I am so upset. I have a reservation for a helium tank for my son's 16th birthday party tomorrow. I reserved it close to a month ago and even left a credit card number for the reservation. Carol said she would get in contact with me a few days before the party to give me her address so I could pick up the tank on Friday (today). I have tried to call and call. No response. And now am trying to scramble to find a place that has a couple helium tanks in stock. I have been running around and every place I have tried is out of tanks. So irritating to have to deal with this when I have so many other things to deal with when throwing a party. Totally sucks. Booooooooo!!! read more

Congratulations on your nomination "Business of the Year 2019" Vista CA Chamber of Commerce. What a honor and excellent local recognition. Wishing your company continues success read more

Balloons by Carol - Nomination "Business of the Year" 2019 Vista CA Chamber of Commerce. - Balloon Services Near Me

I used Balloons by Carol for her Helium tank rental. The transaction was easy and she was very helpful when I had to make a last minute change. Prices are fair. I will be using her service again for my helium tank/balloon needs. read more

I contacted Carol to discuss a movie premier after party at a small venue. Although it quickly became obvious balloons would not be an option, she was incredibly helpful over the phone and spent the time brainstorming with me about possible decorations for our event. With her guidance we pulled off a perfect party. read more

They are great!!! Ordered a last minute arch for my daughter's birthday last month after my order was cancelled somewhere else. I was in a total panic and Balloons 'N More came through to save the date. Such nice people and a great value. The arrangement has literally been up since Oct 12th....yes, has not deflated and my daughter won't let us take it down u til it does I'll be calling them again for future orders!!! read more

Balloons by Carol - Balloon Services Near Me

You are not going to find anyone who more knowledgeable or client-service centered than Carol, owner of Balloons 'N More. I called her late afternoon on a Friday and she quickly found out how many and what size balloons I was going to fill and she suggested the right size for my project. When I arrived at her place of business she was prompt and took the extra time to make sure I knew how to work the equipment and take it apart when I was done with it. Great experience! Caring owner! read more

Called the business and there is no customer service skills whatsoever . They made me feel stupid over the phone I asked questions about balloons and sizes. I don't know anything about balloons or helium but they still made me feel stupid over the phone. No service above and beyond just mediocre. read more

Balloons N' More is a really great and professional company! They're very fast and efficient in organizing and setting up during the day of the event. Carol is very helpful and will always go out of her way to assist you! I highly recommend Balloons N' More for any event! read more

I was fortunate to use Carol again last month - this time not for helium rental but for balloons for my husband's 40th birthday party. It was a great experience and people are still talking about the balloons she did! read more

I ordered (3) Birthday ballon bouquets for a drive by curb side birthday. I used the ballon bouquets around a table where I had Pizza and cupcakes for the drivers/friends. Very nice display- a little pricey. read more

Really sad , I found this business strictly off yelp. Looks like theres pretty good reviews, however the owner did not have customer skills whats so ever over the phone. I called just for basic information. Of course I am not going to know how the balloon service works! That why I'm calling YOU FOR INFORMATION HELLO! Carol seemed bothered by our phone call and questions we were asking. I didn't even want to bother buying the service when I hung-up. Glad I found Balloon Haven! I will be taking my business there! read more

I have used Carol's services for work related events and have been very happy with her creativity and thoughtful suggestions. But what compelled me to write on Yelp is an emotional response to her thoughtfulness. I called Carol for a personal reason. This time I called because I was having a celebration of life for my son who died a few weeks prior. She had an event already scheduled for that day but worked us into her schedule. We just wanted some balloons to help people find the house as we live in a very rural community with limited street parking. Carol asked me if I'd like to do a "balloon release" as part of our celebration. People could write messages to my son and then we release them into the sky. Just thinking about it made me cry and I initially declined. She didn't push but came prepared and on that morning asked me again and encouraged me to think about it. I relented and she added 50 white balloons tied in a separate area so individuals could write their messages. Besides the other balloon arrangements which helped add some really nice ambiance to the day...I have to say that at the moment we let those 50 white balloons, with messages of love and goodbyes and promises to keep his spirit in our hearts, go into the sky...it was like a weight of sorrow lifted. A beautiful, peaceful moment that I will chrerish forever! Carol, as usual, your suggestion absolutely made the day the best it could be. read more

Yup the bad review was right! Carol has awful customer phone skills. Called for a price to rent a helium tank for 20-30 balloons. Not a big deal. Then asked for the size of balloons. I told her just standard latex. I understand there's different sizes but come on just tell me so this size u can get this many balloons and so on. Instead of being rude and not helpful since I told her I'm new to this party stuff. This seems like a basic question she gets all the time so work on your customer service skills and you won't lose customers right off the bat. Thanks but no thanks. read more

I didn't even get close to renting a tank due to the horrible phone call experience. I just called wanting to rent a tank for a small birthday party for the kids. I estimated that a tank that can fill about 100 balloons would do. The lady started to snap at me on not knowing what size balloons i was going to be using. When i tried to explain to her it's not a big deal since it's a small party she cut me off to snap at me again saying helieum is expensive and blah blah blah... i had to tell her i'd call back and hung up before i start being rude like her. Lady, I'm not a kid, and you're not my mother. Go snap at your own kids. read more

Carol and her team were wonderful! They came out before the event and did a site inspection. They arrived on time, were professional and did a fantistic job. Thank you for helping to make our event special. read more

I rented a medium sized helium tank for my sons first birthday this past weekend and it was great! We had more than enough balloons for decorating and then some. The price was great and the transaction was easy. Thank you so much Carol, I'll definitely be coming to you for my next parties and I'll be recommending you to anyone I know that throws parties. Thank you thank you! read more

Great customer service on a last minute notice. Carol was great and easy to communicate with!! Definitely recommended for any party you need to throw. read more

I am so glad I found Carol. I happened to find her on Yelp after speaking to a couple of other balloon companies, I spoke with Carol on the phone having no idea besides colors how to decorate our warehouse and stay within my budget. Carol was so pleasant and had ton of ideas for decorating our party. They arrived on time and got the balloons up and I was SO IMPRESSED!! The balloon designs and the table centerpieces were a hit. I would recommend Carol to anyone and will be using them for any future parties we have. read more

I don't know about other folks but I had an excellent experience with Carol and her husband. Very helpful and explained a lot to me about owning my helium tank. I would highly recommend them for your helium refill needs. Communication and availability was great. read more

Carol was really professional and you can tell that she really enjoys what she does. I don't know why there are some negative reviews on here. She is also very nice and gives you all the information you need to know about something, which in my case was a helium tank. She gives you an approximation of how many balloons a tank can fill and worked with me until I made my decision on what I wanted. The price for the tank was pretty good compared to many other places I called around my area. I would recommend her to others and I would work with again. read more

I agree with one of the previous reviews. I can't comment on their products. However, phone etiquette leaves a lot to be desired. No purchase made here. read more