DO NOT GO HERE EVER! I went with my friend and the girl who helped was so young and inexperienced and didn't know WHAT she was doing, she couldn't even remember if it was a dress that went over the head or was pulled up. Not only that but after mis-measuring my friend (and she questioned them thinking it sounded odd, they reassured her that the dress sizes are generally larger) they ordered her dress TWO sizes TOO big (no seamstress came to do the measuring...!?!?). Then they blamed my friend for NOT going ELSEWHERE to get her size re-measured as they said a lot of their clients do (HELLO - RED FLAG). They refuse to offer her a discount, they refuse to take the blame for their incompetent staff (who they admitted they have since fired), they are basically only offering her the OFF THE FLOOR dress which is TOO small AT FULL COST and they won't help her with alterations at all. UNBELIEVABLE. Not only that, but the girl who claims she was promoted as manager 5 MINUTES before my friend was voicing her concerns raised her voice at my friend.
Despite the horrific experience, the ATROCIOUS staff, the place is oddly placed with little parking, and felt dirty and old inside and very few selection of dresses. Just awful. Stick to the downtown PROFESSIONAL stores ladies, trust me... I have been wedding dress shopping several times, and this was by far the least professional.. really wishing i had talked my friend out of it the second we walked thru the doors, but unfortunately she fell in love with the dress now 2 sizes too big and staff unwilling to help correct their OBVIOUS mistake. read more