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    Burrow & Associates - Burrow & Associates

    Burrow & Associates

    (1 review)

    I am writing this review to warn others about my disappointing experience with Burrow & Associates,…read moreparticularly with a staff member named Angelique. It all started when I received a USPS notification that an "Urgent Time Sensitive" envelope from Burrow & Associates was on its way. Concerned, I called the office at 8:32 AM to inquire about the letter. A female staff member answered the phone, and I explained the situation. I asked if I could provide my name and address so that she could assist me in understanding what the letter was about, as I have no history of bankruptcy or any legal issues. Angelique responded by saying, "This is a firm with over 35 offices. You haven't even opened the letter to see what it is. I can't tell you what's in the envelope until you open it." I tried to clarify my request and reiterated that I was simply trying to understand the situation. Instead of listening, Angelique continued to be dismissive, so I politely asked if I could speak to someone more knowledgeable, perhaps the person in charge of Marketing. She responded in a condescending tone, stating, "I am in charge of Marketing and I am also the Office Manager. You can't speak to anyone else." At that point, I realized I wasn't going to get anywhere, so I ended the call. After some reflection, I decided to follow up and try again. When I called back, a kind, professional staff member answered and was able to assist me. However, when I was transferred to another person, I was greeted by the same attitude--Angelique again. This time, she answered with an unprofessional tone, saying only, "How may I help you?" without any courtesy such as thanking me for holding or acknowledging the wait. When I mentioned that I would be writing a review about my experience, Angelique's tone shifted, and she attempted to gaslight me, claiming that my earlier experience was not what I had described. Honestly, I cannot recommend Burrow & Associates based on this experience. While everyone can have bad days, the level of unprofessionalism and condescending attitude from a staff member in such an important position--especially as an office manager and marketing director--raises serious concerns. If this is how a potential client is treated, I can only imagine how the attorneys conduct themselves. For anyone considering this firm, I strongly advise looking elsewhere!!!

    From the owner: Welcome to Burrow & Associates, LLC, an Atlanta-area law firm with an office in Kennesaw that…read morehandles personal injury and consumer bankruptcy cases. Founded by attorney Darrell L. Burrow in 1996, Burrow & Associates in Kennesaw is one of the preeminent personal injury and bankruptcy law firms in Georgia. Whether you have come to us seeking the assistance of a personal injury lawyer or bankruptcy attorney, you will be treated with dignity by seasoned legal professionals who can be trusted to provide honest, reliable advice and compassionate representation.

    Bailey Law - personal_injury - Updated May 2026

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