The staff and Mgt at the S Irby St store always go above and beyond - especially Al. He's gone out…read moreof his way several times to get our vehicles taken care of - we're long time customers and hope things never change !!!

They literally took TWO hours to change the oil and put TWO tires on. Absolutely ridiculous. Go…read moresomewhere else.

I stopped in for a quick oil change on our way to destination. Fast service and friendly staff…read more Lots of attention to details. Price was vey competitive

I needed a quick tune up and oil change. They got me in quick and fixed my wipers which were way…read moreover due. I left satisfied. Kimberly is super helpful too. Ask for her. They all work super hard.

BEWARE! I had a horrible experience here. The place looks nice, and the staff seems friendly, but…read moredon't be fooled. I went in for a simple oil change, and before I even left the parking lot, my car started freaking out. I backed up and told the guy something was seriously wrong, but he brushed it off, saying they just changed the oil. So I drove around the building, and my car was sputtering like crazy. I pulled back in and insisted again that something wasn't right. My car was in perfect condition when I pulled in. This time, he said it was probably just the air filters they replaced and that I should drive it a bit and it would go away. I reluctantly left and drove very carefully to my Airbnb. By the way, I was only in town because I had to evacuate my home in Asheville due to my town being destroyed. When I checked the oil dipstick, it was TRIPLE over the full line. My boyfriend and I had to drain the oil they overfilled. When we tried to start the car, it made a terrible sound, so we had it towed to a mechanic. Turns out, THEY DRAINED MY TRANSMISSION FLUID!!!! If I had driven it any further or any faster than I did, my perfect car would've been totaled! It's been two weeks, and I've called several times, but I still haven't heard back from the "local manager" to get my money back. This oil change ended up costing me $560, plus an insane amount of stress. DO NOT TRUST THIS COMPANY WITH YOUR CAR!

Pulling up for the first time at this location, and my first time at any "quick oil change" store…read morein over 35 years, and my first impression was WOW! The manager Jarrett flashed me a warm smile as he walked up/greeted me/intro'd self and guided me to the bay. The team members Desz and her new trainee, as well as Brandon all smiled/said hello. When does that happen these days? RARELY! I appreciated the explanations without pressure, the offer for additional services, the speed that the oil change etc was done and the overall feeling that this experience left me with. Highly recommended and will be going back to this location, now that my car's manufacturer warranty/maintenance are expired. Thank you Valvoline Team! :0)

They are thanking me for completing a survey that I couldn't complete. So the bad service I…read morereceived doesn't matter the fact you charged me 3 time the cost of the reservoir so ur over pricing. No explanation of what you did why you did it or what was done to my car. I feel I was taken advantage of.

They were friendly ready to help anyone the service was great they did a wonderful job and they…read morework fast.

This was one of my best oil change experiences. The workers were friendly and hospitable (even…read moreoffering me a water). They did a good job and did it quickly.

Came in for a routine oil change with my challenger for its first oil change. Staff was friendly…read moreand straight forward. Synthetic oil change was close to $120. A little expensive but only the best for a new car at this point. So didnt really matter. Drive away and i hear something fall hit the underbelly of the car. Looked under the car and everything looked fine. Come to find out it wasnt fine. The engine belly pan that covers the engine bay wasnt put on right and the thing that hit the bottom of the car was one of the clips that wasnt placed back on properly after the oil change. I ended up driving the car on the highway and the underbelly pan started to drag. Parts that were still being held in place was sheered off ending up damaging other splash guards as well. I wouldnt be annoyed, but this is a new car i just got and because someone neglected to put the clips in properly resulting in further damage. Will never come back here again.

Excellent service! Had a bad tire traveling on interstate & they fit me in & fixed me up with new…read moretires promptly & reasonable! Friendly & knowledgeable staff! Thanks guys your the best!

Oil change, tire rotation, new brakes and rotors. When I arrived my air conditioning worked…read moreperfectly fine. When i started my car at pickup it has worked since. i was told it was nothing they did after they gave me a laundry list of upgrades. Feels like jiffy lube when they con people into buying stuff they don't need

After the initial diagnostic didn't work, They helped me trouble shoot my isssues with no extra…read morecost. Turned out it was a way cheaper fix that ee originally thought. Super helpful after dealing with other shops that want to charge you crazy extra for the smallest things. Will definitely recommend to all my buddies who have car trouble

Called C and J Tire and Auto Repair. Front desk explained me everything about the issues with my…read morevehicle. Without doubt, these folks knows what has to be done . High temperature warning is gone. They replaced it and done deal. No need to worry. I will always come here first and be welcomed and appreciated. Thanks for an outstanding service.

The manager was wonderful took his time explaining everything dealing with my car. And explained…read morethings that was very good to know I really appreciate that.

Put the oil filter on improperly and then the oil exploded all over the undercarriage of my car…read morewhen it came off driving down the interstate, then the manager Michael tried to blame me and I have all the records of previous oil changes.... Terrible service now my car has permanent damage caused when the improperly installed oil filter came off..... This was very costly for me to get repaired. Please BEWARE OF THE INCOMPETENT MANAGER AND WORKERS THERE... THEY DON'T HAVE THEIR WORKERS PROPERLY TRAINED

I decided after my expensive last visit to dealership for oil change was tired of being ripped off…read more When looking on Yelp for 10 minute oil change this one was rated highly. Drove in to bay, told the woman what I wanted and sat in waiting area for no more than 10 minutes. Can you believe it a business that actually lives up to it's name. Now to be fair I was the only customer here at the time so times may vary. So oil change w synthetic, engine & cabin filter for $134, my last trip to dealer for just oil was $123! I had a very nice woman assist me, Kayla I believe. All the workers there were professional and thorough. Top marks, will be returning.

Purchased a "new to me" vehicle and had it taken to the Beltline store to have the transmission…read morecheck because it did have a "clunk" when it shifted. They did a transmission flushed and I also purchased new wipers that were awesome! My vehicle immediately shifted A LOT better!! I am so thankful for their service that I am sure it has saved me money and future frustration! Shout out to Seth, Mel, and James for their professionalism and service! I would not take my vehicle anywhere else!