My fiance and I met with Jennifer from Bake my Day yesterday. After that meeting we are 100% certain we do not want to use her service. She cancelled our appointment last week and this week, tried to cancel about 20 minutes before the appointment ( we were already en route)
When we arrived there, she was very rude. We could tell she did not want to be there, and was irritated that Mary was telling her that she needed to be, or that we just did not want to move our appointment again. She also did not want to provide us with the quote, because the venue would be paying for the cake; not understanding, that any overage in the cost, would result in us paying the difference. Which necessitates my need for seeing that quote.
The cake was delicious and had we been treated better, there might have been a sale. But in the service industry, you can not trample your customers events because of your bad mood.
We will be meeting with other bakeries this week and next week to decide the vendor we would like to use to provide the cake. But after the show we got yesterday from Bake my Day, it will not be that one. I now understand why she has such GLOWERING reviews on Social Media, Wedding Wire and Google Forums. read more