What an experience…read more After staying in South Beach we decided to stay here. After getting dropped off checking in was super easy. Sebastian was our guy. He sat us down were given drinks and explained everything to us. We ended up getting upgraded to the 19th floor. I love that they have someone push the elevators for you and each elevator is specific so you don't have to wait much. Our room was amazing, spacious, stocked with all the goodies/amenities, and comfortable. I love that it had a walk in closet with a mirror. The bathroom had a large tub, seperate rooms for toilet for privacy, and large shower. There were separate his and her vanities with sinks. I also appreciate the makeup mirror and dyson hair dryer. The room was huge and bed was super comfy. I love the electronic drape curtains and balcony. Balcony view was insane overlooking the pool and beach. I love that there was a table and two super large comfy lounge chairs out there. There were two pools which had one that was adult only and one that allowed children. We spent two days at the adult only pool which included towel service. It was relaxing and beautiful. They have comfy lounge chairs which overlooks the pool and or the beach area. Service was topnotch everywhere. We did use the rolls royce courtesy drive. We ate breakfast there one of the days and their brunch buffet was quite good. We also enjoyed their bar on one night that had a nice vibe to it. In the lobby you can find a gelato stand where you can even sample different gelatos. We also had butler service but we didn't really use it. I honestly had the best time at this St. Regis location. The spot isn't super big but it had everything. I cannot wait to be back.

This was my favorite hotel we have stayed at! Definitely a quiet luxury experience. It is not the…read moreSouth Beach party scene. If you like luxury with the best service you have experienced then stay here. The staff treated us like family and seriously have never had better service. Our room was beautiful and quiet. We had a Rolls Royce car that is owned by hotel drive us to amazing dinners and fancy shopping across the street!! Beach is beautiful. Our stay came with chairs and the staff on beach was super accommodating! We had breakfast included with our package. The Greek themed on site restaurant had the best breakfast buffet! Beautiful pools. One is a child friendly pool and one is adults only. The spa is very nice as well! We loved the complementary champagne sabering each day at 6pm. We came for my husbands birthday and we both loved it! So many amazing restaurants nearby. We especially loved the Surf Club and Carbonne both need reservations early. Loved our patio overlooking the ocean!

Hi everyone, I…read moremyself in Hospitality so for that reason, I wanted to share my experience during my recent travels. At the Ritz-Carlton hotel bar, I ordered a coffee and asked if they had any croissants . Tania!! The staff member informed me that croissants weren't on the menu. However, she offered to check the breakfast area across the hotel to see if any were left over after breakfast hours. I told her that either plain or chocolate croissants would be fine. She left to check and returned with a plain croissant. To my surprise, she also brought some butter and additional chocolate so I could make my own chocolate croissant. It's the little things that matter!

Came here for our first trip with our 7-month-old and this did not feel like a 5-star experience,…read moreespecially at $1,400+ per night. We did get upgraded from an ocean view room to a coastline view suite and appreciated being able to choose between the two at check-in. Even with the upgrade, the stay didn't live up to expectations. The biggest issue is that the property feels dated and poorly maintained. In our room alone there was peeling laminate in the bathroom, likely from the tub faucet spraying toward the window, a shower that never got hot enough, and on our last day the closet door handle literally fell off. Not what you expect at this price point. Service was inconsistent. We walked into our room at one point and found housekeeping sitting on the couch. Valet was also frustrating since the parking attendant couldn't clearly direct us to visitor parking, so we ended up paying for valet every day. The hair dryer was low quality with only one heat setting. I use a salon-quality dryer at home, but even compared to some 4-star hotels this felt like a downgrade. Small detail, but it adds up. Food was mediocre and overpriced. A $22 piña colada mocktail was basically a slushy. Nothing we had stood out in a good way. The pool area is smaller than expected and not particularly nice for a resort like this. We were expecting more, whether that meant a larger pool, a second pool, or something more elevated. The beach was the highlight. Chairs and umbrellas were included in the resort fee and the staff there were genuinely warm and attentive. There was also noticeable construction noise and sound from the nearby bridge, which took away from the overall experience. The blackout curtains didn't fully close, which made it harder to get good sleep with a baby, and the balcony furniture felt minimal. Overall, this felt like fake luxury. The branding is there, but the experience doesn't match. Not worth the price and we would not stay here again.

