So, I had started searching for houses in August 2020 and was recommended someone from Balance Realty. They were happy with their process, so being a first time home shopper I did not know where to start. Spoiler alert: look for a realtor on your own.
At first, dealing with the realtor was not bad. They got a bunch to look at, which were mostly run down and needed way too much work. Mind you, these were 150,000 to 175,000 houses in the Liverpool area.
We wanted to look at a house, which was for sale by owner and a mile from Balance Realty. Somehow they did not know that was for sale, even being listed on multiple sites? Mistakes happen, houses get missed.
Ended up going with this particular house and the process was anything but smooth. The farther along we got into the process, the more frustrating it got to work with the realtor. The lack of knowledge was a main issue. Being first time home hunters, we had many questions. Did not have many answers and no real attempt to find out an answer.
Our biggest gripe is when we had an issue pertaining the house, the realtor would always go on the defensive for the home owners. Since they had known each other for some years, it may have seemed like we were attacking.
Numerous times I was told to make calls because "they would not answer me". From everyone I spoke to about home buying, they never had to do any of that.
The lack of communication was another HUGE deal. Besides not getting many answers, we did not get many replies at all. I feel like it could have been better.
All in all, I would not recommend this place to buy a house. Maybe look for someone who will make the time for you. read more