry some surprisingly interesting instruments and good prices. And instructors are good. Lessons are good. And the staff is knowledgeable. Kind of a surprise, really, but the very pleasant kind.

I've known Stan (the owner) since he was a high school teacher and working at a guitar store part…read moretime. He's honest, and carries some amazing instruments of unquestionable quality. His appraisals are carefully done and accurate, and he is a fountain of knowledge and information. He's been a definite plus to the community of musicians for decades.

I can't kvell enough about this business! Stan Burgh is an amazing human being and has the best…read moreguitars in Albuquerque especially since other businesses had closed down. If you don't want to give your hard earned money to the corporate owned Guitar Center, go see Stan. Ian, who closed down his repair shop, is back to do repairs and Eli, Stan's son is also amazing! If you want to learn how to play a guitar or improve your skills, GV has the finest guitar musicians who teach there. They're all personable! We can use a bit of that in the world.

John performed on short notice for an event which required a variety of vocal and instrumental…read morestyles. He was communicative, helpful in suggesting options, and his wide repertoire made him especially well suited to our needs. We received multiple comments regarding his talent and how much he added to the event. And, I saw one of our attendees who is a professional planner of corporate events taking down his information for future work. Highly recommended!

Tonight family celebrated a 70th birthday party. Mr. Martinez made a nice party very special. He…read moresang spanish as well as soft rock and even Kenny Rogers.

Great work tuning up our piano and fixing a few annoying clicks and buzzes. Came right on time and…read moreworked away patiently despite some loud electricians flipping on and off the lights. The piano sounds great; completely forgot how nice it is to play on an in-tune piano. ;)

I was really disappointed by the scratches in the floor, the lateness, the "almost running into the…read morehouse" and lack of truck backing skills/communication, and mostly, THE COMPLETE INABILITY TO GET MY PIANO IN THE DOOR. And he still charged me. After waiting 40 minutes for him at the delivery spot he realized he could not get it in theturn of the porch, and had no ambition to dissemble anything or problem solve much. I had him take my mothers piano to value village as a donation because I was running very late at that point for another appointment. Then he told me it would still be over $300. My suggestion to him is to not snap at his female co-worker in front of clients, and that if he hears a floor scratching to stop after 1 foot instead of 10. I considered not paying him or asking for a reduced rate but I am not the heckling type, esp. considering that it was my recently deceased mothers piano. Which he knew. I believe he should have offered something in exchange for all the mistakes. Later a couple of my friends went and got the piano from value village, and took it home in their toyota pickup. the porch rail came off with a couple screws. cest la vie.

Chip is a consummate professional, a piano technician and tuner for the kind of person who wants…read morethe best results possible from their instrument. I especially like that he's down to earth about the costs and benefits of the work he does: not everything you choose to do will make a big difference, but that depends on you, the customer, and determining with chip if it's important to you and if it's worth the cost. Do you want a piano tuned to 430 to match Schumann frequencies so it sounds more mellow, like the most beautiful of baroque instruments? Or maybe at 442 to push the sound a bit, make it more aggressive? We talked quite a bit about what I wanted from the instrument before he started. Then, and only then, did he start working. He's a listener first, the kind of customer service person you hope to meet and rarely do today: he wants to help you get what you want from your instrument, not what he thinks it should be. A piano is a part of the family, and it has it's own unique relationship with you, the owner. Race cars are tuned to match the racer, violins to match the player, guitars custom made to match the guitarist. Call chip if you want the best. Or if you just want whatever it takes to keep the thing upright for another year. He'll deliver the results you want at an affordable price.

Chip tuned my piano in February 2026, and I believe it is the worst tuning experience I've ever…read morehad. Almost immediately, I realized my piano was not in tune. The first few notes of my favorite piano piece sounded off, so I downloaded an app to test it. Almost half of the keys were out of tune. I have someone else tuning it today, and I can hear how far out of tune it was. The piano overall was flat. 440 A was 14 cents flat. Some of the upper keys were 30-40 cents flat. The lowest notes on the piano were the worst. To make matters worse, Chip charges 50% more than other piano tuners. He will not be working on my piano again. He would probably blame my piano, but it would not have detuned itself within a matter of days. The man currently tuning it said some of the keys were little tricky, but that should not have been an issue for someone who has the expertise Chip claims he has.