I've been going to the Clifton Moor branch of B&Q for many years, primarily because it is conveniently close and stocks most of my DIY needs. More recently it has become increasingly obvious that the company's focus on customer service via genuinely helpful staff has really started to make a difference. I don't write many reviews, but this is a SHOUT for LAURA who simply could not have done more for us in helping us to buy a hand-basin, vanity unit & relevant plumbing - even considering giving our too-large-for-our-car unit a lift home (30 mile round trip) until I found another solution. Laura - thank you, and I hope you enjoyed your child-free Sunday!! read more