Yesterday I went for day surgery at the Ambulatory Care Unit in Nanaimo Hospital. I found everyone…read morethat worked there to be very friendly and helpful. I encountered 8 staff members during my 3 hours in the hospital and they were all very professional and continued to ask if how I was doing and did their very best to make me feel comfortable and definitely in good hands. I was extremely impressed with the modern equipment and the immaculate care that was given to keep every spotless. Keep up the excellent work in our community. Many thanks to all of the care-workers!

I had a very good experience at this hospital. It is very new and clean and the staff was friendly…read moreand helpful. I got in to see the emergency physician quickly even though it was a long weekend and I was well taken care of.

So far so good, really happy with everything. After being robbed by a local dentist (PBQ Dental)…read morefor 5 years - always was charged at least 10% over what my benefits cover - this dental office never over charges. At PBQ, the dentist charged me when the filling he did had to be adjusted because he left it too high. Today, prompt, great service and was told "come in if you need the filling adjusted - no charge. And I walked out without having to pay anything - all covered by my insurance. Wish I had made the move years ago.

Up until today I found them to be an ok clinic, nothing special but got it done. I called today…read morewith a simple question and she refused to answer and demanded all my personal information and made me extremely uncomfortable and offended. I see telephone manners is an issue for them from other reviews...

Out of all the LifeLabs in Nanaimo this one is the best! The staff is courteous (unlike a few of…read morethem) understanding and polite. It is always my preference to visit this location as I feel that if I have questions I am being heard, not just poked and rushed out the door.

This clinic has gone above and beyond to help me in mine and my children's times of need. The last…read morefew years have been a roller coaster of medical issues which started from a bowel surgery but the care I have received from my GP and this clinic has been phenomenal. I wouldn't be alive today without the care from this team of doctors. I have gratitude for them everyday.

I used to be a patient but the new doctors don't take on the old clients…read more I have been well and don't use the MD much. However, the UBC MS clinic has been sending reports to this office for years... but no one told me that I was not a patient there any longer. Imagine my surprise when I was repeatedly told by the receptionist that " you are not a patient here and you better find yourself a GP, I learned this when I called needing a referral for a test booked at UBC hospital. If I am not a patient do they get paid to keep my records? Why would they keep accepting reports from a neurologist for a patient with a disease that was no longer their client. This inattention to detail concerns me and it should concern you too. Perhaps it is best that I am no longer under their care. Name with held for fear of discrimination for speaking the truth

Good people at this shop; a piece of equipment I bought malfunctioned and the warranty had expired…read moreeven though it had only been months since my purchase and they replaced it free of charge. Super nice and easy to deal with!

Staff are amazing to deal with constant pressures all day. I go on a regular basis and they are…read morealways professional and very helpful and courteous. I never have to wait too long for my appointmen.

whomever is in charge should be embarrassed and lose their jobs…read more my wife has to go often for bloodwork often and she always has to wait an hour at least. what's the point of making an appointment in that case?

Surprised to see a negative review to such a great place. I've been coming here off and on for…read moreyears and I've brought my husband, my mother, and my grandmother here. We love this little clinic! I have seen 2 other acupuncturists in Nanaimo and both made my pain worse. The first time I came to here I had nerve pain in my face from a car accident. After 2 treatments with Clayton I was 85%-90% better. He didn;t put any needles in my face, just in my hands and feet. My husband only had needles in his knees and hands for his shoulder and my mother always has them below her knees and elbows when her back hurts. Different points for all of us. I was told that he doesn't put needles where it hurts because it hurts to put needles there. It certainly made my face hurt more when the other women put them there so it's appreciated. I love the zero gravity chairs (some people do use them for camping), it's a lot more relaxing than a table especially if you have back pain. The cloth on the chair is always replaced for everyone and he always uses hand sanitizer, it's always clean and relaxing here. The last woman I saw charged me $140 for one acupuncture session, I can get 7 treatments here for that. So yes, save your money! This place is great, more than a wonderful guy.

This place is awful! When you walk in the building for your appt it's very quiet and seems like it…read moremight be ok, then you're led into a room where there is already 4 other people sitting in a circle in actual reclining camping chairs. The room is freezing and super hard to relax in with everyone else there. There is no seperation whatsoever. It was like an awful camping trip with no fire and a bunch of strangers. I was sat in one of the camping chairs and told to roll up my sleeves and pant legs. Needles were placed in my shin area and forearms as well as 1 in the top of my head, exact same spots as everyone else! There was absolutely no attention given to the actual location/reason for me coming for treatment even though I addressed it right in the beginning. He gives the exact same treatment to every person in the room no matter what and says "he likes to treat the issue indirectly". So indirectly that it's not at all. I was told I'd be checked on every 10 minutes and never got checked for the next 45. The guy across from me was snoring and then choking on his on phlegm and jolting awake to clear his throat. Not relaxing at all and quite disgusting to listen to!!! As the acupuncturist was moving between us placing and removing needles he never once used gloves or washed his hands, our blankets were passed to the next person and the towels on the back of the chair was not replaced. Very unhygienic. This is the worst place I've ever been to for any treatment. Save your money and time!!! There are some wonderful acupuncturists in town and this guy is not one of them.

I had the pleasure of meeting the support staff and the 'new' chiropractor today. I am VERY…read moreIMPRESSED WITH EVERYONE. It makes me feel wonderful to know that these people still exist and are making Nanaimo a place where where you can find such important values.

The people here are super nice, front desk staff are helpful and knowledgeable, and the environment…read moreis beautiful since they moved. If you're looking for physical adjustments, Reed Family Wellness is a good choice.