Still my favorite place for a massage in Big Bear. This is our third visit in three years, and…read moreevery time it has been wonderful. Today, my friend had a 90 minute massage with Kristee and I had a 90 minute massage with Angie. They both were incredibly good. The best massage I've had in a long time. Plus, they are both so nice. The 90 minute massage included a hot stone massage and aromatherapy. It was $155. Totally recommend, and we will be back on our next visit to Big Bear!

Read to the end-Important lesson! Very nice massage and…read morefacial for both my daughter and myself. We received a 2-hour treatment which was perfectly fine. More expensive than I've ever paid even on a cruise ship, but I get it-it's a resort town. Everything went great until it didn't. Be aware that in the end, they charge a hefty credit card fee, as each therapist is an independent contractor. We didn't know this. With their already high prices (conveniently including their own chosen amount tip already included for themselves) the credit card fee can be well over $20. Then I'm also paying a credit card fee on the top? Nah. Since I'm not really into paying unnecessary fees, I was then told that one technician takes only Venmo or Zelle. And the other ONLY Zelle. This complicated things as we don't typically use those payment apps (we do use Apple Cash, but neither accepted those. And of course we weren't carrying around $700 in cash. (I could have brought cash, had I known). So then the uncomfortable awkwardness came. Yeah I could have just paid the fee and been done but I was aggravated that this was not disclosed anywhere on their website. Not that they were independent contractors nor the % fee for credit cards nor the limited payment apps. We double checked while there and couldn't find anything on their site. Additionally when I made the reservation I was prepared to prepay and offered but the receptionist stated that we would pay at the time of service, which is most frustrating because she didn't mention why or anything about additional fees or limited payment options. So, all the stress that was just removed IMMEDIATELY came back. It was embarrassing also because a large party came in and crowded the small waiting area and some other older technician came over and demanded we pay NOW so they could begin with their new clients. I thought she was "the boss" but no, just asserting power. Because of that I'm tempted to even lower another star rating, which I did just because of that. Our therapists were nice about it, but looked worried, which they needed not be. We are good people. We worked it out with making a phone call and having the 2 payments sent. But I thought people should know this before they go: The techs are independent contractors. They each add on their own tip (as stated on their website) but how much that is-you don't know Some techs only take certain types of payment And one older tech was not compassionate about the situation and pretty much humiliated us for not wanting us to pay extravagant needless credit card fees. We will try a different place next time. But at least others will know if they read this.

I am a VA patient, and have been having pretty intense back, and ankle pain. I was referred to…read moreSoothing Canna Massage by the VA's community care team. I was contacted by Selia. I have worked with her on about 4 sessions now, and I am impressed with how I am feeling overall. She has been amazing in helping with my pain. The massage she provides is one of the better massages i've ever received. She has amazingly strong hands, The space where we do the massage is quiet and relaxing. It has really changed my perception of massage. Selia has a host of holistic care options she provides. She has used a light radiating machine in tandem with ankle pain. The machine really seemed to assist with my pain, and I was able to move much more freely after working with her. Selia is professional, very dedicated to her work, and I would recommend her to my friends, and family. I would also recommend her to local veterans in the area. I love the service she provides. She is a gift to the mountain communities, and Big Bear area. Check her out, you won't be disappointed.

Hi guys! This is a long-waited review--almost a year later. She is truly the best. I went to Big…read moreBear for my birthday getaway, rented a cabin, and my friends and now-fiancé surprised me with this experience. When I say we were taken care of, we were really taken care of. She even threw in some extras, which meant a lot. I booked a package that included champagne, glasses, and chocolate-covered strawberries--it was very cute and intimate. I also had hot rocks, which were great. There was one service we were really looking forward to that we didn't receive (not sure if it was forgotten), but her customer service was so amazing that it honestly didn't even feel right to complain. I also did cupping. I suffer from severe lower back issues (L4-L5) and was very nervous because of past experiences, but although I was sore, it ended up being one of the best cupping experiences I've had. I've gone back regularly since, referred a few friends, and will definitely be returning again in 2026. Lastly, I added a sound bath. My fiancé was very skeptical, but after that experience, we now attend sound bath groups together and truly enjoy them. It was such a healing and peaceful experience. You really can't find good people and service like this anymore--please come here. The only downside is that the space is small, so if you come with a group, some people may need to wait in the car. The good part is there are nearby spots like a bar, pizza place, arcade, and bowling to pass the time.