Nothing but nice things to say about this place! My husband…read moreand I traveled all the way from San Diego for a wedding and had many issues with our first hotel. We found Altair and the staff was more than accommodating and got us a room late at night. Everyone at the front desk was so friendly and helpful. The room was perfect and clean. We felt like our vacation actually started once we arrived at Altair. When we visit in the future this is where we will stay and recommend to friends! Thank you Altair staff! The Schmitts

The hotel charged me for one night that I did not stay, plus a cancellation fee. There were severe…read morerestrictions on basic amenities use, and the overall hotel conditions were poor. They refused to waive the cancellation fee and the one-night charge, even though I left shortly after check-in and did not stay overnight. There are many similar complaints from other guests over the last several years about misleading advertising, hidden restrictions, and lack of clear information before booking.

I have had the opportunity to stay in many nice hotels, including (locally) the Faena in South…read moreBeach. This is special. It's a modern hotel wrapped around a totally restored 1930's era private club (no longer private). I booked a (second to least expensive) city view room with my platinum Amex and received an upgrade to a bay view room. The Amex also gives you free breakfast and a resort credit. The room was really nice- spacious, excellent furnishings, huge bathroom, quiet and with an overall feel of refinement and luxury. The hospitality was outstanding. Was able to get a tour of the grounds and the spa by several really nice people who are true hospitality professionals. Ate dinner in their Lido restaurant which was truly elegant. My reservation was handled perfectly and I was able to adjust my time by text. Make no mistake- this is a really expensive hotel, but you get what you pay for here. We will be back.

I've stayed at many luxury properties in Miami, but the Four Seasons at The Surf Club is in a…read moreleague of its own. It manages to feel incredibly exclusive and serene while being just minutes away from Bal Harbour. The design is breathtaking--they've perfectly preserved the historic 1930s clubhouse while adding these stunning, glass-walled modern towers. Our room had floor-to-ceiling views of the Atlantic that were worth the price of admission alone. The service is classic Four Seasons: intuitive, professional, and warm. Whether we were at the adults-only pool or using the house car service, the staff made us feel like the only guests there. It's quiet, refined, and the ultimate escape from the typical South Beach chaos. 10/10.

Love the hotel with nice people , cute pool bar and a peaceful beach experience. The beach & pool…read moreambience is perfect for a true beach getaway. We loved the balcony with beach views. The vibe was amazing. We enjoyed walking to the upscale mall for food / fine dining. . Outside of the hotel, the area of the mall is very congested.

Loved staying here!! Beautiful hotel right on the beach. Everyone was super nice! Our first room,…read morewe couldn't get the AC working and the room was at 88 degrees. We asked for someone to come help us with it and they called back within 5 minutes and automatically upgraded us to a room with a balcony for free, they didn't even come up and look at the AC! The balcony was lovely! We had a view of the city of Miami and the parking lot but it was very relaxing. I sat outside every night. The menus for breakfast, lunch and dinner had many options but it was very expensive!! $60-$90 for breakfast for 3 people. I suggest going to Publix which is down the road and buying simple breakfast things and snacks for the beach. The only real complaint I have is that the toilet sucked at flushing in our room. I would definitely stay here again though. It was a really nice hotel and the staff couldn't be nicer!

Absolutely Loved this hotel It was beautiful and so open and…read morethe decor was gorgeous. There was a bar just down the main entrance and a wonderful restaurant we had breakfast. The room was a suite with 2 bathrooms and ocean and pool views. The 2 main pools.were on the first floor for the family section and had this beautiful garden. Out by the beach we had umbrellas and chairs and of course food and drink service. We went upstairs to the adult pool. The rooftop views alone were breath taking and there was a bar and whole seating and vibe area just to hang out. You go up some stairs and this is where all the adults come to relax and play. We had our own private shaded cabana. The service was immaculate and drinks and food were served quickly. We had a cheese pizza which was outstanding and an order of guacamole and chips..absolutely delicious and my favorite snack. I can go on and on about this hotel. So beautiful, clean, many restaurant options outside and just a pure relaxing and pleasureful hotel. Definite must stay again.

