This is the second time John Finkeldey has saved us on a weekend. Our septic line was blocked and…read moreeven on a Sunday afternoon he came over and took care of the issue. A super pleasant guy and a life saver!

DONT DO BUSINESS WITH THIS COMPANY!!! We are a low income…read morefamily trying to survive in this very hard and complicated times, we put our house on the market because we need to downsize due to our financial situation. Unfortunately we lost the only opportunity to move forward with the selling of our house because he was hired by the buyer to do an inspection of the septic, his report was that the septic was not working and that we need a new septic tank and new litchfields, so we called him just to get an idea of what was wrong and he mentioned that, that particular day he didn't bring the tool to dig into the tank so he started doing it by hand but it was to fuc%#* hot (his own words he was also drunk) so he stopped because only seeing it from the outside he new that they were bad so there was no point to continue digging it. (How unprofessional) he also didn't empty the tank so I don't know how he was able to do an inspection report without proper information. The only thing we had was a report by hand writing saying we need a whole new septic system. We were stuck at that moment because we were not able to do our own inspection because if we emptied the tank and another buyer wants to the their own inspection we have to wait a month and paid 2 times to empty the tank. Fortunately we had another offer and they did their inspection with a different company, the septic is working wonderfully, they recommended moving from one location to another because the tank is partially under an addition of the house. So after getting a second opinion we all came to the idea that this guys knows nothing about septic, he didn't even go inside , he didn't even know the size of the tank. The only thing he wants is rip your pockets making you go through a very expensive repair that he does (how convenient for him) please be aware, don't hire someone for an inspection that also repair and install, they will put things to benefit them on a way that the only options you have is hire them to do the job. Please beware

Business is closed. They are referring out to other places. They had.been highly trained and…read morereliable.

As a life-long city boy, septic systems were a new experience for me. A friend recommended Lussier…read more& Sons and I tried them. The person scheduling was friendly, accommodating, and pleasant to work with. The crew who came we're on time, clean, efficient, and answered all my questions. I am better informed and know how to use our system effectively so it lasts!

DO NOT USE THIS COMPANY. HE came to my home gave me a quote asked for half the money up front (…read moregave him no problem) Started the job a few weeks later but not without a few delays (excuses) When he finally started he ran into a issue digging ran into rock stopped the job immediately. Then told me It would cost me more money so he could bring in equipment to do the job. It clearly states in his contract that he would supply the equipment labor and materials to do the job. Now it's bin the hands of the lawyer and still hasn't bin resolved over 3 years .DO NOT USE THIS COMPANY I WILL GLADLY SHOW ANYONE THE CONTRACT.

David and his crew are consummate professionals. I recently witnessed them hooking up a New Haven…read morerestaurant to city sewer service and their work was efficient, professional, and very fast. David's background as an Engineer no doubt paid off in their ability to get this job done. I strongly recommend them for site work, sewer or septic repair and construction as well as septic tank pump-outs, inspections, and cleanings.

Had a great experience with Alex at drainworks. He was very informative and knowledgeable and…read moreanswered all our questions in a very friendly and professional manner.

They replaced this short section of plastic pipe for $1150. I asked the tech in shock what they…read morecharge per hour. $700 was his answer. It was leaking so I had them do it since they were already at my house. So if you don't mind paying more than you'd pay your Dr or Lawyer then have at it.

This company damaged my property while working on my neighbor's. They refused to fix the damage…read more Very condescending stating that it's standard for this to happen and they are not responsible for damage done. Unsafe truck operation and very little respect for the communities they operate in.

This may be the first review I have ever written and that is because A&W is unlike any company I…read morehave ever dealt with. My husband and I just moved to Madison, and the home we bought needed a completely new septic system. Between the town's lack of oversight and the engineers half witted plans, we were in a tough spot. Andrew, Mark, Cory and their crew handled the disarray with such poise and precision - it was truly astounding. They coordinated with the town, engineers and us to rearrange the project and executed it flawlessly. They went above and beyond in every aspect imaginable to ensure the job got done the right way and in time. Their work ethic was remarkable; Truly unparalleled. They left our property looking better than they found it. They worked long, hard, cold days with smiles on their faces. They are a family owned business who genuinely cares about their work and their customers. If anyone is looking for a company who is honest, trustworthy and masters of their craft -A&W is it. Look no further. I cannot recommend them enough.

Fast response, great service. Andy was very helpful, explained the nature of the problem with…read moreseptic tank and plumbing system, and charged reasonably for his services. Highly recommended.

Called thinking we needed a ton of work. A.J. Came by within an hour and accessed everything. He…read moreexplained everything and helped us realize we did not. He is respectful, professional and honest. Thank you A..J.