There is quite a bit of misleading and inconsistent information across Google, Expedia, and TripAdvisor for this property. It would really benefit from a full reconciliation by the owner, as it is not a true "resort" and several advertised amenities are either inaccurate or unavailable. Unfortunately, the price point does not align with the overall experience. If you're expecting convenience, note that the coffee shop doesn't open until 8:00 AM and closes at 7:00 PM. **Pros:** Customer service was excellent, and the location is a major highlight--you're just steps from the beach. Free parking is a plus, and the room was clean upon arrival. I also appreciated their effort to be more eco-conscious by using glass instead of plastic in the rooms. Complimentary arrival drinks were a nice touch, and the free rental bikes were a great perk. **Cons:** There are no beach cabanas (only three by the pool, not beachfront), no champagne service, and room service is very delayed (not available until after 3 PM). The charcoal grill area shown on the arrival map does not exist. There was no working ice machine and no ice provided in the room freezer. There is also no true poolside bar--just a small indoor convenience/bar area. Additionally, there is no continental breakfast, and it's unclear whether the pool is actually heated. Overall, while the location and staff are strong, the lack of amenities and inconsistencies make it difficult to justify the cost. read more

Stayed here on our first trip to AMI. Our booking down the road at a different location didn't work out for us so we stopped in at this place to look at the rooms and see if it would fit our needs. Indeed it did. All the staff, between front desk, housekeepers, lounge staff and everyone else was very friendly. Housekeepers did daily stay over service even on Christmas Day and did a great job. Pool was warm and grounds were beautiful and well kept. Free beach lounger use. Full bar selection in lounge was nice and well kept were given a few complimentary drink cards upon check in. Beach was amazing. Room furnishings could not have been any nicer. Everything here was great. Room prices were on the higher end side, but deservedly so. Was going to book online as the front desk clerk said it would be cheaper there, but she ended up booking it direct and got me a slightly better rate. Love this place! read more

Bali Hai..thank you for a tranquil, modern, quiet, safe, friendly, boutique hotel experience. It's the perfect location, great private beach, and an excellent expresso maker in the room. Literally the best in all of my hotel stays! I opted for the beachside renovated king suite.-it was modern, cozy, and spacious. I love the glass bottles of filtered water that you supply and refill creating an eco friendly environment. The location of the hotel is perfect for a getaway or two weeks! Can't wait to go back! read more

Amazing hotel and service. Peiple so helpful and nice. Heated pool made it an amazing relaximg stay even in the winter. Loved every bit of it. Comfy and large room with comfortable bed. read more

Picked this hotel because of the location and was the only option for spring break. All the ocean side rooms are not remodeled and look like they're from the 1980s. You get an ocean view so I shouldn't complain. I did go into the poolside rooms and they are remodeled this year. Very nice. The staff were overly nice. Amazing welcome when we arrived at 4pm. Very time we asked for something they went the extra mile to provide our request. We asked for a coffee maker and provided one in less than an hour. They provided a Keurig coffee maker, but that doesn't work when you bring your own coffee. Extra towels no problem. read more

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Went here on a resort pass for Mother's Day. Such a beautiful property! The bar inside was really nice and made good drinks. I'm a big foodie so if you're expecting food during your time here please lower your standards. They have a few premade sandwiches, kinda, but that's it. Other than that it was a nice time! read more

This is our second stay here. We usually rent a house on Ana Maria but twice we have chosen to stay here due to only being in town a day or two. We really like this location and the newly renovated rooms. The boho beach theme is amazing. This is also located on the beach with chair and umbrella access for guests. There is a really nice pool and courtyard play area. They are also dog friendly which helped us make the decision to stay here with our pup. The only downfall is No laundry options inside units and the high price of the rooms. read more

