The customer service here is terrible. They are always slow. They are very hesitant to help. The…read moreATM's are always out of order.

I don't think everyone in the bank needed to know how much the check was I wanted to deposit.read more

Colonial Federal is the best bank for customer service and believe me....I need that!! Kerry, the…read moreWeymouth branch manager is my go to person and so helpful with all of my banking needs. I'd give more that 5 stars if I could!!!!!

From the owner: At Colonial Federal, customers are our most important asset and our goal is to offer you a sound…read moreand solid place to do business. We utilize technology to enhance services while retaining the personal touch and great atmosphere that our customers want. What makes us different from other banks is our employees. Our genuine concern is that you are treated fairly, and with dignity and professionalism. This has proven to be a good formula for success in the past and will continue into the future. We remain committed to our customers, and continue to provide the highest possible level of personal, friendly service. Treating people with respect is what we have always done. It's why people make Colonial Federal Savings Bank "their bank"

Wonderful bank and people. Always have know my name. Friendly and free checking account. Great…read morecredit card

I am a.customer at Rockland Trust and it's by far the best bank I've dealt with. They make me feel…read morevalued and not just a number. The manager kristen is amazing and extremely helpful. I would recommend this bank to everyone

Becoming a first time home buyer can be extremely stressful. I felt completely lost and had no idea…read morewhere to start when searching for a mortgage lender. During my initial conversation with Minh Cao he explained everything in great detail. He made the complex mortgage approval process seem easy and educated me on any roadblocks that may occur. Minh Cao is cooperative, thorough, and willing to listen and work with you to understand your needs and financial situation. He was available whenever I needed him. I could not imagine going through this process without his guidance and financial advice.

I had the absolute pleasure of working with envision bank in Westport, ma. This was a long, drawn…read moreout process, due to issues of my own and the town we were building in. The team at envision bank of Peter Defusco, Janice Camara, and Kyle Phillips were incredible. They stuck with me and my family the whole time. When it was time for closing the drive to get the house closed on time, was second to none. I can't thank this team enough for their patience and willingness to go above and beyond constantly. I strongly recommend this bank for anyone in need. Thanks so much!

Has gone way down hill since they changed from Randolph Savings Bank, but now they are merging with…read moreAbington, it will be worse. Abington bank is horrible. The staff is incompetent and rude, and management blames the customers for its stupidity. I requested my debit card be sent to the branch, due to a problem with my mailbox at home. " Supposidly" no problem and they would make an exception. Fast forward, they didnt know what happened to my card turns out they sent it home anyway. The teller heard it and the branch manager, Christine closed my account there without any warning. I hope they all go under. Horrible! Stay away

Becoming a first time home buyer can be extremely stressful. I felt completely lost and had no idea…read morewhere to start when searching for a mortgage lender. During my initial conversation with Minh Cao he explained everything in great detail. He made the complex mortgage approval process seem easy and educated me on any roadblocks that may occur. Minh Cao is cooperative, thorough, and willing to listen and work with you to understand your needs and financial situation. He was available whenever I needed him. I could not imagine going through this process without his guidance and financial advice.

If we weren't locked into such a good interest rate on our mortgage, we would refinance ANYWHERE…read morebut here. The president/CEO is overly rude and lacks customer service skills and a basic respect for customers. I recommend shopping around and banking somewhere else. They don't deserve your business.

Whether you go to the 20 Park St. branch or the 950 Park St. branch, you will get the same kindness…read moreand special treatment at both. These tellers learn your name and treat you like family. I have often thought of going to a larger bank where I may get more benefits but believe me, the benefits are visible. To be known and respected as a client, regardless of how much money you have is a plus. Just a nice hometown bank where even the bank manager, Louie Fortuna, will go out of his way to help you. I was away on vacation and my debit card wouldn't work and Louie stayed with me on the phone, after hours until the matter was taken care of.

The wait was over 15 min for customer service . Customer service rep was friendly and attentive . I…read morewould recommend the bank branch over the super market hybrid.

We used Citizens bank last year and we worked with Lindsy. She was a wonderful person to work with…read moreand really helped us with our needs. I definitely will use Citizens bank again. It's in a very easy accessible place to get to with very minimal traffic, too! I really like this bank!