Badly let down by Angela and David from Avondale.
At start of year they came out to discuss our bathroom. During visit we had bathroom measurements done, discussions about choice of units, shower, WC etc. Shortly afterwards we paid the deposit with fitting date all agreed and finalised.
With around 2 weeks before fitting we asked a question of not fully tiling two of bathroom the walls (as previously agreed) but to tile up to halfway and plaster the top half for painting. Wasn't a definite change, more a query to see if could be done. Angela replied to say that they don't plaster and since they were unable to meet our new requirements she was cancelling our fitting. Also, to supply our bank details and they'd refund our deposit.
We said that since they didn't plaster we were happy to leave everything as is and carry on with fitting as agreed on scheduled date as the date was in the calendar and the agreement hadn't changed.
Got another reply repeating that she was cancelling and for us to supply bank details so they can refund deposit.
We are now left with £2000 of bathroom furniture and no-one to fit it with the added hassle of now having to find another company which will inevitably take another few months before the bathroom can be fitted.
From our experience, David and Angela show no regard for their customers, are highly unreliable and unprofessional while being happy to disregard a mutually agreed contract of work and let customers down.
Spend your money elsewhere with a reputable company that won't drop you with minimal notice.
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