I have been tryung to call ringing ad esrly as 7:59 in yhe morning and the line vets disconnected…read moreadvising the lines are busy and unable yo take my call. You kidding me???? I need to speak to someone regarding my passport and my daughter's. So you guys need yo get your dam lines sorted and have someone call me. This is unprofessional especially when i have been trying to call for days same time and i continue to get the same message. This is so frustrating and disgusting for an organization like this to shut the lines on customers. Surely u can put more staff on to meet ur customers needs. This is urgent.

I thought I'd help out a couple of people that need to pick up their passports after going through…read moreso much to get all those fiddly passport application forms perfect (I went through about five myself). If you're in no rush to get your passport (at least two - four weeks from the time you launch your application), then you'll need to pick it up from this place. It isn't hard to find - it's on Lee street near Central station. Don't forget to bring some ID! Take any train to central and choose the eastern George street/Railway Square exit and go through the long tunnel. On your exit, head left past the German bakery and up the stairs. The building at the end of the footpath is the one you want, with the big 26 on the top. Head up on to level 7, wait in queue (if there is any), flash some ID, and off you go. Easy!

I had an issue with my long time employer and unfortunately I had to hire good employment lawyers…read moreand it was all over in 2 days so I'm very happy with the result, couldn't recommend it more, thanks.

We paid Mr McArdle over $9,000 to recover unpaid commissions under a written employment contract…read more He is meant to be an accredited specialist in Employment Law. The result: absolutely nothing. He advised us to pursue an unfair dismissal claim at the Fair Work Commission. The opposing party's own lawyers pointed out in writing that the Fair Work Commission "does not have jurisdiction" over commission claims and called the proceedings "fundamentally misguided." Even Mr McArdle's own colleague - a Special Counsel at the same firm - emailed us strongly recommending that we "discontinue the unfair dismissal claim as soon as possible." Mr McArdle ignored his own colleague's advice, ignored our requests to stop, and pushed through 5 conciliation conferences over several months. The other side offered zero every single time. He then told us we would need to pay another $15,000 to continue. At our initial consultation, he had assured us the matter would be resolved quickly. When we questioned his strategy, he rarely responded to our emails. When he did respond, he blamed us for not having "definite proof" of commission - yet in his own email to the opposing lawyer he wrote that their client had been "unambiguously promising commission." He cannot have it both ways. An accredited specialist who selects the wrong legal forum, ignores his own colleague, ignores his client, and charges $9,000 for zero outcome. I strongly advise anyone to seek a second opinion before engaging this firm.

They are all lovely people who offer a great service! They always seem to have time for you no…read morematter how busy they are, they take care of you from the day you plan your holiday till the day you return.