I needed to order a large amount of dirt for a slope. After calling several places and being…read morefrustrated by lack of knowledge and poor customer service at several other companies, I found Brentwood Building Supply. So glad I found them! Wonderful customer service on the phone, knowledgeable employees that were able to speak in detail about the materials they offered and answer questions. They quoted prices and timelines on the phone and later in the day I ordered my dirt from them. They arrived for the delivery as schedule, were quick, efficient and friendly. The dirt also appears to be a very good quality. I will be using them for future projects!

I've been here multiple times for gravel, Mexican beach pebbles, used brick, and flagstone. Zack…read morehas helped me out each time and was very knowledgeable, helpful, and patient due to my lack of knowledge of the materials and process. He also made some great suggestions for alternatives. The used brick, as you might imagine, is hit or miss due to supply. They also offer delivery for a fee.

I called at 10:30 in the morning and had a new spring/tumblers and wires by 4:15 pm the same day…read more This is the first garage door repair I've had but I didn't think the price was unreasonable and the quickness of service was worth it! Technician was very polite, professional, and knowledgeable. Got the job finished in no time. Would definitely recommend this business.

Had an appointment for between 8 - 10. Called at 9 and said would have to change to 10 - 11,…read more Arrived at 11:30. Have a broken cable on one side of the door. He tried to tell me needed a new spring as well. (Spring is less than 2 years old). I don't think he had worked on this type of door before. His bid was a lot more than expected to replace a broken cable. Calling another company.

Warning about Sonnenberg below: (to begin with, their website seems to be unsafe. Every time we…read moretried to use the website, our ainti-virus warned that the page was unsafe and was using phishing to collect information like credit card info.) They delivered a $400+ order to my home that was the incorrect size, seemed to be infested with fleas, AND ran over and destroyed a custom metal yard sign. We ordered small trap rock and they delivered rocks that were much larger. We weren't thrilled about it since it didn't match our previous order, but we didn't raise an issue about it. Within a few days, we noticed a significant amount of fleas when moving the rock around and working in the rocks. The issue only resolved once spraying the entire new landscaping areas with pesticides. (Never, ever, had this issue until this delivery.) In addition, when Sonnenberg pulled out of our oversized, FIFTEEN FOOT WIDE driveway (that nobody else has ever had a problem with) the driver pulled the back wheels off the driveway, hitting our custom made, metal yard sign we bought for $70 a couple years ago. (The closest replacement we found online is a junker from amazon because the sign was custom - not bought online like the one out there now.) When I contacted the "manager" Greg, I sent not 1, but 2 videos showing them hitting the sign. Greg had over a month and never responded. I sent a follow up email, no response. I called and asked for a different manager and was told the "general manager" Caroline would call, yet she never did. It's been months now. I called one more time today and talked to the special gem, Caroline. She was unprofessional, hateful, accusatory, and she denied any and all wrong doings. In fact, she went as far as to hang up the phone numerous times during very brief, accusatory phone calls. Then she would call back and start up again. She claimed she and Greg couldn't see a single thing in the videos. Then she went on to interrogate me about what the sign was made of and how big it was, as if it were made of straw or something. She tried to deny it over and over.  Only after numerous hangups, repeated denials, continued hateful remarks and comments, did I ask her why she was being so unprofessional and she remarked "you're being aggressive." After waiting for months, and being verbally abused by this hateful lady over and over, after a really piss poor experience, I was somehow "aggressive" for asking her why she was rude and expecting them to replace damaged property. Sorry, but when you're a really hateful person like Caroline, I guess you don't expect people to call you out about your behavior. Then when they do, you project it back to the customer. Great service! When Caroline called back after hanging up again, I let her go to voicemail so she'd be recorded. Imagine this - she suddenly found manners she'd been missing all day and left a polite message! If you don't compensate for the sign by the end of the week, I will send a chargeback for a full refund with the bank because this is horrible service, and after all of the errors on your part, the least you can do is apologize and replace the sign. Leaving this review anywhere I can since you all have a bad habit of removing unfavorable reviews.

never got a response to message sent needed 5 tons of top soil delivered the message was even read…read moredone lost a customer

Light Bright is the vendor my contractor used to build my home. I was told that I would get a…read morediscount on the light pricing, but I did not. I also purchased a linear fireplace and their recommendation was to place it 24" from the floor. Well, let me tell you, it looks absolutely ridiculous and it's going to cost me $2800 (est) to get in moved to the correct spot in the wall. Very unhappy.

I reached out to Jim at Light Brite to help me with a fireplace that had been non operational for…read moreabout 6 years. He was fantastic! Talked me thru the appropriate steps I would need to address prior to the techs arrival. He Also called the same day after the techs visit for a follow up call to make sure I was happy with the service! Clearance the technician was incredibly professional, and explained everything very clearly! His work space was neat and he was considerate of my home. He got the job done in a very timely manner and even helped to assist me in getting an additional quote for some doors! I am very very please with this company and would highly recommend them!

Great selection of hardware items. I got some appliance bulbs there that I couldn't get anywhere…read moreelse.

Well staffed, knowledgeable and friendly. Always there to answer questions and help you with your…read morehome project. While not always the cheapest compared to the big box building supply stores, they can be competitive on pricing and their service can't be beat. Many local builders and contractors work with Lee's over other big box hardware stores. We have used them to buy windows, stairs, shower walls, doors, paint, cabinets, wood, drywall and regular hardware store needs.

Smooth transactions and very polite and helpful staff. I love this store. Always fast ship and…read moregreat prices.

Great quality wood products, happy with the wood I got from exotic wood zone, definitely would buy…read morefrom them again

I needed some blocks to pave a small area to wheel my gas grill under the eaves for protection. I…read moreshopped their extensive selection of pavers, blocks, rocks, and decorative trim and found just the right blocks which were also on sale. Fair price for some quality materials and good advice. Two thumbs up

Customer service! Variety and coupons! They are conveniently located to my residence as well!read more

This is my second home improvement project that McCollough's has done and I am very happy with…read moretheir service and installation teams. Their showroom is beautiful with many choices for flooring and countertops. Terri and Jennifer are so helpful and patient with the many questions that crop up during projects. The installation team is so nice, they returned after leaving during the project to move the refrigerator for me because they knew I was painting. Last year I had them tile my bathroom and this time they are redoing my flooring with vinyl and facilitating the granite countertops project. The installation is going very professionally and looks top notch. I highly recommend this business for your flooring and countertop needs!

Russ & Tracy run a World-Class Flooring & Carpet Cleaning Operation in St Clair County, IL since…read more1991! ... Recently, they opened up a Wholesale Carpet & Tile wing to their store front for all those "DIYs" and commercial contractors in the StL Metroeast. Their sales staff were extremely helpful and patient with me when I was trying to explain what my wife wants to do to upgrade our kitchen over the upcoming holiday season. They educated me on WATERPROOF FLOORING and presented the latest back splash designs to match pictures of my wife's present 1950's Retro Kitchen Theme. I witnessed their Team abiding by Russ' Motto: "Together we will find a solution that best fits your unique needs, style and budget."  Thank you!