Best treatment facility in Tulare county. Staff is caring and professional, and the atmosphere is…read morecalm and welcoming. If you need help with addiction/alcoholism, call VRC!

This program is honestly amazing! The facility has a personal intimate setting that allows you to…read moreprocess with the most attentive compassionate staff. The quality of care that they offer to their clients gives a family feel to the environment. They maintain professionalism, detailed in the quality of care they provide and invested in the individuals that participate in their program. This program provides a safe space which makes you less afraid to be open and honest about your struggles. I would definitely recommend this program to anyone that I love and want to see have a beautiful success story.

Amazing help for women struggling with addiction staff is amazing and helped me more than words can…read moreexpress truly grateful for all their help

Incredible facility and incredible staff. I was particularly…read moreamazed by the social worker her name is Stephanie who was very kind and welcoming and supportive. Thank you!

The family had arranged from my brother-in-laws Barber of 20 years to come in and cut my…read morebrother-in-law's hair. When the barber arrived the nurse reassured us that anything that had been scheduled for the day had been rescheduled so my brother-in-law would not miss anything.

Came for a tour for my aunt a while back to choose a facility for her therapy needs.. Definitely…read morenever would bring my family here for any kind of care..

Great caring staff. I came during the day and saw some of the activities taking place. The resident…read moreauction looked so fun and they were all so happy. I also came around lunchtime and the food looked and smelled amazing. Thank you for being so courteous. Will refer to others!

I have been a patient of doctor hany nasr for years and I am extremely pleased with the quality of…read morecare doctor nasr provides, doctor nasr sincerely cares for his patients well being, doctor nasr sees patients timely, doctor nasr always demonstrates how to do things such as stretching at home to insure the best outcome, doctor nasr always explains everything clearly, doctor nasr takes time to understand his patients needs to ensure the best results, I recommend doctor nasr at this amazing facility to everyone thank you doctor hany nasr for improving the quality of my overall quality of life!!

My teenager was dealing with OCD/obsessive thoughts about an uncomfortable topic. Susan worked with…read morehim and helped him identify strategies and tools to work through the thoughts he was dealing with. My child felt she listened to him and was a partner in the process. With her support and guidance, my child was able to take control of the situation and move towards resolving his obsessive thoughts in a positive way. She gave him tools to use for the future, which we are grateful for.

I went through a really bad break up and had a lot of seriously bad thoughts Susan helped me so…read moremany times when I didn't think I was going to make it mentally I was just shot honestly don't know how she dealt with me sometimes she was compassionate and caring gave sound advice sometimes it wasn't what wanted to hear but it was what I needed when you deal with something like that and you mentally can't handle the pain your going through it helps to have someone on the outside that has experience at helping other people through those times I was lucky enough to have her there to help me

So now that I have made my concerns public, someone (Schlene Peet) from Kaweah Health Mental Health…read morereached out to me shortly thereafter. I spoke with Schlene on a Friday and emailed her a synopsis of my concerns and about our conversation a couple of days later. She asked that I send them to Michelle Quinonez, a director at the mental health hospital. I sent my email to Michelle every day for a week. No response. Michelle was supposed to forward my email to Schlene Peet, who is an interim director. After several days without a response, I was told Deborah Volosin would be very interested in our experience and she would definitely want to be aware. I sent the email to her twice - no response. I also copied Gary Herbst - no response. My family member said they would rather die at home than to ever go back to this facility. I cannot verbalize how heartbreaking this is. You need me to email you my contact information? Schlene and Michelle have that information. YOU can reach out to me. You mention someone reaching out to me promptly? That has never been the case so I am not sure why you are saying that. Is my family member better, as Schlene asked? NO! My family member is WORSE!!!!!

Quality care by the medical staff. Nurses are top notch and answer questions. My dad recieved…read moreexcellent care in the month he was here for end of life leukemia. ICU, ICCU and general patient areas were all visited. Alsi a shout out for Ambrosia Cafe, Starbucks affiliate. Quality food at a reasonable price. Paninnis are great!

