I didn't even know what a night doula was until I was probably a month or so away from giving…read morebirth. I was so incredibly grateful for Helping Hands and Sharon fitting us into their schedule. As a first time mom new to Toronto I had zero support. I was so grateful for Sharon's care of our daughter and guidance for me as a new mother. She showed me how to use my breast pump, ways to help feed a bottle, burping and baby wrapping methods. She made me feel at ease and helped me get some rest in those early nights. Something I didn't think I could do anything about. I highly highly recommend considering a night doula if it's in your budget. It gave us peace of mind and we would definitely hire again for another child.

We had a WONDERFUL virtual/in person experience with Kristi and Jabir. Due to the pandemic, when we…read morehired them we went for the virtual package pre and post natal. We had a really informative and helpful one on one zoom call about 1.5 months prior to my due date, but they were answering my questions in our group WhatsApp chat from the moment I signed up! They always responded so promptly, and put our minds at ease. I had a c-section scheduled, but went into labour two days before! So Kristi was able to help guide me through the symptoms and contractions and advise us when we should head to the hospital. After we came home, we utilized them a LOT for all our baby questions from sleep patterns, rashes, breastfeeding, anything! We upgraded to have our lactation specialist come into the home and help us - 100% worth it and we still refer back to what we learned with her. Kristi is well versed in breastfeeding techniques, so helped us keep up with things - and when our baby cried straight for two days, was able to advise us over a call that the baby might still be hungry and need top ups, and solved our crying baby! We used our last session for an in person visit with Kristi, so she could meet our baby (lower risk times) and still she helped us with gas issues/ideas to help baby, etc. I cannot recommend this service enough! I'm a first time Mom, and having them in my corner was the best thing I did for myself and my family. Do not hesitate to hire them - even virtually - because they really do go above and beyond and it's a wonderful experience.

Excellent music school with stellar teachers and management leadership that truly cares. Sharin…read moregoes above and beyond. Anyone complaining about having to pay for lessons frequently missed without notice needs to understand that teachers still need to be paid for the time reserved for you. Otherwise the system and their work is unsustainable. Policies are clearly outlined in the agreement.

I have nothing but bad experiences at this school in particular in my dealings with Sharon…read moreBurlacoff. I found her offensive stand offish lacking in interpersonal skills and customer service/business acumen. She expected payment on classes that our daughter did not attend due to illness and offered a small percentage of make up classes. When it came to extending any latitude given the excessive absenteeism, she made no exceptions and on several occasions, threatened to discontinue classes for our daughter if the account standing was not "current" She did this quite glibly as if they were working an assembly line not a music school who teaches kids. On several occasions I requested an account ledger to view how many classes we had actually paid for versus the classes we attended and Sharon agreed to divulge. It was not until several requests and weeks later that she refused to divulge, siting privacy issues with the account holder ( my daughter's mother ) even after I had been given the task of having to deal with the account because my x spouse no longer wanted to. If you want personal care with your child in a music school this is not the one.