Very poor customer service!!!!!! I bought a banana bavarian 3 layer cake last week but was unable to use it. I picked it up Thursday night as per their request. Time for it to set they said. But, as Friday night came and I took the cake out of the fridge.......oh no the box was all greasy. I opened it and the cake had broke apart. Therefore I had to buy a cake from Walmart(which was an awesome cake) to take to my sons party after I spent $40.00 on a cake I couldn't use. Long story short they are sorry but DO NOT CARE about their customers. They were not interested in my cake disaster and could care less about making it right!!! As I took the cake Sunday night to the trash it had fallen to the other side. Obvisously does not matter how long it sat! BACK TO CAKES WITH A PERSONAL TOUCH for me. They want my money......and CARE if I come back. read more