It's luxury and has all the expected attendants and amenities. There are abundance of Zionists…read morestrutting around so maybe it's owned by them? I'm not impressed as I used to be by luxury and extreme service for your every need. But I had a lovely time with my friends and the price tag is a pain but oh well.

Fabulous hotel with wonderful service and nice people but if you're going to try and get a good…read morenights sleep, don't spend thousands of dollars to go there. We were there for four nights and after three nights of not being able to sleep because of people having parties on their balcony several floors away and next-door to our room, we notified the staff. On that third night they said they sent somebody but they didn't quiet down next door and kept trying to come into our room through the adjoining door. We were assured the party had left and our fourth night was very quiet. Dallas said she would escalate our situation and that it was not acceptable. When we left, we were told that we received an email and we did not and that we were offered a ride to the airport which we were not, and we just left with a big bad taste in our mouths after choosing this property for our respite. It again it's a beautiful property, but the staff did not handle the situation and admittedly they didn't learn of the noise until the third night but we lost three nights of sleep and would never go there again or recommended to any of our friends. The only thing we ever offered was a soft pillow for that fourth night. Definitely not worth the money left the hotel with a bad taste in our mouths. As we were leaving, we were also told our situation would be escalated. Offering a ride to the airport for three nights of no sleep is not an adequate resolution. Not impressed!

Came here for our first trip with our 7-month-old and this did not feel like a 5-star experience,…read moreespecially at $1,400+ per night. We did get upgraded from an ocean view room to a coastline view suite and appreciated being able to choose between the two at check-in. Even with the upgrade, the stay didn't live up to expectations. The biggest issue is that the property feels dated and poorly maintained. In our room alone there was peeling laminate in the bathroom, likely from the tub faucet spraying toward the window, a shower that never got hot enough, and on our last day the closet door handle literally fell off. Not what you expect at this price point. Service was inconsistent. We walked into our room at one point and found housekeeping sitting on the couch. Valet was also frustrating since the parking attendant couldn't clearly direct us to visitor parking, so we ended up paying for valet every day. The hair dryer was low quality with only one heat setting. I use a salon-quality dryer at home, but even compared to some 4-star hotels this felt like a downgrade. Small detail, but it adds up. Food was mediocre and overpriced. A $22 piña colada mocktail was basically a slushy. Nothing we had stood out in a good way. The pool area is smaller than expected and not particularly nice for a resort like this. We were expecting more, whether that meant a larger pool, a second pool, or something more elevated. The beach was the highlight. Chairs and umbrellas were included in the resort fee and the staff there were genuinely warm and attentive. There was also noticeable construction noise and sound from the nearby bridge, which took away from the overall experience. The blackout curtains didn't fully close, which made it harder to get good sleep with a baby, and the balcony furniture felt minimal. Overall, this felt like fake luxury. The branding is there, but the experience doesn't match. Not worth the price and we would not stay here again.

My husband took me here for a weekend getaway after work trip in miami. This is definitely a great…read moreescape from the hustle and bustle of South Beach in downtown miami. The hotel itself is okay, the amenities are pretty underwhelming, they have one pool which is open to everyone (ie kids included) the beach setup is probably the only decent amenity. Where they have lounge chairs and umbrellas and full service for their drinks and food from their kitchen. We got a complimentary upgrade to a suite, in our room was amazing! We had beautiful Florida ceiling views of the harbor and bridge. We enjoyed Boat watching in the evenings. I really love the room so much, we are only here for two nights but you could stay comfortably in this room for a month if you could! And I have full kitchen, living room, desk, separate bedroom, and two bathrooms!

The rooms are very tiny and very expensive almost $700 per room per night the furniture all rubbed…read moreoff and very sticky. The carpet is all stained. No place to put anything special if you are shaboss observant and you want to eat with your wife in the room and not pay the 600 exorbitant fee for two Shabbos meals that the hotel provides there's no place to sit and eat no place to put a griddle for Shabbos a tiny refrigerator that cannot hold anything in it I have to pay extra to one of the Bell boys to go find me a refrigerator that I should be able to put in my Shabbos food Porch is full of spiderwebs. Nothing to see even though it's on the Bayside water smells from fish. At night. They charge you hotel fee $150 even though you don't use anything you can't even use the pool for Shabbos because you're a observant and they charge it for you. Valet parking is very expensive. It's $40 a day. The only good about this hotel is if you are observant that you have a way to pray Shabbos, don't waste your money and go someplace else for that money maybe an Airbnb Also, the breakfast is nothing to talk about not enough bread very slow service no assortment of sliced cheese No cake, no pastries even though the breakfast is free I had better breakfast in cheaper hotels

The carpets in the room were stained and the room was musty…read more Breakfast buffet was minimal at best. Vinegary, sulfur smelling eggs. Many children just grabbing things- no manners and parents didn't seem to care.

I've stayed at many luxury properties in Miami, but the Four Seasons at The Surf Club is in a…read moreleague of its own. It manages to feel incredibly exclusive and serene while being just minutes away from Bal Harbour. The design is breathtaking--they've perfectly preserved the historic 1930s clubhouse while adding these stunning, glass-walled modern towers. Our room had floor-to-ceiling views of the Atlantic that were worth the price of admission alone. The service is classic Four Seasons: intuitive, professional, and warm. Whether we were at the adults-only pool or using the house car service, the staff made us feel like the only guests there. It's quiet, refined, and the ultimate escape from the typical South Beach chaos. 10/10.

