I needed some new windshield wipers and they were very helpful I finding the correct size for me…read more They even put them on my car and dumped the old ones for me.

The staff were very kind and honest! I've been here a few times and they have helped find what I…read moreneeded, offered good advice, and helped me carry parts. They were easy to work. Great business, great staff!

Jose a great guy! he gave me a good engine oil recommendation and is very cordial and nice guy.read more

A few weeks ago my husband was hit but someone running a red light. Luckily he was fine but his…read moredriver side fender and side mirror was not. After a call to our insurance he got an appointment for a repair but it was weeks away. I was out running errands and passed O'Reilly and figured I would stop in to see if they may have a temporary solution for the side mirror. Now listen, I'm not a car person. I don't pretend to be a car person, I know very little. But I do know when I'm blatantly being ignored and that's pretty. much what happened here. I walked up and down the aisles searching for the mirrors and the guy behind the counter didn't even in look in my direction. I was the only one in the store, hovering over the side mirror replacements, trying to find the matching one for the mirror. I saw him walk by, still nothing. I juggled the big book of parts to look up the number I needed for the make/model of our car and not a peep. Sure, I could have asked for help but at this point I was stubborn. "Ignore me? Fine, I can do that too." Ultimately I wasn't able to find the exact fit I needed but I did get a mirror panel we could cut to size. Better than nothing? I took my purchase up to the counter and once again, the fella barely acknowledged my existence, even while he was ringing me up. And sure, maybe he was having a bad night, or he's just not a talkative person but it either way it wasn't a super pleasant experience. Ironically we never needed to use the side mirror plate as I found the exact size we needed online. So now I have to go back and return the darn thing but I'm not exactly in a hurry to return...

Car broke down on highway. We knew it was the battery or alternator. We asked if we could buy a…read morebattery to try it and return it if it ended up just being the alternator. Employee said yes as long as it's not a mess. We drove the one mile back and it ended up being the alternator. Was told they wouldn't return the battery. Manager said the employee was new and it wasn't her problem "that's not on me." Apparently being a manager means nothing. Correcting your employees mistakes is on the manager. Was told by the employee she has let other customers do it in the past so apparently she just decided we weren't worthy. She was just unprofessional even an apology from her would've gone a long way vs "that's not on me."

Huge thanks for superb service! Arrived on the Eve of eve…read moreof New Year in need of a rear brake light bulb replacement for my seasoned Honda. The replacement bulbs are affordable ($10). But Fully expected to have to figure out how to install. "Not a big deal you say"? Actually it is for me @ hubby & family. None of us are Tool- -time Tims " Well wonderful employee offered to take a look to advise. In no time we had them in and were back on the road! Not my first time here- I've replaced several car parts here. But I'm finally speaking as Year end gesture. Thank you Advance Auto!

So our honda pilot 2019 had a low battery so we went here to get a new battery and we got it fine…read morebut when we put it in it did not match up so we went back to change and we told them a ton of times that it did not work but they were in denial and then he started to yell so I yelled back it was so long it took 15 minutes, and even though he saw us 30 minutes ago he did not remember us!

I bought a new windshield wiper set last year. Already one of them is broken. So I stopped at…read moreO'Reilly auto parts today. It is conveniently located on the corner of Hewitt and Washtenaw Avenue in Ypsilanti. Plenty of parking and easy to get in and out of. The young man behind the counter was very helpful showing me a variety of choices and telling me which ones he would definitely not recommend and which ones he thought we're good. I picked a windshield wiper and went to pay. He then asked me if I needed help installing it. I said why yes, that would be awesome. Two guys came out to my car and in 10 seconds put a new windshield wiper blade on my car. In and out with the wiper blade replaced in under five minutes! I highly recommend this business.

My feelings about this location is a bit mixed. My first…read moretime I wasn't as much of a fan. I had some expired birthday discount coupons that the store (customer service told me) can override that the ladies there told me they could not do. So I went to the AA and the canton locations and got it taken care of by both locations. But my last visit went better. There was an older gentleman and a younger woman who I kicked off with immediately. They took care of me and my coupon snaffu that visit right away and easily. It's a good average like location from the little I've been there and used it. If I need something major or harder to find so far I believe the canton location is better. So far. But my last visit left me feeling better about this location.

Far better service than Autozone where I came from. Once I walked in, not just one but two people…read moreacknowledged and greeted me as I came in. They asked if I needed help with anything and I got my tail light bulbs and my questions answered. The customer service was great and they were patient with answering my questions. One thing I noticed that when the worker asked if I would like to sign up for a frequent rewards membership, I said yes. It's cool to know that you can look forward to discounts as you shop. I'm looking forward to see what else they offer down the road.

I've been bringing my car to Arbor Motion for a while now, and I couldn't be happier with their…read moreservice. The entire team is professional, knowledgeable, and honest -- which is exactly what you want in an auto shop. They take the time to explain what's going on with your vehicle, give clear estimates, and never push unnecessary repairs. The quality of their work is top-notch, and you can tell they really care about doing things right. Scheduling is easy, the waiting area is clean and comfortable, and they always keep me updated throughout the process. Whether it's routine maintenance or something more complex, I completely trust Arbor Motion to keep my car running smoothly. Highly recommend them to anyone looking for a trustworthy, skilled, and friendly shop in the Ann Arbor area!

Honestly this was my first time visiting them, great people, great shop. They have a shuttle to get…read moreyou to and from your home which was a nice feature. Fixed my issues quickly and did not try upselling me. Also truly enjoyed the website they use for you to authorize work, they post pictures to prove whatever recommendations for work they have. I'd highly recommend and will more than likely be using them again.

If it's German , this is the place to take your car. They are fairly priced, offer a 2 year…read morewarranty on parts replace and the work is done correctly, first time. My Beetle smiles when I take her in.

Mini Cooper engine shut off while going 70mph on the highway and would not restart. Got towed to…read moreStadium Auto Service but they could neither replicate nor diagnose, let alone solve the issue. They had the audacity to suggest several thousand dollars in unnecessary repairs but simultaneously issued a disclaimer stating that they could not guarantee any if these repairs would fix the problem. I was still charged the diagnostic fee despite having nothing to show for their "work," and I got an oil change out of pure necessity. Setting $400.00 on fire would've been more productive than the help I received from TJ and staff. And I still had to drive away anxious at the thought of the car breaking down on the highway again. To top it off, there is now a completely new code showing up that Stadium either caused, didn't check for, or neglected to mention. I'm ashamed to admit that these so-called honest experts totally ripped me off, but they would have made my situation way worse if I had approved any more of their recommended repairs. After my experience, I wouldn't even trust them to fix a microwave meal.

These guys are the best! Always do great work and are very expedient! Can't beat the prices either…read more Very friendly staff.

From the owner: Specializing in: - Automobile Machine Shop Equipment &…read moreSupplies - Automobile Machine Shop - Auto Engine Rebuilding - Automobile Parts & Supplies - Auto Repair & Service

Yeah, I came in with a problem with my car, quick diagnosis, BUT the charge was more like a…read moredealership charge. They fixed the car right away, and I don't want to go into details but be prepared for the payment. True, they have late hours and are convenient. Maybe have your car diagnosed first and not commit, then look for another shop for a second quote if you are not in a hurry.

I have now been here twice and I can only say good things. They fixed a leak and my breaks. I am a…read moreyoung girl so it's always scary to go to car places thinking you'll get taken advantage of but Mahjid was so nice he showed me the problems with my car physically and showed me all the price breakdowns of everything very reliable and good people. Got my car breaks and axel fixed and safe for a road trip to Pittsburgh.