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We stayed 4 nights in a renovated 2-room/suite at this boutique hotel on the south end of the beach paying a crazy high room rate (more than an overwater bungalow in Bora Bora) because we needed a warm up from winter and love AMI. The rate was also inflated due to Presidents' Day weekend. Our large insta-friendly room had a king bedroom with 4 poster bed and a massive living room and small kitchenette with apartment sized fridge, microwave, toaster, coffee maker and a few dishes and utensils. We ended up having bagels and avocado toast a couple of mornings for breakfast. The room felt clean and new with a Polynesian inspired decor with teak used in a lot of places. With only around 45 rooms, we liked the cozy feel and the enclosed palm shaded courtyard featured a nice (but small) pool heated to 82 degrees. This was a peaceful refuge from the very busy beach area. Unlike other places we've stayed, Bali Hai doesn't nickel and dime you for everything. Parking was free and there were about 4 chairs with umbrellas out on the beach that were also few to use. The hard working staff kept things tidy as well. Pool and beach towels were provided in your room and pool chairs were covered each day with special pool towels as well. Staff was friendly too. read more

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My husband and I reserved a room at the Bali Hai for March 5th through March 10th. We had called weeks in advance and reserved an ocean view room on the 2nd floor. When we arrived at the hotel, the Bali Hai informed us that they did NOT have an ocean front room available. They tried to give us a room on the 1st floor, behind the office. Eventually, they provided us a room on the 2nd floor with a view of the courtyard. On March 6th, we were going to stop in the front office. While I was walking on the sidewalk in front of the office, I tripped and fell on the uneven sidewalk. After an Urgent Care visit, and 325.00 later, it was determined that I had fractured my foot. My husband stopped in the office to let the manager of the Bali Hai (Mason) know what had transpired. He finally came up to our room and saw me in a large brace/boot. He said to me, "How do we know that this happened in front of the Bali Hai?" I asked him to look at the footage on the security camera. He told me that they do not have cameras. He took pictures of my Urgent Care paperwork, gave us his cell phone number and said he would email us some information. After several phone calls, voicemails, and texts, we have given up on the Bali Hai EVER returning our calls. They never emailed us anything. It would have been nice if they would have maybe paid half of my out-of-pocket costs. Instead, we NEVER heard anything from this hotel....NOTHING. My husband and I find this to be profoundly unprofessional and just poor customer service. Needless to say, we will NEVER stay at the Bali Hai again! read more

Gorgeous pool on a day pass. Sadly they don't really offer food or drink other than a take out/ prepared scenario. Kind of want to give 4 stars but giving 5 bc the place is super clean, hip, and had fantastic landscaping. read more

Do not be fooled by the photos on their website because the reality is a far cry from what is shown by them on their site. The place is old, there isnt even as much as a breakfast option on site except for a tiny espresso maker in the kitchen area. The bathroom cabinet was rusted inside, the bedroom closet had either mold or dirt on the rack for hanging clothes and the kitchen cabinets were worn inside. Because of it's prime waterfront location they are able to charge ridiculous prices, which would be fine if the accommodations were worth the price, but in this case, definitely not. Comments and questions to the management were left unanswered which is not surprising since customer satisfaction is obviously not their priority. read more

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Exceptional waterfront views with trendy decorated boho rooms and a crazy amazing private pool (with cabanas). We stayed here for two nights and this place was out of this world. We woke up to dolphins while we drank our coffee on the balcony. The rooms were cozy and clean and updated. We got two free drinks at check in too! Staff was friendly and accommodating. Next time, we want to try the spa. I love that they have chairs and umbrellas on the beach for you too! Suggestions to management: the beds are so low. My elderly grandparents stayed here a few months ago and had a tough time getting out of the beds. My only feedback is to raise the beds a bit. read more

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Very overpriced motel. 4000 for four nights, you would think you were staying at the four seasons. Instead it's a motel. We were on ground floor where people come in and out on the "balcony". There is a microwave and that is about it. There is piss poor communication between the staffing as well. Called a few times to fix some issues and was promised it would be taken care of and of course... it wasn't . There is no more hospitality. You are literally paying for location. That is it. You're not even guaranteed chairs and/or umbrellas. Oh yeah. No ice machine. You have to purchase . Like I said before 4000 for 4 nights... and nothing felt luxurious. read more