Best massage on the mountain and off. Seriously haven't had a better massage therapist!!!!read more

She is a wonderful responsive massage therapist! I would definitely recommend her to anyone. If…read moreyou're looking for a massage in Big Bear Lake, go with wonderfully made massage! I've booked them numerous times for birthday gifts and they've always come through and done a wonderful job.

Chada is amazing. She did a great job on my neck and shoulders- which I have very high standards…read morefor when getting massage with a new therapist. Will definitely be coming back as a regular! Also best prices I've ever seen on the mountain. No comparison to other spas (coming from a local who has tried just about every spot)

We had an amazing time at Hideaway. A true 5-star experience. Chada was incredibly accommodating,…read moreand knowledgeable... she also worked to fit three of us in for massages/facial within an hour of us calling. We left so relaxed and put this on our list as a "must do" when we return to the mountain again.

The Massage was spot on for relaxing. She had a hot stones and warm cloth very relaxing…read moreatmosphere.. I had a mimosa awaiting for me before I started in a bottle of water when we finished.. I feel very relaxed. Dawn was awsome and got rid of the knots in my back. I will definitely be back!!

My fiancée got us some wonderful massages and I got a facial. The service was stellar from start to…read morefinish. We had complementary mimosas before our massages as well! The deep massages with CBD were amazing and the facial left me with the softest skin! The crazy knots on my shoulder were mad they got popped that's for sure! Great experience overall & will def try to come back on our next vacation!

One of the most amazing massages I have experienced!…read more I was extremely pleased with the outcome of my massage. It is not easy to find someone both professional and skilled and mobile! This gentleman really understood my needs. Definitely will book again

Unfortunately I did not receive any services from this establishment. I had scheduled a 90 minute…read moredeep tissue massage which they quoted me at $199. On the day of the appointment I received a call that the therapist would be 15 minutes late and there would be an additional $25 charge for deep tissue as that is different from firm pressure. This was a bait and switch scam. I'm disappointed because I set aside the afternoon and also turned down other appointments at local massage businesses.

What an amazing way to spend an afternoon! I came up to Big Bear for some R & R and decided this…read moremorning I needed some pampering. I called Elevations Day Spa and spoke to Madison who was great and scheduled me for 3 services (and lunch). They have a 3 services combo which I selected for $235.00. Definitely worth every penny! Kelly did my facial and my skin was vibrant and so soft. She explained what she was doing and the products she used. It was obvious to me she is well trained and a true professional who loves what she does. Rita did the most incredible detox body wrap. She used a body brush to remove the dead skin cells, applied the herbs and wrapped me up. While I was wrapped she did an magnificent neck and foot massage. She had me feeling so relaxed and at peace afterwards. Lunch was next with a yummy BLT sandwich (or whatever sandwich you choose) and tea. Linda was super nice and did a top notch pedicure. She was friendly, very knowledgeable and did my pedicure like the pro that she is. Thank you ladies! I'll definitely be back on my next visit to Big Bear.

I am grateful that Karina was able to fit me in last minute for a pedicure on a Sunday morning. My…read moreregular place in Los Angeles closed and I've had a hard time finding a good spot. I thought to myself, "Why don't I just go to Elevations when I'm in Big Bear?" Thank goodness I did! Karina did a wonderful job and from now on, I'm scheduling my nail appointments for the weekends I'm up the hill!

I am very happy with my massage experience! Margo is warm, professional, and truly attentive. She…read moretook the time to identify my problem areas and worked on them thoroughly. She also performed craniosacral therapy, which helped relieve tension and headaches. What I appreciated most was that she didn't just treat the symptoms, she also gave me practical advice on how to release tension at home and strengthen my back to prevent future issues. I left feeling lighter, more relaxed, and in a great mood. I highly recommend Margo to anyone looking for a skilled and caring therapist!

Margo came to our cabin and gave my mom and me a massage. She was absolutely fabulous! My mom is…read moregoing through chemo and she was very gentle and nurturing with her. I have lower back issues and not only did she help realign my hips, but also gave me tips on how to sit properly and avoid future lower back issues (who knew crossing my legs when I sit, was causing the problem!). I feel completely relaxed and nothing hurts. It's been a while that I hadn't felt tightness in my back. Thank you, Margo!

Linda is the best. my back had been killing me for months. one hour with Linda and it's way way…read morebetter. deep tissue, stretching and pain and all worth it. thanks Linda

Painful horrible experience. The dude was also sick and coughed and ran his nose. I wouldn't even…read morecall it a massage. Just elbowing your back and neck. I left