Frigidaire contacted Mike's when my new Frigidaire refrigerator had a minor manufacturing defect…read morewith the top freezer drawer not closing correctly, Mike's service contacted me immediately and were very good with immediate response to my problem. When the new parts came in Mike himself came to do a full review of all functions and gave me some tips on how to better arrange the fridge contents, (seems old dogs can learn new tricks), I was very impressed with all aspects of the service, they handle all appliances, even my stackable washer/dryer, will definitely call for any appliance service in the future.

Dan walked me through some troubleshooting steps for my LG refrigerator ice maker. Some of these…read moresteps were not listed in LG's trouble shooting guide. The next morning, I had ice. Dan took the time, contacted LG and even ordered a part just in case. It cost me $0 dollars. I highly recommend Dan's Appliance Repair!!

I called Dan to repair my oven and micro wave. I gave him th brand, model and serial number. his…read moreservice person came out with part for both oven and micro wave ( wrong parts) Mark charged me $141.25 for a service call. said he would be back with the right parts and would not charge me again. l called Dan 2 weeks later as to my parts. he now said he does not service my brand of oven. He said he was waiting for micro wave parts. Again I called Dan after another 2 weeks. He told me he will not be able to get parts for my micro wave. I did my research and TA appliances has the exact same make and model presently for sale in Branford. I must assume that parts are still available.I asked to get a refund of my service call as Dan was not going to fix my appliances before he sent someone out. I have not received a refund. I would not recommend this person to do any appliance repair. have been cheated of $141.25 and no repair.

Contacted them regarding our 'fridge not working. Came the next afternoon on time. Diagnosed the…read moreproblem quickly. We needed a new mother board. It being late Friday they could not get it untill Monday. On Monday morning we were told the part had arrived and it would be installed in the afternoon. Again on time. The guy doing the repair "Taj" was very polite and friendly. He explained every thing to us very clearly. We highly recommend this company. The Websters.

WSA Appliances acquires appliances from metal scrapers, puts in minimal effort to clean them, and…read morepropheses that you will receive an appliance that "is two years old, no dents, no scratches." I was not given a receipt for purchase. $850. While in my house, the 16 year old nephew took 2 phone calls promising the callers appliances that were "2 years old, no dents, no scratches." When I unwrapped my double oven it clearly had huge dents on both sides that were also rusted--the kind of dents resulting from being bounced down a road. The top of the control console had a large area where the finish was gone. the top right corner of the console was severely scratched it's entire width. The interior of the doors was so dirty there was no way this oven was less than 10 years old, and that is after they said they had cleaned it. The owner gave me advice on how to clean it with vinegar and baking soda. Why didn't they use this? I contacted them and within 5 days I even texted them with photos. He agreed to trade it for another double oven when he had one (in a text). I was never contacted. I sent text reminders checking in if there was a suitable trade over months. He said there was not yet. I have been using my basement kitchen since I had removed the upstairs kitchen the day after I moved to this house. I now need a stove and oven because I rented the basement. The first day I used this appliance to heat soup on a burner, I later noticed a intermittent clicking sound. I realized the burner would not shut off. I removed the knob and tried to find a position for the control that would turn it off, the display showed "Low" still. There was no position that would turn the burner off. I had to completely unplug the stove. I texted with pictures. When I went in to at least choose a single oven the employee said that person no longer was employed with the company. Later in the conversation, he let it slip that that person had warned him to look out for me because I might come in. This company will not cooperate and I even warned them I had met with my lawyer and was about to give a $3500.00 retainer. I reminded them and sent them relevant and dated screenshots of texts showing the agreement to trade and me following up regularly and being put off to wait longer by the owner. They still won't return the money or a trade. I'm moving forward with my lawyer.

Very impressed with their knowledge. They know the industry. I saw an online post and decided to…read morejust drive the hour to go see them. there was the one I was interested in, just as shown. If I'd gone to them first they could have fixed my old unit because they understood it perfectly. They were also able to help me with my stove. I love these guys. straight shooters.

Don't buy anything from this seedy operation EVER. No refunds period, even if the appliance doesn't…read morework, or is unrepairable. Owner is dishonest, unprofessional, unaccountable, and is a seasoned Scam Artist. We have never experienced anything like this before. Something shady going on here.

I went in to buy a refrigerator to replace a broken one at a rental unit at approximately 4:00pm…read more They managed to deliver it by 6:00 pm THE SAME DAY!! WOW! Great prices and great service.