1. Back Street Performance

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Medina, OH

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Back Street Performance

5.0 (1 review)

Services - Back Street Performance

Auto electronics installation

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11 years ago

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D&S Automotive Collision & Restyling | Chardon - D&S Automotive - Northeast Ohio's Premier Body Shop

D&S Automotive Collision & Restyling | Chardon

(7 reviews)

D&S is my new shop for all things automotive. Came recommended from friends and family AND are a…read morepreferred shop of Nationwide, my insurance company. Naturally, I chose this shop to handle the repairs of a recent accident. My vehicle was severely damaged due to being rear ended. I was nervous due to the extent of the damage and that any shop could repair the car perfectly. If perfect exists, these guys can do it. My car looks FLAWLESS and runs like new. Inside and out, mechanically and electronically, it's perfect. I have a Subaru Legacy with all the bells and whistles such as collision avoidance, lane correction, etc. Cameras, glass and body were all damaged in the accident. The repairs were perfect, paint is flawlessly matched, interior cleaned immaculately. I couldn't be happier! They were extremely courteous plus kept me updated on the status of my vehicle throughout the repair process. I even got to see the vehicle during the repair process showing the quality of work being done. 10 stars across the board.

My issue isn't with repairs, as I did not have a chance for them, but estimate and evaluation. Last…read moreyear I unfortunately hit a deer with my 12-year-old car, causing a broken headlight, dented fender, and dent in the hood. (The deer ran off; hopefully it lived). D&S had the car around six days but evidently did not remove any parts. They marked it up and notified my insurance company that the entire front end would need replaced and repainted, more than doubling the estimate, and making the car a total loss. I do not understand why they did this, other than they appeared very busy with more lucrative repairs, but I am speculating. In any case, it put me in a bad spot, as my insurer wouldn't consider my getting another estimate, and other shops wouldn't accept a customer paying out of pocket. Around that time, a family member became very ill, so between hospital visits and assorted life things, I bought a new headlight, a used replacement fender, various clips, nuts and bolts, and repaired it myself (for under $500 with a fair amount of learning, but I still have the slightly dented hood). It passed the state inspection (with compliments, even). For a while I was concerned the car would come apart like the Bluesmobile, but it's been solid. And while I'm proud I managed it, my experience with D&S Chardon and the position they put me in added a few frustrations during a difficult time.

Back Street Performance - autocustomization - Updated October 2026

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