Scheduled a combination massage (30 min. body + 30 min. foot) for $70, and it was amazing…read more Unfortunately, I forgot to ask for my masseuse's name, but she was amazing. Great pressure throughout the massage. Will be coming back!

I love the place is always very clean. The staff is very hospitable and kind. You can almost always…read moreget in and out no problem. With my experience they're very good at pressure points and deep tissue massage. Highly recommend trying them out.

Great massage, I came in with a headache that I'd been dealing with for two days. She was able to…read moreeliminate my migraine symptoms by the end of the massage. I was truly grateful, I highly recommend her if you struggle with migraine related issues. Thank you so much!

I went in for a 90 minute deep tissue massage due to pain and headaches (I work at a computer all…read moreday). Deborah was absolutely amazing, checking in with me to make sure the pressure was good, and was very aware of when I tensed up and would ask me if I was ok. It's hard to find someone to do a good deep tissue massage but she was wonderful! I will definitely be back.

Dorion is amazing! He's helped with my recovery through two knee replacements and keeps the rest of…read moreme in working order. His prices are reasonable and service top notch. He takes the time to listen and focus on the areas I need. He has other add-on options like cupping, hot stones, and more.

I highly recommend Beck n Call Massage. I received a reply to my message on Yelp in a timely manner…read moreand was able to get an appointment the same day. Dorian was knowledgeable, kind and showed sincere caring in helping me to feel better. He spent extra time with me and concentrated on my stiff neck. I could barely move my head and now, 2 hours after my massage I feel so much better. After discussing my pain, he decided cupping and CBD oil would be good additions to my therapy and I'm happy to say it has made an improvement. Reasonable rates, calming interior and music. I'll be back!

Traveling for business and stopped in after a long day of driving. I didnt catch the girls name and…read morefrankly, it doesn't matter. she gave a great massage and then drained me dry with passion! I will be back!!

So I was driving through the Tri-Cities and was in desperate need of a massage…read more Tried this place and would come back for sure. The outside looks totally sketchy, but don't the best do?! They were very accommodating with such little notice and actually very good. If you are looking for a good deep tissue massage, go no future. Language barrier for sure. They spoke little to no English. Clean, yes. Quiet, yes, Relaxing, yes. Solid massage, YES. And also, to the people above who says it's not a $60 massage they are wrong. It's called a tip people, 60$ PLUS a tip...if you care to give one.

i have been to several places around here and Ana is the best. she has great communication and…read moredeeply cares about your experience. I have been around the world at some of the best massage therapists and I will go back to her every time. I paid way too much money for a massage on a cruise and it doesn't even compare to my experience with Ana.

Nobody does it better. Ana is intuitive and knowledgeable. She truly understands her craft and…read moregives you the best massage for you. Truly the best.

Unfortunately, I do not recommend this place. Made an appointment at 1 o'clock, arrived at 1…read moreo'clock, they asked me to wait five minutes I said sure. I laid on the cold table in the cold room until 1:15. I got dressed and left. The Massage Therapist followed me outside and offered me a discount which I declined.

Great massage every time! beautifully kind staff who always works with you for preferenceread more

Update 2022. Pros: +…read moreCorporate has improved the app the last 2 years. + They're are professional in person and over the phone. + Each therapist is given the flexibility to apply their own skills and strengths. No "cookie cutter". That's great. Cons: - Same service (good) but inflated membership pricing commiserate with the government produced inflation (so can't blame the small business) - Experience frequent cancellations from therapist call in no shows - Still enforcing proven ineffective and irrelevant masking and "fake safety" rules from state government. No problem following a law, but know the truth, don't be a lemming. Note: The cons are in alignment with what we are seeing and accepting through gov creep.

The customer service I just had was unlike any I've ever had before. I called earlier this week to…read moreschedule and appointment but no one answered so I left a message with my name and number and asked for a call back to get the situation sorted. I received no calls back until the day of service and it wasn't even about my appointment it was about booking a facial which I was booked for a massage. I asked the lady if I could transfer my credit to my friend who wanted my massage and I will pay the $10 charge for it. She said yes and asked for her name and I gave it to her. She said we were all good to go and so I hung up and then had to go back to work, and since I had back to back patients I wasn't able to be on my phone. When I was done I checked my phone and saw 2 missed calls from them and text from my friend saying they wouldn't see her. Obviously I was frustrated so I called massage envy and the lady on the phone said that since I cancelled my membership I was not allowed to transfer my credit to someone else. I told her no one told me about this and she said that is correct because the lady I spoke with earlier is new and didn't know the policies. I then asked if anything could be done about this since my friend drove all the way there and was then turned away and wasn't able to get her massage, and the spot probably wasn't filled so the masseuse didn't get paid... I was told very nastily that she tried to get ahold of me earlier today (after they realized their mistake and while I was tied up at work) and that she can't transfer the credits and there's nothing else she could do. I would think that offering to have my friend come back in and still get a massage at even a discounted price would've been a good remedy, so you don't leave the customer feeling like you don't care about them because "you can't transfer the credit". As a business, I do not appreciate how this was handled at all and the lady I spoke with was very rude and actually hung up on me after I thanked her for her time and tried to end the conversation gracefully after she gave me nothing and didn't even try to help me. I never leave bad reviews but this really shocked me and there needs to be some customer service training done here.

I've been going to Elements for just over a year and I've thought I've found the right masseuse a…read morecouple of times and then they are gone. I don't ask and they always find a replacement that seems to be better than the last. I don't know if the turnover is real bad here but they seem to find people who are amazing in the their skills. I workout 4-6 times a week and need as much help as possible recovering day to day. The place is always spotless, has a great fragrance about the whole place and the staff from the door to the table are always friendly and professional. Plus they laugh at my jokes like they really think I'm funny. I would and have recommended this place to friends and family but just won't share who works on my muscles. Not that I don't like the person,,,, I just don't want other people to take up all the appointment times and push my schedules out further.

Went here for a prenatal massage and it was amazing!! David M was professional and made sure I was…read morecomfortable and really focused on all the areas I needed relief ! Definitely will return & recommend seeing him for a massage if you are pregnant or not!