How to start. The first room we got, the blind was broken in the master bedroom and had to force it closed for privacy, the fan in the bathroom was extremely loud and the electric switches in the bathroom were not wired correctly by the electrician. The WiFi didn't work or was spotty in this room. They moved us from that room to the room pictured which was minimally better. Each picture I provided gives details of the problems. The website says the rooms are "unrenovated" which I knew before purchasing. What I didn't know was it would basically be a dump where things didn't work properly. Apparently this is worth $295 a night. For the price, it gets a one star review from me. Not at all what we were expecting. The only good thing was that it had a patio door out to the beach and it was a king sized bed. Not sure how they can rent these rooms out for this price. They have a renovated room prices that are cheaper than these rundown rooms so I thought it would be nice. Not so much. Disappointing for a honeymoon. read more

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I'm super sad to write this review. I have stayed at this resort in the past and felt the location and the amenities on AMi was worth it despite it being a very expensive 3 star property. There is nothing to eat, no close by coffee shops walking distance but it is beach side with incredible views , easy to get delivery and has a little bar on property. Even tho the rooms are not all renovated it was still an amazing location for a long weekend. I loved the location, larger suites and amazing sunset views... until this weekend. We arrived at 3:15 and our room wasn't ready. No big deal. We went to dinner and waited for the text for check in which came after 4 pm. We picked up our keys and there was caution tape due to wet apoxy paint around our room. We could not stay there. The smell was so strong inside the unit. When we shared this with the gentleman and woman at the front, he rolled his eyes and acted like there was nothing he could do. He offered to put us in a non-view room for ONE of our 2 nights for more money. Then when we pushed he said he could put us in there and then move us the next day to another room. He never apologized for the inconvenience or offered any empathy to the situation even admitted it was a horrible smell and he knew it was bad when he checked us in. Ridiculous and stupid. The smell made our unit uninhabitable which they seemed to know. No apology or effort to make it right. We had to suggest options and ask for them to call a manager then he spoke to her like I wasn't there. We ended up finding another place to stay and negotiated a refund bc I was not about to give them my money. I was so disappointed and being in client service and travel since 2006, I shared with a group of three people (2 women and this young gentleman) calmly that it could be handled better by: apologizing even tho it is not your fault. Having understanding and offering to help in any way you can. Appreciating that you knew it was not a safe space to put a client in but there were limited options. And most importantly see our side and just try to care. But none of this mattered. They simply didn't care. This gentlemen said to me "he is a mirror and he gives what he gets" with a flat straight face. I went off. I told him to eff off and he is a cocky POS. Ive been a client advocate for 15 years in travel and I was in shock by this behavior. He should not be employed. Yep. I lost it but it's beyond comprehension that this would be acceptable in hotel service. Amy, the manager, has not responded to my urgent calls or emails. I'm beyond disgusted with how they treated me, a returning client and a big fan of this area for over 6 years. I will never ever recommend them again. They may not care but I do. I would reconsider if you are thinking of staying here. Entitled not client focused front desk ruin the view. It's absolutely not worth the overpriced bullshit they are selling. There are other options. PM me. I stay a lot and will be happy to recommend other places at a less expensive price. read more

wow. great spot right on the beach! please do not consider the negative reviews. from the moment we walked into the office our hosts (rachel, O, and steven) were gracious and professional. they even babysat our dog Hazel so we could go swim in the ocean! some of the rooms are renovated but we chose to stay on the beach and those rooms while nice, are not super updated. but extremely comfortable and new furniture. i wish we were still there! they have a nice little bar and also great looking pool, a spa and perfect sunsets. highly recommend. read more

Bali Hai Beach Resort - Hotels Near Me - Holmes Beach, Florida

Visited this resort before the new ownership and renovations. The decor was old but the price point matched it. Staff was exceptional and location is literally beachfront. I'm sad we didnt visit often now the prices are wazoo high! The resort then provided free parking, beach towels and a beach umbrella. I'd love to visit again but will have to during the off season. Still would recommend. Water was crystal clear and we even saw a couple dolphins swim by us. read more

