Great customer service! I've dealt with HomeStreet in person and on the phone on a number of…read moreoccasions. They are very thorough, very cordial, and attentive. Shall we say this is rare in banking today? I'll answer my own question. Yes. It's very easy to do business with this bank. Always efficient, calm, kind.

I would give this place negative stars if I could as well. When this place was Kaiser Federal Bank…read moreit was okay, but then it just got awful. It was taken over by Homestreet and it's been a disaster. Opened a savings there back in March ...still no debit card and it's two months later. I've requested it three times. And that's only the first mess up. The list goes on. Definitely going to move my accounts out of this institution. Don't bank here unless you want frustration and want to deal with people that could care less of you're their customer.

I really appreciate their attention to detail, and the amount of effort they put in to make your…read moreloan work for you. They are very very good!

From the owner: VelocitySBA (formerly Crossroads Small Business Solutions) is one of fourteen licensed Small…read moreBusiness Lending Companies approved by the United States Small Business Administration to provide financing solutions for businesses nationwide. Its dedicated team of highly experienced lending professionals understand the specific needs of business owners and their unique capital requirements. Unlike traditional banks, VelocitySBA's focused approach to business lending quickly delivers the custom tailored solutions that today's business community needs to succeed.

Araz is incredibly knowledgeable and was able to guide me through my entire loan process when we…read morewere purchasing our home. The staff is also very friendly and helpful. I highly recommend doing your next loan with optima lending.

Great service by Lilit! She helped us from day one in getting all our documents ready for our…read moremortgage and guided us through the process until closing. As first time buyers, she helped us navigate the complicated process of applying for a loan. Would definitely recommend reaching out to Lilit for anyone looking to buy a home!

I've been working with Jeff for over 10 years, and I can confidently say he is one of the most…read moreprofessional and detail-oriented CPAs I've ever met. Every year, he handles my tax return with great care and precision--nothing is overlooked, and he always makes sure everything is done thoroughly and correctly. What I appreciate most is his consistency and reliability. No matter how busy the season gets, Jeff remains patient, responsive, and highly attentive to every detail. That level of professionalism is rare and truly builds trust over time. Because of my positive experience, I also referred a friend's company to Jeff for their business tax needs. They were extremely grateful for the introduction and even told me that Jeff has been a "financial lifesaver" for their company. He helped them navigate complex situations and brought clarity and structure to their finances. If you're looking for someone who is knowledgeable, trustworthy, and genuinely cares about his clients, I highly recommend Jeff. It's not easy to find a CPA you can rely on year after year, but Jeff is definitely one of them.

I had a very disappointing experience with this CPA firm. To be fair, I do believe my CPA had good…read moreintentions, and I understand that mistakes and miscommunications can happen. What really matters in those situations is how a company handles it afterward, and that is where this experience completely fell apart. My taxes may have been filed correctly, but the communication was not clear. I did not want 2026 quarterly estimated tax payments set up, and I never understood that this was what was happening. I believed the amounts shown were a payment plan for my 2025 taxes, not separate 2026 estimated payments. Because of the language barrier and the lack of a clear explanation, I did not understand what I was agreeing to. As a result, more money was taken from my account than I expected, which caused me to become overdrafted. When I reached out to get help resolving the issue, I was hoping they would at least acknowledge the misunderstanding and try to make it right in some way. Instead, when I spoke with William at the end, he was very unhelpful and basically made me feel like I was just out of luck. I was told there was nothing they could do, that I needed to deal with my bank myself to block future payments, and that they would not offer even a partial refund. That response is a big part of why I decided to leave this review. If they had simply handled the miscommunication better, shown some understanding, and at least offered a partial refund or some effort to make things right, I honestly think I would have been okay. On top of that, I feel the $700 fee was too high for the level of service and communication I received. Accuracy is important, but so is making sure your client actually understands what is being filed and what payments are being set up. Overall, I left this experience feeling confused, unsupported, and financially stressed. I understand mistakes can happen, but the way this was handled afterward was unacceptable. I would not use this firm again.

Extremely well together person, who is willing to share knowledge and an understanding experience,…read moreChelsea's work speaks for itself.. the other part comes from ourselves, that will make the process all worth the effort.. we met with Chelsea through recommendation an appointment was arranged, doing my part at the moment and thought to share. I believe these are all values that must be taken to make it work until our next meeting.. we thank you Chelsea

I started working with Chelsea just as I made a major change in my real estate career. As I was…read morelaser focused on my business and doing great I was not in the same position financially. Chelsea helped me to realize many of my money spending habits stemmed from my past. I needed to learn a new way of thinking about money and how I related to it. I felt her sincere desire to help me and would recommend her to anyone that is serious about gaining control of your finances. The biggest take away for me...my mind shift in realizing the best reward I can give myself is the security of an emergency fund and savings. The best feeling in the world is financial independence, she will help you get there!

