Chappell Creek Village was my home for 3 years while I completed my residency training. I loved…read morecoming home every day to my apartment. I had a cozy but spacious one bedroom apartment with attached garage. My patio looked out at a serene green space and the creek that resides in the middle of the complex. The front desk and maintenance staff are absolutely lovely. I only left this apartment because I relocated for further training. Wish I could've moved the complex with me :(

This apartment complex is by far one of the best complexes in the Temple/Belton area. The staff…read moremake sure it's very well kept. I praise the office workers fir how professional they are and their kindness, I also praise the maintenance man for how prompt and timely he is with issues at any hour of the day. Definitely loved my stay at Chappell Creek Village Apartments - -Ethan Haynes-

I saw this new complex on apartment.com. I didn't have much of an idea of what I'd be viewing but…read morewhen I arrived I fell in love!!the leasing office/club house is almost finished. It is beautiful. I look forward to renting it out! The pool is AMAZING! Full kitchens(3) outside under cabana with tv. Tanning area. Tv pool is open 24/7 365! The gym is FULL STOCKED!! I lift and so does my fiancé and they have so many free weights which we love!! The rooms are beautiful! Very spacious. Hardwood floors threw out. Over sized garden tubs! Dual vanity. Large walk in closet! I signed my lease the day after I viewed it

"I moved to Ariza in June, and my past four months living here have been exceptional…read more Rosy at the leasing office is always available to help with any request or issue, and most importantly, she always goes above and beyond to find a solution. Ariza is a wonderful place to live -- it offers convenient parking, great facilities, and an amazing team that truly cares about its residents."

made the request for a stove/burner that wouldn't turn on or heat properly…read more fixed in less than 24 hours. can't ask for more timeliness and professionalism.

The staff is by far phenomena!! The maintenance crew are very prompt, they were able to access the…read moreproblem and find the solution.

Military Members: Avoid Hilltop Apartment Homes in Temple, TX…read moreIf you're in the military and considering off-post housing near Fort Hood, I strongly advise against moving to Hilltop Apartment Homes in Temple. Based on firsthand experiences, this property should be placed on Fort Hood's restricted (blacklist) housing list. I will personally be filing a formal complaint with the Fort Hood Housing Services Office (HSO) due to the ongoing mismanagement and disregard for tenants--especially those serving in the military. If you want to verify whether a property is blacklisted by Fort Hood, contact the Fort Hood HSO at: * (254) 287-4212 * (254) 287-3704 * DSN: 312-737-4899 Issues Reported Over the Past 3.5 Years: * Neglected Maintenance: From April to August 2024, one military resident's apartment had no air conditioning. Despite multiple maintenance requests, the leasing office offered only excuses and no resolution. When the resident requested early lease termination, they were denied and received no rent reduction, even during the extreme Texas summer heat. * Lack of Accountability: After contacting a Texas State Representative, the tenant was told that renters have very limited protections against apartment complexes like this. This is unacceptable--especially for service members. * Unhygienic Conditions: Dog waste is prevalent throughout the complex. Many residents do not clean up after their pets, and the management does little to maintain the property grounds. * Safety Concerns: There was a recent drive-by shooting at the complex. Additionally, there's a persistent smell of marijuana throughout the property, even around mailboxes, creating an unwelcoming and unprofessional environment. * Unstable Utilities: During a recent visit to help my son--a soldier--move out, the apartment lost electricity and air conditioning for three days due to a circuit breaker issue. This occurred in the middle of summer and remains unresolved as of our departure. * Disrespectful and Retaliatory Staff Behavior: After I reported the power outage to the front office and inquired whether the complex was on Fort Hood's blacklist, I was hit with a $100 fine for being "rude." My comments were direct but respectful, and I made it clear that I intended to report their practices. * Misleading Online Presence: The apartment's official website only displays 4- and 5-star reviews. However, Google reviews tell the real story, with mostly 1- and 2-star ratings. It appears the management selectively removes negative feedback from their own platforms, which is deceptive. As a 23-year Army veteran, I've seen my share of substandard housing--but this complex ranks among the worst. I will be submitting a formal complaint to the Fort Hood HSO. To all service members and their families: do your research and protect yourselves. You deserve safe, respectful, and functional housing. Hilltop Apartment Homes is not it.