The view is amazing!!! We had a beach front room. The room was ummm- dated. The bathroom needs to be updated. The bed is terrible. It's got a huge sag in the middle. My wife and I kept rolling into each other. For the cost of this hotel I think some updates and new mattress's wound be nice. The pool was NOT heated when we were there last week. The spa and lounge was also not open for any service. I love the pool area and astroturf area. The staff was welcoming and helpful with recommending where to eat. The location on the island was nice. Have the chairs and umbrellas was a life saver. The house keepers were busy. They come in and do dishes and all the other things. Would I stay here again? Probably not. read more

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The room was nice. Staff absolutely terrible and rude.I requested a toothbrush and it took 30 mins and multiple times calling to get it. I requested towels and it took 4 hours to get them. I stayed 2 nights and they never came to clean the room second day which is why I needed to ask for towels. Really unfortunate because this place could be great but they clearly do not care. read more

I would rate the hotel 3.5 because it was the first time I had to wait so long for early check in. There has never been a hotel that has not been able to accommodate me earlier to receive my room earlier. Check in was at 4:00 pm which I find ridiculous with all hotels, and I received the room at 3:00pm. The pool was small. The towels were scarce and the front desk is not available 24/7. On the bright side, the piña coladas were delicious. I was disappointed they didn't have their signature coconuts. They don't have hot food options. The renovated rooms are spectacularly decorated. I would stay again, but it's very pricey foe what the resort offers. read more

Bali Hai Beach Resort - Nice vehicle to take pictures with - Hotels Near Me - Holmes Beach, Florida

Super cute and clean resort! Their drinks were great and front desk was so attentive. Perfect place to escape for the wknd.

Our room was perfect! Beds were soft and comfortable. Even pullout was nice. Pool was clean and accessible. Comfy seating. Beach as beautiful!!! Too many large TV's... could replace with more mirrors. IMO. It was the little stuff that make this resort less appealing. We arrived with 4 adult women and 2 teenage girls. Condo was rented for 6. Welcome drinks could only be given to 2 people otherwise it would be stealing according to Andrea (front desk). Key card did not work at door, after being told it "should work" and having to explain "but it doesn't" a number of times the cards were recoded. Arrived in our beautiful room to find 3 beach towels, 3 bath towels, a half role of toilet paper and 2 packs of coffee for our 3 night stay. Ice was sold at hotel for $5 per bag. WTH?! Asked for more coffee and TP.. Andrea made sure to let us know she knew we had asked. Even told cleaning ladies, we over heard them discussing it. ‍I assume again we were trying to "steal" something. So weird. She really should not be the first face you see and meet! Bar staff was great. Even offered our remaining 2 welcome drinks. SSHh! A free well drink and coffee packs are a pretty cheap offer for $800 a night. Had to ask for TP and more beach towels again. And for trash to be taken out. We used the same bath towels during our stay which was perfectly fine. We left a few beers. Hopefully, Andrea got to enjoy one on us!! Making her week a little better. Like I said, it was the little stuff. Make sure the room is set up for the number of people you know are staying. Offer plenty of toilet paper. Fried food and fish require it. Don't scrimp of 4 women's morning brew! Well drinks are cheap. Especially when all other drinks are $10. Don't sweat the small stuff!! read more

Bali Hai Beach Resort - Beach access at AMI. - Hotels Near Me - Holmes Beach, Florida

Great hidden gem-friendly staff, awesome pool, beach front-free bike Great hidden gem-friendly staff, awesome pool, beach front-free bike rental read more

I planned a family vacation to the resort on April 8th-April 11th 2020. I have been in constant contact with the hotel regarding Covid-19. My family lives in Michigan and we are on Stay at Home orders from the Governor! We can only leave our house to get groceries and necessities. I have explained our situation in detail to their management and the Bali Hai is refusing to give us a refund! The Governor of Florida issued a order for All Vacation rentals to close for two weeks. It speaks volumes at how their management is handling this situation. I would never endanger my family and travel during this crisis! I will never go to this place even if you paid me $1,000,000. I am a business owner and I know they will be getting help from the federal government to cover their losses. It is a shame that they are trying to keep our money and collect on both ends. read more

Bali Hai Beach Resort - Gov. DeSantis Suspends vacation rentals in Fl - Hotels Near Me - Holmes Beach, Florida

