We hired this company for my daughter's sweet 16 birthday on Nov 24, 2023 for decorations (balloon garland and arch backdrops), Photo Booth and professional photographer. We paid more than $1500. We told them that there is no event before our event at 6pm so they can go early and set up the balloon arch and the backdrops but they said the balloons are ready so it won't take them long. They came at around 4 saying that they only need two hours so they will be done by 6 but they didn't finish until 6:45pm and they still did a lousy job. Our guest were already started arriving and they were still putting up the decorations. We sent them the pictures a few weeks ago that this is how we wanted our decorations so they should be prepared but they were making excuses about arch covers not being the right size and about how they ordered other ones but they didn't receive it since it was thanksgiving. These things should have been taken care of or accounted for before the day of our party. They gave us $150 refund for the decorations but what about our event that didn't look as we expected. For the photo booth they put the wrong year 2024 instead of 2023 and lot of pictures were blurry, parts of my daughter's dress was cut out, and the backdrop didn't always show. We paid $550 for a professional photographer but their photographer did not look professional and didn't have a professional camera. They haven't send me any of the pictures from the photographer. I have been texting them and they keep making excuses saying that the photographer left the company and that they will send unedited pictures and give you half of the refund. We thought it's okay at least we will receive the pictures and we can edit them ourselves but it's been almost 2 months and we still haven't received the pictures. I don't think he even took that many pictures and captured any our special moments because he wasn't even there in the room for half of the time. Our family members have to look for him and ask him to take pictures. He wasn't even there when my daughter cut the cake. We hired them thinking they are professional but they are not professional at all and I would not recommend them at all. read more