Somehow my previous review is no longer visible, so I'm reposting it because I believe families…read moredeserve to know about our experience. Our family member lived in the memory care unit at Clearwater at Rancharrah for approximately one year. Initially, things seemed acceptable, but the quality of care declined significantly over time. We ultimately felt we had no choice but to remove him urgently. There appeared to be a serious staffing shortage, and the employees who were there seemed overwhelmed. Unfortunately, the residents were the ones who suffered. During multiple visits, we found our loved one still in bed late in the day because no one had helped him get up since the morning. On more than one occasion, he was calling out in pain and had not been checked on. Personal belongings also went missing multiple times, and when we raised these concerns with the executive director, the response was dismissive and unhelpful. What we witnessed went far beyond occasional mistakes or forgetfulness. We believe it reflected a pattern of neglect toward vulnerable residents who depend entirely on staff for their daily care and safety. The overwhelming sense of relief we felt after moving him out says everything about our experience. I strongly encourage families to carefully consider other options. If your loved one requires attentive, compassionate memory care, I would not recommend this facility based on what our family experienced. We hope this review helps others make an informed decision.

My experience with the folks and services at Clearwater at Rancharrah has been superior. We have…read morehad a loved one in the memory care unit for nearly a year and I have to say that I have been impressed with the compassion and level of care provided by the staff. I know in our case that the staff have treated our loved one with respect and kindness from day one. I try to thank them every time I visit and am continually impressed by their patience and cheerful attitude. I have had several opportunities to interact with the administrators and each interaction has been helpful and professional. In the course of the year they have implemented several programs that have enhanced the safety and care provided to the residents. Everyone from the front desk to the executive director has been cooperative, understanding and most responsive. The facility itself is beautiful, the food is excellent, and there are all kinds of activities for the residents and their families. I couldn't be more pleased with Clearwater at Rancharrah. Bruce S

Excellent facility, knowledgeable staff and the food is exceptional…read more I loved living here

Premier Residences of Reno staff is helpful, friendly and awesome! They go above and beyond for…read moretheir residents.

I moved my mom to South Meadows Residential Group Home in January and I've been very happy with the…read morekindness and genuine caring of the staff, not only to my mom but to our family. The home is spacious with a huge backyard and is very comfortable. Knowing that my mom is getting great, consistent care, is so comforting to me and the communication with the owner and caregivers has been excellent! I feel like I made a great choice and I'm very thankful! I would highly recommend this home to others.

I can't say enough about the quality of care and compassion my father is receiving from South…read moreMeadows Group Home. They provide delicious meals with special needs taken into consideration. The home is always clean and bright. My father is always clean, bathed, and dressed in clean clothes. The grounds are beautiful and enjoyed by the residents when weather allows. The owner, Nucharee Yokdang, is very knowledgeable about running an assisted living/group home, including being able to help with all the necessary paperwork for long term care reimbursement and hospice. She knows just what the elderly need from a care perspective and is always looking for ways to improve their quality of life. The Holiday parties and other activities they do are wonderful for residents and family members. The whole staff treat their residents with such love, care, and respect, you can tell they view them as part of their own extended family. The greatest compliment that I can give though is the fact that my father calls it HOME! I feel so blessed there is such a wonderful place with amazing people for my father to spend his last years. Patricia P. 12/9/2023

My mother was a resident here for the last few years and we just moved her out. She was in the…read moreassisted living portion of the building. The services, food and care are in decline and management chooses to not do anything about it. The staff is rude, the food is horrible and the care is of low quality. My mother had jewelry stolen, staff yell at her and inedible food supplied. I share this for those of you looking for a place, as I would not suggest placing your loved one here. I didn't realize how bad it was until she moved and she is so happy with a positive environment and good food. My mom is cognitive enough to know what was going on and the staff didn't want to deal with her complaints. It makes me wonder how badly residents are treated that don't know what is going on.

The Seasons did a phenomenal job caring for my Dad. The staff from the Director, China West, to…read moreall the care givers are extremely caring and kind. The food is really quite good, the facility is clean and bright. While it's been very difficult with COVID, the management used care and common sense to keep the families in contact, and the residents safe. Thank you for making my Dad's last year and a half as good as possible.

