I am a tourist, overseas foreigner with a 28 degrees latitute credit card. I came across this ATM…read morebecause I wanted to withdraw cash. I had already done so in Resistencia, Argentina from another ATM which despite being an overseas international card, IT PRINTED OUT A RECEIPT in Resistencia when I withdrew the cash with no problem. it is STANDARD PRACTICE!! WORLDWIDE!! the lady had blonde hair, white with eyeglasses at the reception of the bank branch located in Salta. She told me if it didnt print out, then it didnt print out. she said there was NOTHING she could do. she said because its not a card with BANCO MACRO it wont print out...!!! I was so frustrated with her poor unprofessional attitude giving me no apology OR offered to open up the ATM machine to check the last transaction and manually printed out for me. TERRIBLE CUSTOMER SERVICE.

My son married a woman from Argentina. I wired money to his future mother-in-law to help pay for…read morewedding expenses. $40 from my bank to send the wire (fine). Santander Rio sat on the funds for three weeks, asked for a notarized statement from me, and then still refused to release the funds. They sent the money back to my bank -- after charging $125. So I'm out over $150 and am still right where I started.

Terrible, pathetic and worthless. Let me explain what happened to me! I tired opening an account…read moreand was told my card would be sent to my parents house a few blocks from Congreso. I waited MONTHS, no card but figured since it was Christmas they're closed. I went back to the back a few months later and was told the bank was open and the card was sent!!!! Card NEVER arrived. I went back to the bank and was told that they don't have my information - email address or phone number but my account is in NEGATIVE!!!! How the hell is my bank account in NEGATIVE when I've never used it???!!!! I was told that I'm to pay a monthly service for a service they NEVER provided. No one called me or emailed me or helped me but they want money. My bill is at $30,000 for what!!! So what am I paying for??? How are you to charge me money for a service you're not providing or doing? I argued with your pathetic customer service rep but of course the bitch said sorry can't help!!! Of course the bitch didn't do any work. I will not pay and I will fight you, I will post reviews and I will continue. How dare you steal my hard earned money for what!!!! Close my account, shut it down and remove everything or I will make your life hell. Never join Santander Río, never give them money, do nothing with them. They're shit, robbers and pathetic. Bring it on