Badger Mutual Drop us after being a customer for 5 years for using their service. We have fixed the root cause of the issue, but that did not change their decision. This is how they treat their customers. read more

Absolute worst auto insurance I've ever encountered. My car slid on the ice on December 2nd. Ended up with $2100 worth of damage. It is now December 23rd and because of this horrible insurance I have yet to get my car back. Thankfully the dealership gave me a loaner car. The adjuster has been extremely rude. They have questioned every item on the repair list. Refusing to pay for the diagnostic test they needed to preform to evaluate the damage. Who knows the problems i would have had if I needed a rental car. As soon as this nitemare is over I'm switching everything to a different company. read more

This company started charging me 172.50 a month with no for warning. I have no tickets, I have no wrecks I multiple vehicles and there screwing me out of a ton of money. There completely incompetent and unprofessional. They said they mailed me the information, hey dumb asses. Do you think I would have waited for 3 months to call you. Please beware of this company. I've reported them to the BBB Also, they don't have a very good reputation with them either. Please stay away from this company if you want to survive financially. read more

if there was a zero rating, that's what they'd get. they absolutely refuse to repair/replace my roof after several adjusters said it was necessary after a storm. every other home on my street had repairs, but Badger was rude, unreasonable and wrong in denying coverage. stay away fro this company! I switched to AAA. read more

I would strongly suggest NOT to give your hard earned money to this company. They have terrible claims and customer service in my experience. And, I see we aren't the only ones that had to deal with Chelsea and her manger Lori, as there is another review from a month ago about how these two treat people and the questionable tactics they use. In our case, they didn't respond for weeks to phone calls and emails. After 4 weeks of this, they completely ignored a police report and citation given showing the fault of their insured so they could deny liability and refuse to pay for damages their insured caused. And when they shared this information it was in the most disrespectful, rude, condescending way. I can honestly say that I have never been treated as horribly by a company or employees as I have by Badger Mutual, Chelsea and Lori. read more

Their staff has always been friendly and the claim process is smooth. Can't ask for more from a company.

Terrible company! We had severe hail storm that caused a great deal of destruction to roofs in our area. All adjacent homes had their roofs replaced by their various insurance companies. They were same sized homes built by same builder in the same year, same roofs, same age of roofs. The older woman that Badger sent out as their appraiser had her mind made up before she looked at our roof that they were not going to pay. They refused our claim. If you want a fair insurance company, look elsewhere. read more

I have had Badger Mutual for 20 years and after my husband passed away and in 2020 I had medical issues and then Covid I got behind on my house payments so Badger sent someone out to look at the house. then I got a letter saying that I needed to paint the window trims, and replaced the roof because the shingles had a slight curl on some of the tips. They also wanted the chimney patched because the type of bricks they are they are like a slate brick small slivers come off every year. and the chimney was that way when we bought the house and they insured us for 20 year. I have been off work since February of this year for medical reason, and they are canceling my insurance policy, and I called them and explained my situation and they said the couldn't help me. I stuck by them but they would't stick by me. read more

They dropped my car insurance and didn't even have the decency to call me, email me or mail a letter or have my insurance guy call me. I went online to pay my bill and it said my policy was cancelled. What? I paid my bill last month so when exactly did they cancel me? How long have I been driving without insurance? Do I get my money back? WTF this is BS. Stay away. This is only one problem of many I have had with them. But seriously this is the thanks I get for being with them 11 years. read more

Our independent agent has informed us that these idiots are likely going to drop us from our auto insurance because we've had 3 accidents in the last 5 years. But the problem is, TWO OF THEM WERE NOT OUR FAULT! WE WERE REAR ENDED! So, please, tell me how these should count against us? We've been with them for YEARS and we have ONE accident IN OUR OWN DRIVEWAY that's our fault and they're going to drop us??? Really??? Why bother having insurance if this is how they treat you? I would NOT RECOMMEND THEM!!! read more

Here we are in the middle of the Covid-19 pandemic. How many auto insurance companies are giving rebates, refunds or reduction in premiums? I went online to make my payment and couldn't get it to go through. I called Badger Mutual for help. I pay by installment - I think 3 times per year. For the privilege of paying online (thereby making it easier for THEM - they don't have to deposit a check) they charge me $7 extra per payment. My attempt to pay wouldn't go through because they took off that "convenience" fee and I, not knowing that, was trying to actually pay the amount ON THE BILL. The woman I spoke to told me the $7 fee was taken off this time due to covid-19. Seven dollars. I checked Consumer Reports - other companies (not all major names) were refunding 20, 30, up to 40%, or sending a cash rebates or gift cards. Badger Mutual forgives the $7.00 fee that makes paying more convenient for THEM. I don't expect anything to happen. Just blowing off steam. I guess if I ever have an accident I shouldn't expect much. read more

Worst costumer service I have ever received. Completely disrespectful over the phone and I have never been spoken to like that.

I had a water leak and they covered all damages and had an adjuster to my house a couple days after I reported the leak. I would recommend this small company. read more

Gee. I've only had good dealings with this company including sideswiping a car in a parking lot and a( pretty minor I think)turning a hit/ getting hit....I was thinking about checking out adding my homeowners insurance. Sorry you guys have had so much trouble with them...who knows the future! read more

I had a bad accident with my garage and they covered to replace my things. But wouldn't allow me to pay my next payment and they kicked me off the insurance without even telling me because I did a claim on the garage so I've been going weeks without insurance not even knowing I didn't have any insurance. I don't understand why I was kicked off the insurance, Isn't that what insurance is for??? read more

On September 6, 2019 I was rear-ended by someone who has Badger Mutual as their auto insurance. I went to the emergency room right after the accident. Ever since I have had an issue with the insurance company. The man that has given me a lot of issues, his name is Dan McNeely. I was stopped right before an intersection when his client rear-ended me aggravating a preexisting conditon. I ended up having to go to the hospital. My hand and shoulder got injured in the impact. But the insurance adjustor Dan McNeely accused me of not being an 80 year old woman so I shouldn't have any injuries. They did pay for the car damage, but they seem to think that the car took most of the impact that I shouldn't have been hurt in that accident. His client hit me from the rear but they accused me of being on my cell phone. I wasn't on my cell phone and it doesn't matter because he hit me from behind. I have dashcam footage of the impact and his client coming up to my window appologizing and admitting his fault. I have had to have surgery on my arm/shoulder. They don't even want to pay any of my medical bills. read more

No, No, No, don't do it, move on. Roof claim with interior water damage - thank you Badger Mutual for making that a bigger and more costly nightmare than mother nature. Turns out they aren't the best or the least expensive. You can do much better. Don't say you weren't warned. read more

Since my last review, they have now tried to convince me to "repair the crumbling foundation of my porch or risk losing coverage. " My porch is made of CINDERBLOCK! It isn't crumbling by any stretch of the imagination! Badge mutual can suck my cat's posterior! read more