I am reviewing this facility based on my interviews with management in late 2023. I met with Carla…read moreLevingston in person and she was able to give me an approximate level of care cost in addition to the monthly fee. She was totally honest about the coming rate increases. She answered my questions completely. The rooms here are private rooms each with private bathrooms. There is room for larger beds if a couple wants to move in together or 2 twin beds and chairs and dresser etc. Each resident brings their own furniture, TV etc. This facility now offers one "house" with independent living. This facility is VERY DIFFERENT from other larger assisted living homes. It is more like a group of individual group homes. Each residence has a group of caregivers. NOTE: The 2nd person fee on price sheet is applied when a second person lives full time in the same room but does not need assisted living. What totally attracted me to Park Place was that they would allow me to sleep over without charge and pay $5 for a meal if I wanted. This was very attractive to me. I was ready to move my husband here because of that ability. The only reason I did not move him here was because it was 15-20 minutes away from my home and I found a small group home 1.4 miles away that also allows me to sleep over if I want. I highly recommend Park Place to anyone considering a care facility for a loved one. It's beautiful and the manager Carla is very helpful. If you find this review helpful PLEASE VOTE!

From the owner: Park Place is peacefully situated on 2.5 acres of beautifully-landscaped grounds overlooking the…read morecity of Reno, the Sierra Nevada, and adjacent to scenic Rancho San Rafael Park. Here, you or your loved one can relax and enjoy a quality of life you won't find anywhere else. And, even in such a lovely, quiet, and serene setting, Park Place is affordable.

We chose Atria at Summit Ridge for my mother in law. My wife and I researched a lot of places. We…read moreare very happy with the studio she has and the service is very good. The food is excellent and everyone really cares. The buildings are beautiful, they provide transportation, activities, house cleaning, laundry and bed changing and they care about the details. My mother in law is thriving and happy. I highly recommend Atria. Stacey and Natasha made the process easy also.

From the owner: Experience award-winning independent senior living and assisted living at Atria Summit Ridge in…read moreReno, Nevada. Discover daily chef-prepared meals and our all-inclusive amenities. Spacious senior apartments include a kitchenette, walk-in shower and cable TV. Engage Life® events provide daily opportunities to thrive physically, cognitively and socially. Unwind in our movie theater, game room with billiards table, library, and salon and barber shop. Plan a picnic in Idlewild Park or Summit Ridge Park. Explore historic downtown Reno with friends, and take a tour of the National Automobile Museum. Or, see exhibits at the Nevada Museum of Art. Dine at Washoe Public House, Los Gallos Taqueria or Archie's Giant Hamburgers. Schedule a tour today.

This facility is awesome. The staff is super friendly. Went in with my grandma so she can check out…read moresome options for assisted living. We felt very welcomed here. We will definitely return to further the process with this amazing community. Veronica was awesome through out the whole visit. Thanks again

I love this place, I have an uncle thats stays at this place, the staff is really friendly and they…read morehave 24 hour assistance, and my uncle us happy there they take care of alot vets here here and its a very affordable place, they are really on top as far as med care, and I've met there Residence service Director Veronica she is very knowledgable and friendly, highly recomend this place if you need it.

St. Anne's has been a life saver for my dear friend. When she came she could hardly walk and was in…read morea wheelchair. Her balance and speech were very poor but with the wonderful staff at St. Anne's,she is walking with the aid of her walker, speaking clearly and has some of her old spark back. I love the staff there. Thank You!

I am so grateful to Saint Anne's for all the expert and loving care they have given my mom. Because…read moreof the knowledgeable care, my mom's health has improved beyond my expectations. She entered St Anne's in a wheelchair but with daily therapy from Saint Anne's caregivers, she was using a walker within a week. The house is clean and cheerful. The home cooked meals are healthy and delicious. Because of the caregiver's watchful eye, two uti's were caught before a hospital stay was needed. I highly recommend St. Anne's and feel lucky to have found them!

very nice place to stay at the staff are super friendly and it makes you feel right at home …read more Nelly she Great me with a smile everyday

Update: My father has lived here about two and a half years and the Fountains deserves five stars…read more The staff treat dad very well, are so kind and compassionate. Dad is still very happy here and I feel so blessed to know that he is safe and well-cared for.

I cannot put into words how much I appreciate and recommend this home and the wonderful staff! The…read morestaff truly care about the residents, they go above on beyond to ensure they are treated kindly with dignity and respect. This is the best of everything a family could want for a loved one-a clean and comfortable home surrounded by nurturing individuals, great food, activities, friendly interactions and 24/7 access to an on-call nurse and physician. This is a rare gem when it comes to caring for your senior loved one!

I would highly recommend this homecare to anyone looking for a loving, clean, caring home away from…read morehome for their loved one. I was fortunate enough to have them recommended to me by my mom's Hospice nurse and social worker. The care takers truly love what they do and they do it with the upmost respectAlthough my mom passed away after only several months it was the best care she had received! It truly is an amazing place.