Be aware that you won't get what it is they are offering. The room was not as described or shown in pictures. It was loud with people using it to party and had to move our car multiple times to feel like it was safe. We also had to hang all our bags bc there were roaches and overall state of the room not clean. Overall, the management was rude and not customer focused. read more

Our first visit and can't wait to come back. We had poolside suite which was decorated beautifully. Steps to beach! Nice lounge as well. Landscaping is fantastic. read more

Very crowded during the weekend and even more expensive. You can only cancel sixty days before check in!!! Over glorified motel.... Only some rooms are updated Ridiculous resort fee like most places ... but for what? Never understood that ... As I said, prices are way high They advertise it as being cheapest through them but it's definitely cheaper through a third party site. Not worth money. Now let's see... The cons ... No ice machine... they charge 30 dollar for a bag ice. You heard me ... 30 dollars BBQ are small but u have to buy ur own charcoal ... what the heck ??!!! We're not at a park! There aren't much chairs and umbrella.... And it sucks because non guest were hogging when I went...out of seven days, we had umbrella and chairs one of them.... And people hot chairs while they go eat or what not . And there were no towels.. they said they ran out of towels in every single day. Are u serious? For 600 dollars a night ?? I don't have a beach towel ? House keeping is half assed some days. But one of our ladies was very nice. Room was missing a few items when I was there. Just very sloppy Pros- you're on the beach. There is an espresso machine in the room. read more

The place is old and dingy, The Wi-Fi ? Forget it in the bedroom there is none, around the living room on and off. The view to die for it , I mean 10 steps and you are in the sand, the beach is incredible beautiful. For the price you pay $350 at night Is not worth it, you can get much better deal, so for me I would never come back to this place called resort. One more things I ask for the chair out in the sand part of the package, they told me first come first serve. Thy did not have enough chair and umbrella to accommodate. Peace out........ stay out. read more

Where do I begin... photos are a poor representation of what you will actually find. There is zero staff, zero cleanliness, zero Wi-Fi, zero breakfast, zero service. We were here for a week and had to beg to get our room cleaned one time. Even then, they did not provide clean sheets or take the time to mop the sand (and bugs) from the floors. We had to take out our own garbage, vacuum our own floors and do without coffee in the morning. After thinking about it, the first night we were wondering why the sheets were sandy. Now we know they were sandy from the previous guests. I covered up with a blanket the first night that was covered in vomit. Not ours. All I can say is you are better of spending your hard earned money on one of the many Air BNB's on this island. We had an amazing time here, but the worst part of our entire trip was coming back to this "resort". read more

The most luxurious! Growing up in Florida, I always assumed that any place you stay on Anna Maria Island is going to offer the same beachy, tropical aesthetic. I was completely mistaken. This resort is directly on their own private beach, with some rooms having balcony's directly above the sand, giving you a wide view of the gulf. Perfect choice since we didn't want to always be In the heat, but still wanted a beautiful view from our room! They have giant cabanas in their courtyard that your whole family can share, corn hole for entertainment, and a nice bar with coconut drinks! There was a freezer full of Italian ice and frozen bananas... we ate at least 4 or 5 while we laid by the crystal clear pool. We've stayed twice, and can definitely say this is our go-to spot is for a perfect vacation, every time. read more

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Bali Hai Priced Motel Pro's: Friendly staff, Great Beach, nice grounds, nice pool area, residential community location, small boutique style motel (40 Rooms?). Interior/Courtyard Rooms Renovated. Direct beach access with lounge chairs and umbrella's A small bar next to pool area. A spa is mentioned? Cons: A stay at a Marriot, Hyatt or Hilton is cheaper. Not transparent by property owners was an added $350 Property Charge!!! in addition to room rate. The term Resort is a stretch. No on site restaurant, no breakfast, no workout room, no other resort ammenities. It is a motel Oceanfront rooms (Suite) in dire need of renovation. Would love to revisit but cost is not worth it. read more

Extraordinarily poor customer service. A reservation was made through Hotels.com, and I called the hotel to confirm this several days before arrival. (At this point the hotel stated there was a resort fee that needed to be paid, which was not advertised.) Nonetheless, upon arrival the hotel stated that they had no record of the reservation! If you are foolish enough to book at the Bali Hai, expect to waste copious amounts of time dealing with their incompetent front desk. read more