Spectacular management! The community is kept so well and I love the location of this property…read more Will recommend to any friends looking in the area.

I love my apartment, I have an upstairs unit with vaulted ceilings, fireplace, newer styling and…read morepaint. The office staff is wonderful. My only negative is I can hear the people in unit behind me when in the bathroom, otherwise I don't hear anything in the other rooms. Rent is higher but worth it to me for nice looking apartment and grounds. I have been there one year now.

The amount of times that residents have been without water is unacceptable. Not enough effort is…read moremade to restore services when construction or weather causes disruption.

Absolutely love these apartments. No complaints! Besides maybe one day it would be nice to have all…read morehardwood floors than carpet:( But what makes my time here so much more pleasant is Tami! She is amazing! Best property manager ever

I feel safe living here, and so far like the mix of people who're living here. Lots of families and…read moreyoung professionals. Definitely a welcome housing option for Belton!

by far worst place I have ever stayed !! Barely ever any hot water, my ceiling has been peeling off…read moreof my living room for the entirety of my lease and nobody has done anything about it. It is normal to see a mouse running around the place. Not to mention when I first moved in, I was told that there were no bugs/roaches and the pest control they had coming out was strictly preventive. I saw roaches on my first day moving in These people just want your money they don't care about much else.

Issue after issue after issue!!! The only thing that I can surmise about the 5 star reviews are…read morethat they are fake. There is no way that there are tenants that are happy here. The security gate is broken most nights. Sidewalks are broken, and up lifted. Balconies are falling, wood rot on patios, with extensive termite damage. Basketball court is damaged , with one hoop missing and the other leaning at a 35 degree angle. The volleyball court is a weed filled wasteland without a net. Security lights out on at least one whole building. The children's play area is useless with exposed metal on the seats of the swings, the teeter totter seats are dry wood with potential sliver hazard. Hot water is off about 30 percent of the time, with some instances of no water at all without warning. Their list of rules are long, however they fail to hold up their end of the lease contract time and time again. Calls go unanswered, and when you leave a message, they never call to offer an apology, let alone any type of restitution for mass inconveniences. If code enforcement were called, we'd probably all be homeless because this place is not up to code in so many areas they'd make a bunch of us vacate our apartments. A tree had broken and has been laying on the ground for a couple weeks. I could keep going but honestly this should serve as a warning to prospective renters. Many of us are stuck in our leases, you can save yourself a lot of headache by not getting in one here yourself. Notice the 5 star reviews don't have pics of them enjoying the amenities? I will give them this, the pool is kept up. Maybe I should just move into a tent out by the pool lol. If you read the entire post I give you credit, it's a lot to take in, and even more to have to endure. Please note, that if you see the auto reply saying "Although we appreciate all feedback, yours is deeply concerning to us. We value our residents and care about them deeply and are disappointed that this has been your experience. Please reach out to us directly when you can so we can take care of this properly. Thank you and we hope to speak with you soon. -The Team at The Bluffs Apartments" Just know that it is an auto reply. No one returns calls, and no one is helpful on any of these matters!!!!!

I don't normally leave negative reviews, but I feel future residents should know about my…read moreexperience. I reported a roof leak on the building that caused damage to my apartment. It took over a month for repairs to begin, and even after the roof was fixed, my ceiling remained damaged growing mold. Communication was inconsistent, and I had to repeatedly follow up. When I asked about transferring to another unit because of the ongoing issue, I was told there would be a $1,000 transfer fee. I'm simply sharing my experience so others can make an informed decision. Before anyone from management responds asking me to call the office, I've already done that multiple times. Each time I was told someone would call me back or that management was in a meeting, but I never received the promised follow-up. I also reached out before posting this review because I wanted to resolve the issue directly. Unfortunately, that didn't happen, which is why I'm sharing my experience publicly

Good location. Smells like urine on the ground floor, brush and garbage near stairwells, don't seem…read moreto care much about you once you move in. Walls are paper thin. You can hear toilets flushing, even neighbors' morning alarms going off. Outdoor areas need landscape for the prices they charge.