This morning my toilet was acting funny, and we determined that the septic tank was the culprit…read morebecause it was full. Scott called me back right away and worked us into his schedule so fast: less than an hour after we talked on the phone! He pumped the tank for us, and now our plumbing is all back to normal. Thanks, Scott, for the speedy and reliable service, especially on a holiday. We'll be scheduling routine tank pumps with Sand Lake Septic in the future!

RUDE OWNER Like the 2010 reviewer, I had the exact same experience driving along Palmer Road to…read moreMiller Road, when coming the opposite direction on Miller at around 40mph was the Sand Lake Septic truck. The truck did not slow down or brake to make a right turn on Palmer Road, so much so that the truck had to come into my lane to negotiate the turn and straight at me. I attempted to call the business to inform someone, but the phone number rings to the cell phone of the driver, who is also the owner. When I explained why I as calling I was met with an irate tone "YEAH I JUST PASSED YOU, YOU HAD PLENTY OF ROOM". This where a simple "hey, I'm sorry, I just got some bad news and took that corner too fast, my apologies" would have had me saying "hey no sweat, all good". But instead, like 10 years before, the first reaction was to dig his heals in and insist nothing was done wrong.

Called because I had frozen pipes!!! They were here in 1.5 hours and fixed in 2 hours !!!! If I had…read morewaited for the BIG COMPANIES!!! I would have had a $3000 bill they thawed all the pipes none burst !!! And all is well !!! The head guy who came out had the greatest communication skills ( DANA) explained everything he was doing and explained why... also informed me how to prevent any future issues/ problems!!! % went above and beyond!!! This was all 24 hours after a major nor'easter storm!!! I don't have enough great things to say !!!! Pricey $625 but new pipes would have been $3000 easily ‼‼ guess that's what the big companies wanted !!! did the same with electrical ( different company) moral of the story is !!! Stay with local mom & pops !!!! They care about their communities

I called on the morning of a holiday (Veterans Day) after realizing my sewer backup would probably…read morenot remain mild for another 24 hours. They arrived about three hours later, snaked the main drain, and for less $$ than I expected for an emergency visit. Highly recommend.

We recently had service at our home and neighbors as well. Prior to the appointment Julie kept us…read moreinformed with texts reminding us. The serviceman- Lee- was great- he ran into some delay but kept notifying us of his arrival time and apologized over and over if he inconvenienced us. Highly recommend for great service and great customer service.

From the owner: With two decades of dedicated service in the septic industry, Dave & Lee Lobdell stands as a…read moreparagon of excellence and reliability. Their deep-rooted commitment to quality is evident in every aspect of their business, from the meticulous care they take in diagnosing and solving complex septic issues to their unwavering focus on customer satisfaction. Dave & Lee's extensive experience has honed their skills in fine art, allowing them to anticipate challenges and deliver solutions with unmatched precision. Their reputation for integrity and professionalism is built on years of consistent, exceptional service, making them trusted leaders in the field and cornerstones of the community they serve. Their familiarity with the industry to work with health departments and engineers. They have worked hard to build a solid reputation in the area that the competition can't match. Don't hesitate to reach out to Drain Care Septic & Sewer Service LLC for all your septic and sewer needs; we're here to provide prompt, professional solutions with unmatched expertise.

AVOID THIS COMPANY AT ALL COSTS. They did a septic inspection on a house I was selling....in doing…read moreso they tore up a small patio I had made and told me to go fu** myself when I called simply asking them to return the property in the condition it was when they got there. Averill Park Septic is much more reputable and run by long standing members of the town.

I called Stone Septic for a system that stopped flowing. Came out and after about an hour of…read moredigging, found my distribution box, opened it up, did something simple and the system was flowing again. They did not charge me a cent even after I asked them to for all the work they did. They simply handed me their card and asked me to call in the future. We spoke for quite some time. Very nice guys. I gave them $40 for lunch. This happened a year ago and the system has been working fine ever since. Because of their great customer service, Stone is officially my go to septic service company.

Paid to have grease trap pumped. My wife meet guy who was nice enough. But when I got there he was…read morealready gone. Checked trap to find it was still caked with grease no scrap down of grease. Called them they said they were sending him back to do it right but he never showed. But they cashed the check right away. If u want it done right use someone else. Thanks for nothing. Update : the company did call and ask me to remove my review. I replied my trap is still covered in grease. They did however come back 2 weeks later and do the job right. I was promised a free grease trap cleaning on my next visit. Guess what they never showed.

I own a restaurant and I asked them to come fix a clogged toilet that someone's toddler shoved a…read morewhole roll of toilet paper down and when they came, they exploded my toilet and ruined my full plumbing system, and then they asked for full pay, and I yelled at them to get out of my restaurant I would say zero stars if I could do not recommend to any patrons

From the owner: Why Choose Dynasty Mechanical? Because we don’t just fix systems, we fix stress!…read more We are family owned and operated here in the Capital Region and pride ourselves on treating our customers like they are part of the family. We offer full-service mechanical: HVAC, plumbing, gas lines, generators & more. We promise honest pricing, clean work, and zero upsell nonsense.

Over the last 20 years we have had a full septic system installed, have since had the tank pumped…read moreand we've had snow plow services for at least 15-20 years. Never once was money an issue! Was notified the second week of December that they won't plow anymore. Evidently the new owner doesn't understand working with machinery or doesn't have the knowledge and experienced help she needs so she walks away from a good paying customer and leaves a 70 something year old couple high and dry with no explanation! I hope she can keep all those port-o-lets clean as I don't see much of a future otherwise.

We needed our septic tank pumped out (last time was ten years ago) and Superior did a great job,…read morefrom scheduling to completion. Showed up right on time to the scheduled appointment. Austin and his colleague (sorry, didn't catch his name) were thorough, efficient and professional. Gave us good advice on how to set the schedule for the next cleaning (I would have waited a bit too long) and returned the site to its original condition. We have a second tank that will be due next year and we will definitely call Superior again. Fairly priced, highly recommended.