My wife received a fruit basket, unfortunately, a significant portion of the fruit in the basket…read more was not edible. The fruit arrived warm, not cool, around 6 p.m. The pineapple was brown on the backside and tips, and the strawberries, including the chocolate-covered ones, also had brown spots. Only the grapes and melon appeared to be in good condition. We discarded most of it. The more concerning issue, however, was the interaction my wife had with a salesperson during a follow-up call, the salesperson was overly defensive and insisted on a picture. The salesperson also stated she would send a picture she had to 1-800-Flowers if my wife complained to them, which we found surprising and unprofessional. My wife was simply trying to provide feedback and was not seeking a replacement. We have tried to reach out to the owner several time with no success.

The balloons I ordered came out nice, but simple. The assistant and lady who delivered our…read moreballoons were both very nice. However, the owner was very unprofessional and bordered on just plain rude. We had been texting her (like she asked) to design our order, then when we showed up to pay, she had no clue what we were talking about and got mad when I asked a question about the balloons. Then, she called us back angry that the place they were being delivered had not called her back after we repeatedly told her the window of time they could be delivered. Overall, she just made this experience more stressful than it ever needed to be and I will not be going back there again.

I would recommend this business to any of my friends interested in throwing a party. I planned my…read morehusband a surprise birthday party while I was traveling internationally and Mark was really helpful. He was very communicative--even with the 13 hour time difference, I was able to coordinate with him easily. I had my husband be taken out of the house three hours before the party to set up... the balloon arch was delivered right on time. The photographer showed up half an hour earlier than the party. The magician I wanted to hire was booked somewhere else and I only found out a few days before, but the balloon sculpture artist Mark recommended instead was an absolute hit with the kids as well as the adults, which was a pleasant surprise. He made my husband the most outrageous birthday hat. Right when he was supposed to be done, one of the kids tripped and popped his balloons and got upset, and he stayed longer to make him (and a few other stragglers) more balloons. Truly kind. The photographer David was also really so helpful, friendly, and on it! He came early and helped with some of the set up... he was attentive and also very nice to talk to. Very natural (sometimes it's awkward when a photographer's in your face taking pictures but it wasn't awkward at all). We got a USB full of pictures right after the party! Really, what a great experience. My husband had a really great time. Thank you Mark and company!

I was throwing a birthday party for my Mother and wanted something festive and classy. I…read morebrainstormed with Mark, referring to some of the pictures on his website, and he figured out exactly what I wanted. They delivered the fabulous balloon arrangements right on time (a couple of hours before the party) and the delivery person was very helpful and friendly! Almost everyone at the party told me how much they loved the balloons. A great experience from start to finish!

Very Pleased with D&S Balloon service :) We use Dariel and Sandra for every event here at our…read moreUnion. The Best! Work: Amazing Service: A++

This company is outstanding in service and quality! They go…read moreabove and beyond to make sure that your order is received quickly! Professionalism at its Highest. Their shipping is FAST! They are friendly and most helpful. I'm so impressed with this company. I have worked with them for over a year placing many different orders and will continue to do so because in addition to the above metioned, they offer some of the best quality products on the market. Thank You so much Sandra & Darile for your wonderful services.

While balloons were not that important to my party, I don't feel that I got what I paid for. And…read morefor 6 tables and the simplest possible design, I feel I paid a lot. I didn't get one color that was shown to me in a text and one of the balloons came deflated. The delivery people were lovely.

I cannot express how beautiful Jennifer's work is. She was professional, efficient and extremely…read morehelpful with executing what I wanted for my Mother's 60th birthday. Even with a tight deadline, of course I decided at the last minute I wanted something as grand as only she could create, she worked with me to make everything just perfect. In less than a week she had all of the materials she needed and set up was swift and COVID safe. I highly recommend hiring Jennifer for your next event - big or small. This is by far the happiest I have been with any event coordinator/decoration specialist ever!

Sabina, What a pleasure to work with!…read more Sabina created a beautiful balloon arch for my daughter's bridal shower this past weekend! Sabina is creative, punctual and the consummate professional. She is also an outstanding communicator. We learned to trust her artistic vision and thinking outside of the box re: designing the balloon creation for my daughter's special day. The arch was a magnificent focal point for the event and a great picture spot for our guests. Many of our friends and family in attendance were awed by Sabina's creation and plan to follow-up with her for future professional and personal occasion balloon decorations. The delivery, set-up and take down were seamless and exactly as promised. Great quality, artistry and service; we could not have been more pleased!

Sabina's work stands for itself. Her creativity and attention to detail is extraordinary. From…read morefantastic flower arrangements to extravagant ballon set ups.I would highly recommend her for all occasions. She listens to what the client wants and comes thru in a big way. Her balloon skill is pure art!! She did my wedding a few years ago her work was truly unique and unforgettable making my day even more special. I hired her again for numerous events and she did not disappoint reminding me she is a special gem. Definitely a top class, 5 star business!

I was trying to think of something a week before my wife's birthday that I could add on to all the…read moregift I'd already purchased. Remembering how much she enjoyed the nice display of balloons. I began to search and was lucky enough to find Balloons Lane. Everything was simple, they delivered it as I asked for while she had stepped out the night before her birthday, and she loved them. I'll definitely use them again for a birthday in the future!

The only positive thing I can say is that they were prompt issuing a refund. We had ordered…read moreballoons for a children's birthday party and were told the balloons would arrive anywhere between two and half to 30 minutes prior to the party beginning. Well, 30 minutes before the party was set to begin there were no balloons. We called up to inquire about a status update and they told us that they had totally forgotten about the order and that they would make it right away. We declined because there was no way the order would be made and delivered in 30 minutes. It would be embarrassing to have the balloons delivered halfway into the party so we told them to forget about the order. They offered a full refund and my response was are you still going to make and deliver the order? They then said no. So, they screwed up, forgot the order and refused to do the order and issue a full refund. Issuing a refund and still fulfilling the order would've gone a long way in showing me that they actually do care about customer service and satisfaction. Like I said, at least they issued the full refund, but forgetting about an entire balloon order (for a child's party nonetheless) is unacceptable and irresponsible. I will never use this vendor ever again and I find it very hard to believe that there are so many positive reviews for this company posted online. I understand that mistakes happen and incompetence is far too common these days, but to tell me (after they screwed up) that it can only be one or the other; the full refund or delivering the order late is just bad business. When you make a mistake like that you rectify it by offering the full refund AND still fulfilling the order. That's what a respectable business would be. Will never use again and I told them I'm going to tell everyone I know not to use their services either.

Review; Deluxe Play…read moreRentals is amazing! They ask you for your preference and go the extra mile to ensure you get whatever you need! They provide a safe environment and take the time to get to know your child's likes! They don't just come, set up and leave. They make sure your event is perfect and exactly what you want! I felt very comfortable with them and highly recommend using them for your next event! You won't be disappointed.

I have hired Deluxe Play Rentals numerous times and they continue to amaze me with each set up!…read moreAdriana has such a talent for taking the idea that is in my brain and bringing it to life, beyond anything I could have imagined. They are extremely professional and take pride in their work. It is a wonderful family-owned business and they carry this mentality toward their clients. I am always treated like I am a member of their family, and they truly do everything they can to make the event the best day ever. I cannot recommend them enough for all your party decor and entertainment needs!