The hotel is beautiful, but the service outside was bad. At the outside bar the staff were…read moreinattentive and not very accommodating. For the price and reputation of the Four Seasons, I expected much better. The property itself is stunning, but the outdoor service really brought the experience down.

Love the hotel with nice people , cute pool bar and a peaceful beach experience. The beach & pool…read moreambience is perfect for a true beach getaway. We loved the balcony with beach views. The vibe was amazing. We enjoyed walking to the upscale mall for food / fine dining. . Outside of the hotel, the area of the mall is very congested.

Very dated hotel. Pool was Broken when we checked in , I feel we should have been notified ahead of…read moretime . The room was clean . The chairs on the balcony were old and stained .

Amazing location great staff!…read more We stay here every time we come to Miami Beach! Love the option to go to the beach or just hang out at the kid free rooftop pool :). Also the rooftop across Collins at the other tower is wonderful.

Based on one visit. For a hotel of this price, I expected more…read more Pluses (+) *Beach access on the Atlantic *Multiple pools and rooftop bar with view of Miami *Rooms:Private balconies, Larger in size, Comfortable pillows and bed and Double bathrooms with tiled showers, luxury feel. *Generally friendly staff Minuses (-) *Slow check in *Room not ready upon arrival (we were a few hours early but many in our group did not have rooms after the check in time). *Breakfast was not as smooth as expected, and a bit annoying to tell the room number for seemingly no reason as it has to be written on the receipt anyway. *Long elevator wait times *High prices for anything *Tip included and then blank for additional tip. I stayed as part of a corporate event and stayed four days and three nights. A large conference room and several smaller rooms were rented as part of the event. We ate breakfast there each day and ate dinner one night and lunch on two days as part of the event. The food was generally pretty good. The lunch and dinners were buffets, the breakfast was table order. Our breakfast was confusing with three people stopping by and we were asked our room number multiple times including when we arrived.....only to have to write it on the receipt. Complete with included tip and a blank for another tip if we chose. Elevators wait was long as there were only three. Pluses and minuses capture the stay pretty well. Look around for other hotels before booking and compare overall ratings vs cost.

I have too wait 15mins for a towel not good service…read more................................................................................. I can't believe this

Room was moldy. difficult to breath. Old Building. Rust on metal parts of bathroom. $50.00 to…read morepark a day! Restaurant charges 18% service fee. Had a $21.00 salad which was awful (also took the cook 30 minutes to make?). The salad ans included veggies were cut up small enough for a mouse. Poorly designed access to lobby. You have to drag your bags down stairs from parking. Over all, a big NOPE.

Great location. Nice amenities. I would have liked the rooms to have had ceiling fans. In the guest…read morebedroom there is no closet. Where the dresser stands should have been an armoire where you can hang things and have drawers. Lighting inside the rooms is dark at night. Needs brighter lighting. Everything was easily accessible. I would stay there again if they made the changes.

This is my 4th or 5th visit over many years. This time is my visit to Miami and stay two nights…read morehere. The next door building that collapsed is clean and removes to foundation. This building now has clear view to the beach. The parking is valet. You have to paid a fee for unlimited withdraw your car. The facility has swimming pool and hot tub. This facility locate on the sun deck. The sun deck also has furniture for sun bathing. The lower part of the building has sand volleyball court, BBQ station, hammock and more. The ground floor building has exercise room. The facility has direct access to the beach. They also can provide two beach chairs and a table.

"While the location was great, the staff's attitude was poor. The front desk staff seemed bothered…read moreby our questions and lacked basic customer service. Afternoon shift front desk female staff she was very rude. I checked-in January 27th I suppose to check-out Feb 3rd but I checked-out Jany 29th. The interaction was so unprofessional that I checked out. While the room was clean, the service was disappointing. I approached the supervisor, regarding specific issue, and they were dismissive and rude, failing to address the problem. This unprofessional attitude significantly impacted our experience, and I expected better service for the price.". This place is mad weird. The front desk staff has zero customer service skills, zero professionalism, and clearly no accountability. A hotel can look nice, but if the people running it behave like this, it's not worth it. I would never stay here again and would not recommend it to anyone who expects basic professionalism or respect as a guest.

I paid for valet parking and upon arrival was told there were no parking spaces left at the hotel…read more How does that happen? Was told to park car at outside public parking for a fee. The front desk was quite rude. The room had a small toilet seat in a larger rim. Couldn't raise seat without getting my hand all over it. The bedsheet didn't fit and was rumpled. The breakfast is a joke. They literally ran out of spoons and almond and soy milk. Couldn't eat cereal. The pancakes were like cardboard. Use to be nice hotel. No longer.

We walked into this quaint little restaurant in the Grand Beach Hotel. We lived close and yelp told…read moreme that they needed reviews of the restaurant. Here we are, sitting right next to the beach. Comfortable and great color coordination. The sound of the waves and the ocean breeze were hypnotizing. We got waited on by Valeria, very attentive girl from Ukraine. Very knowledgeable about the menu and the foods. We opted for Ceasar salad and their cheeseburger, fantastic. With home made croutons, fresh Parmesan cheese , we also savored the cheese burger to the max . I high recommend this restaurant. Just make sure you accommodate for parking.

Dannie was an amazing server!!…read more This place is a hidden gem. The food is amazing!! The view is beautiful! Definitely recommend this place. Daniella was the manager on today and she was so sweet. She comped our valet so it's $10 instead of $20. She told us they are going to do more events for locals soon.