Based on one visit. For a hotel of this price, I expected more…read more Pluses (+) *Beach access on the Atlantic *Multiple pools and rooftop bar with view of Miami *Rooms:Private balconies, Larger in size, Comfortable pillows and bed and Double bathrooms with tiled showers, luxury feel. *Generally friendly staff Minuses (-) *Slow check in *Room not ready upon arrival (we were a few hours early but many in our group did not have rooms after the check in time). *Breakfast was not as smooth as expected, and a bit annoying to tell the room number for seemingly no reason as it has to be written on the receipt anyway. *Long elevator wait times *High prices for anything *Tip included and then blank for additional tip. I stayed as part of a corporate event and stayed four days and three nights. A large conference room and several smaller rooms were rented as part of the event. We ate breakfast there each day and ate dinner one night and lunch on two days as part of the event. The food was generally pretty good. The lunch and dinners were buffets, the breakfast was table order. Our breakfast was confusing with three people stopping by and we were asked our room number multiple times including when we arrived.....only to have to write it on the receipt. Complete with included tip and a blank for another tip if we chose. Elevators wait was long as there were only three. Pluses and minuses capture the stay pretty well. Look around for other hotels before booking and compare overall ratings vs cost.

Wanted to go ahead and share my experience with this hotel very nice. Mr. Kaan was very supportive…read morein my needs and made sure that I was comfortable with my room and because of being a disabled vet he went ahead and gave me 50% off of parking, which I thought was very sweet and thoughtful. I recommend this hotel.

I have too wait 15mins for a towel not good service…read more................................................................................. I can't believe this

This is a nice Bluegreen location, but the staff is slow at check in. They have a workout room,…read morelaundry room, snack area, game room. There is a pool and jacuzzi with plenty of area to lay out and catch some rays. There is an area in the back with hammocks, grills and volleyball. And past that area is a walking path and the ocean. Very nice area to stay and relax. City bus and trolleys are both available to move around town. Beautiful area for the perfect sun rise pictures.

This Bluegreen resort is located right off the ocean with a beautiful view…read more The facility is nice, clean with a guest laundry room, game room has pool tables and ping pong as well as a workout room. There is plenty of area for sitting and laying out by the pool and a hot tub. There are several grills, hammocks and volleyball. Past the resort there is a walking path and then the ocean where Bluegreen offers loungers and unbrellas for rent at $5 each. There is a trolley nearby for going into the city.

We stayed. 3/28-3/29 King Suite Sunset View. 2 adults , we arrived after a week long cruise out of…read moreMiami . We were pleasantly surprised w/ our room & its view . 2 bathrooms, living area & a king size bed that was very comfortable. Location was great , quick drive to the beach & tons of nearby dinning & shopping . We booked just one night as it was a stop on the next leg of our FL vacation. Had it not rained we would have easily stayed another day . Definitely considering coming back .

I paid for valet parking and upon arrival was told there were no parking spaces left at the hotel…read more How does that happen? Was told to park car at outside public parking for a fee. The front desk was quite rude. The room had a small toilet seat in a larger rim. Couldn't raise seat without getting my hand all over it. The bedsheet didn't fit and was rumpled. The breakfast is a joke. They literally ran out of spoons and almond and soy milk. Couldn't eat cereal. The pancakes were like cardboard. Use to be nice hotel. No longer.

Amazing restorant ! I give the First place for food and meal quality and delicious in all…read morerestorants I visited in Miami All food are made with top level cooking professionalism and experience I also stay in Surfside hotel few times and even I stay in other hotel I always prefer to get breakfast and dinner in La Plage restorant The all servants with friendly manner servicing each clients I very like Norma and she the best ! I ate Salmon and other meals - it are very Delicious

We walked into this quaint little restaurant in the Grand Beach Hotel. We lived close and yelp told…read moreme that they needed reviews of the restaurant. Here we are, sitting right next to the beach. Comfortable and great color coordination. The sound of the waves and the ocean breeze were hypnotizing. We got waited on by Valeria, very attentive girl from Ukraine. Very knowledgeable about the menu and the foods. We opted for Ceasar salad and their cheeseburger, fantastic. With home made croutons, fresh Parmesan cheese , we also savored the cheese burger to the max . I high recommend this restaurant. Just make sure you accommodate for parking.