We had a $2500 reservation during spring break of 2020. We called and we're told even though our state was in lockdown there was nothing they could do. We lost our money and the owner was a total jerk to deal with. I'll never come here given how difficult they were to deal with, never got our money back. read more

Worst customer service ever. We booked our reservation for 4 nights two weeks before our trip. 3 days before our trip one of our family members tested positive for Covid and we could not make the trip. They refused to refund any of our money. We were even willing to pay for one night for the inconvenience. We will never stay there again. read more

I booked a six night stay for my birthday this year and was set to check in on Monday (9/26), just as Hurricane Ian was closing in and most forecasts had us getting directly impacted by the storm. Hotel staff was uninformed and unprepared for the situation, not having answers regarding precautions or cancellations in advance of the storm. Further, despite mandatory evacuations of the island being ordered by officials, the hotel adamantly held fast to their No Refunds or Cancellations policy. Ultimately, they only offered to allow guests to re-book to another time, but it could not conflict with a holiday and must be used before the end of the year. Rather unreasonable in the face of a natural disaster. read more

If you want to stay in a beachfront room, DONT!!! Yes we were warned they were older and not updated but if you can't even supply air conditioning on a beachfront room something is wrong. Our first room was very hot we asked to be moved and we were , the second room was even worse. Their website advertises a lounge and a spa neither one are open and our weather wasn't the greatest and I was hoping for a relaxing spa treatment. No tissues. Mold on the doors, doors are fire hazards on the 2 Nd floor. Tub dripped constantly read more

Highly recommend Sunshine the bartender who makes a very high quality drink at a gorgeous location right on the sands of the Gulf. Had both the daily special and a gin cocktail that were perfection. Nice comfortable kinda hip place with pre-made gelato scoops if you are not in the mood to imbibe. So rare to find a bartender who actually cares about how the drink tastes!!! read more

If I could get this place a -5 stars I would air-conditioner not working they made me stay in theRoom for an extra two hours while the air-conditioning is trying to be fixed...I would never recommend this to anybody $600 for two nights play smells like paint no air-conditioning blah blah blah bad news all around read more

Accomodations were decent. We stayed in the remodeled unit but it still needed some upgrades. There were only 2 closets but no drawers or dressers so we had to live out of our bags. We tried to cast movies to the smart tv but it wouldn't work. We called down to the office and he said that our unit would only cast to his tv down in the office. Wireless was horrible. There was no fan in the living area and the one fan that it did have was impossible to work. It had a mind of its own. The kitchenette's electrical outlets did not work so we had to make coffee on the floor in the living area. It was very noisy at all times of the day. Sounded like the noise was coming from the roof but not sure. We went midweek off-season and parking was a definite challenge. I can't imagine what it would be like off-season. The unit was clean(of course I disinfected everything first due to covid-19). The water pressure in the shower was superb. The beds were so comfortable and pillows rocked. There was good and bad. The remodeling effort could have used a bit more thought. Overall Bali Hai is more of a place to rest your head and then go out and about. We had a decent experience but we were disappointed a bit. We felt that the accomodations did not meet up with the price of the room. FYI...masks were optional which we found to be insane due to covid-19. read more

My honeymoon out of the country was denied at the very last minute and the day of the wedding my fiancé and I decided to find somewhere we'd never been and try it out. I booked this place the morning of my wedding and arrived the next day. I was very impressed with the renovations that the resort had done to turn this old motel into what it is today. The landscaping is beautiful and they have beach chairs and umbrellas out for their guests but go early so you can grab one. I recommend waiting until the complete the renovations this fall on the ocean front rooms before you book those. You won't miss it with the view the other rooms have. The whole resort was lovely, but what really made the trip was Kevin. Kevin took care of every need my wife and I had, had great stories to tell, and was genuinely concerned that my wife and I had the best honeymoon possible after all that had gone awry. He went above and beyond his job to ensure this. If you go here, go hang out with Kevin at the lounge/pool area. You won't regret it. My fiancé and I will be back to check out the beachfront renovations. read more

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