1 STAR - A PATTERN OF INTIMIDATION, DISMISSAL, AND FAILURE OF BASIC CARE…read more I waited a long time before writing this review because I wanted to be fair and accurate. Unfortunately, after multiple emergency room visits, I feel an obligation to document what I experienced so other patients -- and leadership -- understand what is happening here. This was not one bad interaction or an overwhelmed shift. It was a pattern of deeply inconsistent care, ranging from truly exceptional compassion to behavior that was dismissive, intimidating, and completely inappropriate in a healthcare setting. THE STAFF WHO DID IT RIGHT It is important to acknowledge the individuals who genuinely embodied what emergency care should be: * Katie, RN -- Calm, compassionate, grounding, and professional during a severe panic attack. * Stephanie, BSN & Douglas, LVN -- Absolute angels. Consistently kind, attentive, patient, and humane across visits. * Matthew, PA-C -- Took the time to listen without judgment and treated me with respect. * Initial Security Team -- Treated me with dignity and kindness, helped me safely off the floor during a panic attack. * Alexandra Rogers, Phlebotomist -- The best blood draw experience I've ever had. Gentle, skilled, and compassionate. * Amber C., Patient Access Specialist -- Warm, welcoming, and grounding. * Third ER Visit Physician (MD) -- Truly exceptional bedside manner, professionalism, and advocacy. I am genuinely honored to have received her care. These individuals are the only reason this review is not zero stars. THE DISTURBING PART During my first ER visit, I witnessed a young boy experiencing crushing chest pain that went unaddressed for an alarming amount of time. His mother explained he had fallen while playing sports and the pain had worsened to the point they came to the ER. Watching a child in obvious distress without timely escalation was deeply upsetting. When I attempted to document events using voice-to-text, the response from staff escalated instead of de-escalated. * Anna, RN spoke to me rudely, told me to "sit down," and warned me not to record. * The interaction became confrontational rather than therapeutic. SECURITY USED AS INTIMIDATION Instead of calming the situation, Evan L., Security, was called. He told me I needed to "be respectful" or I would be forcibly signed out AMA without receiving care. His tone and presence felt punitive and coercive. Being threatened with loss of medical care while already in a medical crisis was frightening and inappropriate. Hospital security should exist to protect patients -- not intimidate them or threaten removal of care. A MOMENT THAT SHOULD NEVER HAVE BEEN NECESSARY Later, as I was returning from my own EKG -- which was significantly worsened due to the stress of the earlier nurse and security interaction -- I saw that the boy with crushing chest pain was finally called for an X-ray. His mother and I shared a brief moment of relief that his pain was finally being taken seriously. It should not have taken that long. DENIAL OF BASIC HUMAN NEEDS During a severe panic attack, I repeatedly asked multiple staff members for water. No one brought me any. I only received water because a friend brought it from outside the hospital. Denying water to a patient in acute distress is unacceptable. ADDITIONAL UNPROFESSIONAL CONDUCT * Clarissa, ED Tech treated me disrespectfully and refused to tell me my weight after I requested it. * Alyssa, LVN rushed my discharge, provided no education, and failed to ensure prescriptions were sent. The pharmacy later confirmed they received nothing, including essential asthma medication. * Andy, PA-C appeared distracted, failed to provide water, refused to identify himself during a follow-up call, and hung up without resolving a medication issue. These failures delayed care and caused unnecessary stress. FINAL THOUGHTS This emergency department has outstanding individuals, but also serious systemic and cultural problems that cannot be ignored. No patient should ever: * Be intimidated by staff or security * Be threatened with removal of care * Be denied water during a panic attack * Be rushed out without education * Leave without essential medications I sincerely hope leadership and patient safety teams take this review seriously. Patients deserve safety, dignity, and compassion, especially in moments of crisis. 1 star

A full-service clinic with pleasant knowledgeable staff that will help you get through a very…read moredifficult time and improve your life