I have a 20/20 Subaru Forester and the battery was completely dead on a Saturday morning. It would…read morenot hold a charge even after AAA road service came and charged it. I really needed my car running smoothly for Monday morning. I was not aware that Subaru batteries are quite difficult to take out and replace with a new battery. I received great service from the parts and sales manager, Mr. Timmy Hunt. Mr Hunt methodically extracted the failing battery and then replaced it with a brand new one from AutoZone. He was very professional and extremely patient in removing the cables and then replacing the new battery exactly where it should be and secured it in place. I sincerely appreciate the time and service on a late Saturday rainy afternoon and would definitely recommend AutoZone at this location by Mr. Hunt. JER

Everyone that works here has an attitude. You ask him if you have some because their website says…read moreit's in stock and they say no without even looking. Some serious detox needed. I recommend you go anywhere here every time you ask for help here they act like they're going way out of their way to do anything real bad service don't ever go here.

Competitively priced OEM parts for my BMW F10. Parts were always stocked. Shipped promptly. No…read moreissues. Would recommend to family and friends. Thank you.

Two words (three times): Customer service, customer service, customer service. Oh yeah, and you can…read moreadd great prices to that too. If you want old school human interaction and a quality customer experience, this is one of those places. They actually answer the phone! Peter could not have been more congenial, knowledgeable, and ready to assist. Do yourself a favor if you are in need of European diesel parts: buy them here.

I went in last night looking for oil for my car.. I didn't have a clue on what kind I needed OR…read moreeven how to put it in my car. The older gentleman, Joe, was so nice and offered to put the oil in for me! He was so nice and so helpful, thanks for helping me, Joe! You're a lifesaver!

There was an older gentleman who helped me and then the regional manager jumped in to help also to…read morefind me the correct bulb for my car and replace it for me! That was so kind of them and they went out of their way to help. Would recommend them anytime!!

Always able to find what I need at Advanced Auto! Staff is very helpful/customer oriented!read more

Denise was awesome. Super friendly and helped me select my purchase! Offered to save me money by…read moreshowing me the sale items, and even signed me up for $5 email coupon!

DO NOT GO HERE !! Look at the ratings they SUCK! do your self a favor and don't go here. It's start…read morewith management down to the people who work there. Just their culture and no work ethic.

I bought some products online and it was free same-day delivery. I received an email at 9 PM in the…read moreevening and I did place my order before the 4 PM cut off time. I received an email and a text message that it was going to be delivered at 11:52 PM. They cancel the order without calling me and the order was supposed to be delivered by DoorDash. No contact cancel the order and stuck it to me. I would not do business with this location or this company again. Now I have to chase them to get my money back.

Poor communication , never received email confirmation of my order. Never answers the phone.read more

I have encountered a lot in the automotive world, these people take the cake! Unprofessional and…read moreuseless! They had a set of motor mounts for 4 months. They only answer the phone 2 days a week and the people that do answers the phones can't even answer questions because they know nothing. The guy in charge wont return calls so you have to call excessively to get him on the phone. I got excuse after excuse as to why it was taking so long. I finally requested my mounts back and it took getting very upset to get them back, 3 weeks later. The people in the office are useless and the owner just doesn't care to communicate with customers. Just beware!

I was out driving this afternoon and I noticed that one of my windshield wiper blades was torn…read more I wanted to get a new set right away so I stopped into Bob's to buy a new set. For just $26 I was able to get new windshield blades for both of my windshield wipers and the person at the checkout area went ahead and installed them for me in less than a minute. I really appreciated the service of having the wiper blades put on for me. I looked around the store and it seemed very well kept and the merchandise was well organized. The sales staff was knowledgeable and very good with customer service. I would definitely return here for any of my automotive needs.

went in for a light bulb they where very friendly and they didn't make me feel like an idiot…read morebecause I know nothing about cars.

I've had good service here all three times I visited. The first was for a battery for my truck. The…read moreguy that rang me up also helped with the install. The second time I was just in and out for a trailer hitch sliding piece, ball and pin. Third visit was for a battery for a different vehicle. The staff member looked it up for me and helped with the decision. Easy visit.

7/10/25 at 5:45 PM. Absolutely the least knowledgeable and least helpful staff I have ever dealt…read morewith. I just cut the kid at the counter some slack because he is new and not trained properly but there is no excuse for his more knowledgeable coworker not to get up off his chair out back to come assist us. I come in to make a simple purchase of brake pads and rotors. The kid at the counter could not recommend anything. I had to look everything up on my phone. I then ask what the best rotors and pads are. He had no idea. I also had to ask about a special they had. He could not recommend anything or explain the special. His boss out back would not come out to assist. He wanted everything relayed to him. Needless to say I had no help and was not confident in the purchase so I had to walk out. The plan was to change my brakes tonight but due to the managers lack of caring to help a customer they will not be done. I would give them zero stars if I could.

The crew here is cool. It's close by so i usually grab parts for maintenance when I'm in a rush and…read moredoing it at home. Popped in for an online pickup. Brakes and rotor combo (promotional free set brake pads with purchase of a pair of rotors). Order was ready and check it was easy. Plenty of parking in the lot, right by Walmart mart, Quincy auto etc. Is a regular store for me. Staff is usually helpful, can borrow scanner, check battery health (mind you i wouldn't take that battery health scanner as fact) said my battery was good but it definitely wasn't. Car died after a day haha. Copped new gold standard.. if you go autozone or advanced, go with gold level. Don't bother with silver or bronze not worth it.

Hello just writing about a fantastic experience with the fellas at quincy store. Manager Ray was…read moreawesome in helping me with battery replacement. In fact the whole crew was courteous and very helpful. Ray really knows his stuff and autozone is fortunate to have him. Thanks again Ray! You rock. Customer service the way it should be. Me and my VW thank you.​

This place is tied for best mechanic I have ever been to. I have only been in for oil changes, a…read morenew battery and a serpentine belt. They got me fixed up real quick each time. I can't remember the guys name that works the front desk but he is always super nice, listens to everything I have to say and most importantly has a great attitude and is almost always smiling. When was the last time you saw a mechanic smile? Especially one who works on German cars.

Bert and Sunti are awesome gents! Known them for a long time and glad to see they have expanded…read more Knowledgeable and trust worthy guys who will take care of your vehicle to get you back on the road asap. They also can help you with the necessary preventative maintenance and oil changes, suspension and spark plugs you name it. Solid give them a call.