I had three appointments with Dr. Baker and have not seen her yet - nor will I.
The first, I waited in the waiting room 45 minutes before I rescheduled. They'd had rogue fire alarms that day that put them behind. I understand. But you had my phone number to remind me of the appt., you also could have used it to call me and tell me you were running late.
The second, was the reschedule in which I'd be first that day. Unfortunately, that had to be rescheduled b/c she would not be in that afternoon. However, I would be scheduled second that day and not have a wait time.
The third and last appt., I again waited 20 minutes. When I asked about her schedule, there were 2 people ahead of me and they were waiting for a room. So, it's already 20 minutes, and it will be at least another 20 before she sees me, so again, almost an hour wait.
I asked the receptionist to explain to Dr. Baker, this is why she lost my business. If they cannot maintain their work calendar, or support their patients with a phone call, I have serious concerns about their ability to support me after surgery. read more