I had to be strategic with getting my taxes done this year, so my husband & I scheduled our appt…read moreearly, Saturday, Feb. 3rd 9am. We have been clients of Bert Eusebio's for years. When I received news that his son, Tony Eusebio, opened up a tax office aim Sierra Madre, I made my appointment there in support of this new venture. The drive for my husband & I was about an hour, which was absolutely worth it. Sierra Madre is a small town outside of Pasadena & it's an absolute gem! The office is walking distance from Starbucks & is next door to the Creative Arts Group. It's in an office building on the first floor, even though you go up a few steps. The office is small, but bright & full of light. We were immediately greeted by Tony & shortly after getting settled, Bert walked in. We immediately got started with my husband's taxes & informed them that my husband started a small boutique farm, Happy Leaf Farms, creating organic container farms for those living in small spaces. And that I'd becoming a real estate agent soon. They both have us great tips! We were informed to keep all of our receipts, make a log of miles used for the business. We were asked why we filed separately & let them know it's required for my student loan repayment program. After speaking at length about all that we could do, we came to the conclusion that this was much more manageable than we thought. And next year with the return we'll be getting as a married couple, I won't need to be enrolled in the student loan repayment program. Instead of getting what we thought we'd be receiving, with the tips they implemented, we will be receiving more in our returns! Thankfully, we had all of our receipts saved & transactions made on credit cards & bank statements. I also received a great list of books on real estate from Tony, that I will now be adding to my Amazon list. Tony & Bert make a great team & are so effective in helping business owners achieve the most out of their returns! We highly recommend Sierra Madre Accounting Services! You won't regret it! Make your appointment now!

Sierra Madre Accounting Services has been the lifeline for my business going on 3 years now. I…read morehave had the pleasure of working with Tony, and could not be more satisfied with the all around service, and care recieved over the years. I met Tony 3 years ago when I was going through a partnership separation in the business that left me clueless on how to proceed. First off Tony is probably the smartest guy I know. In his practice, he does SO MUCH more for his clients then accounting. He has given me SO MUCH advice, support, and guidance that helped me grow in, and understand business. The old partner did a horrible job with the bookkeeping it took Tony about a year or so to clean everything up. Tony also does my personal and business taxes every year, and takes care of my employees with his payroll service. I can honestly say that without Sierra Madre Accounting, my little grooming salon can not function. They are more then just my accountants. They are my partners.

Beverly Schwartz at the Pasadena branch of Banc of California did an amazing job in helping us…read morerecover a stolen check We were told that recovery was not anticipated and at best would require many months. Beverly worked with the appropriate agencies within her bank and Bank of America and not only recovered our lost money but did it amazingly fast Beverly and Banc of California are the very best You can count on them to stand by you when needed Armand B.

The people there are great. Bryan is awesome he always takes care of me. They all are courteous and…read morevery nice and the bank is clean. Thank you guys A.H.

Great customer service! I would be happy to use them again. Pacific capital came in hand at the…read moreright time

Been doing business with them over the last 5 or so years. Tom has always gone above and beyond…read more Funding has taken only about 24 hours from application to funding.

Hideaki was instrumental in helping my new and growing business secure working capital so I can…read moreexpand my business. Communication was great throughout the entire loan process to funding and he was upfront and honest regarding financing costs. He made everything less stressful. I recommend him to all my friends and family.

From the owner: We will help your business to get funded even when the banks turns you down! Up to 500K in as…read morelittle as 4 days! We understand how important it is to obtain the funding you need for operations, payroll, inventory, expansion, marketing and other services that requires funding to succeed. We also know the difficulties for new startups to acquire funding for their business. -Receive Funding In As Little As 48-72 Hours -Multiple Funding Options – Term Loans, Working Capital Advance, Equipment Leasing, SBA Loans, Construction loans, Lines of Credit and more -Consult With Your Own Dedicated Funding Specialist -We Work With Multiple Lending Partners On Your Behalf So You Don’t Have To -Get You the Best Rate And Term Possible

I walked in to open an account and was impressed. Rose was awesome. She opened my account in a…read morequick and professional manner and answered all my questions. Rose also went above and beyond to answer my questions about a car loan. I am very happy with the level of service I received today.

Updating my review the incompetence in this bank is actually insane. Aside from a bank worker…read moretelling me I can't raise my daily limit. To telling me it's been raised when it has not. They won't add my card to Apple Pay and fail to raise my spending limit for my own money. Come the 1st of the month I'll be switching banks and leaving this credit union. Losing money on deals from this incompetente bank unacceptable. Thanks for the 10 years the merger really did a number on this bank