Awesome job. Matt is so nice. He explained everything. I will forever use Great Lakes HVAC.read more

Had a young man Noah come from Great Lakes Electric today. He came in at 8AM Sharp. He knew exactly…read morewhat was wrong with my electrical and was very polite. I highly recommend this company! Thank you very much Noah!

Called on Wednesday and they were out first thing the next morning to address my issues. Very…read morenice, prompt and thorough. Third time I have used them and will continue.

From the owner: We specialize in quality installation and service of HVAC products. We offer 24 hour service. We…read morepride ourselves on unmatched customer service, in the Greater Metro New Buffalo area. Collectively, we have over 100 years of experience and your family now! Call for a free quote today!

New AC unit bought, but every other week it stops working. It's runs but it doesn't cool off. For…read morethe price I had hoped for more reliable work. Also, maybe add more employees. Waiting for him to be available means you have to wait a long time to be seen to.

Update: They fixed it at no cost to us the very next morning, and it has worked perfectly ever…read moresince. Upgrading from 1 star to 4 because they made it right in a timely fashion. Not 5 stars because one person being out of the office for the day meant the whole company was out of service. Frustrating experience was made right. Would do business with them again. ---- On the morning of December 30, we awoke to a cold home. We called Air-Right to look at our furnace and they took care of it in the same day. The igniter broke, so they replaced it. So far so good. However, the furnace made a loud noise whenever it fired up. We thought it was likely just a generic part and that's a minor annoyance, but at least it works. Eight days later, it stopped working again. After calling five times and leaving three messages from just before noon until 5pm, we received no response. It is January. Tonight's low is 21 degrees. This is unacceptable.

Tried to hose me. Quoted $519 just for the parts to replace the control board and $4300 for a new…read morefurnace. Called another company for a second opinion, didn't tell them anything about my All Temp quote, $250 including labor to replace the board and a new furnace, same energy efficiency and BTUs $2300. When I then showed him All Temp's quote, he was amazed that they could even live with themselves, trying to overcharge me because I didn't know any better. Sad and disappointing.

Great service & team!! The entire crew was very professional & explained everything. They took the…read moretime to explain how to use the new system. They used Armstrong products and the purchase includes one year free maintenance. Overall- very happy with the service and product! Professional company

Service with Home Comfort Experts has been reliable, their customer service is fantastic. They got…read moreall my information inputted and my new install on schedule very quickly.

The customer services is completely terrible, they have an AI system that sucks!! I have tried…read moremultiple times to talk to a live representative with NO success. They sell me a ridiculous expensive heating and air conditioning system that I have bought the warranties and service plans for and it seems like a huge struggle to get the basic service. I hope this helps someone else.

Joe is a scammer, try to sell us a new furnace and air conditioning system, went and got a second…read moreopinion it turned out to be $100 repair, do not trust this guy, total shyster.

Poor install and even worse customer service.read more