Excellent and professional staff from the front to the back office!…read moreVery good location! We come from Canyon Lake so the travel time is so much easier. I just love my doctor-Dr V will go the distance to diagnose one's pain and prescribe appropriate treatment. I had hoped to find a pain doctor that would do just this, but after three other pain doctors, I found Dr V. I've been very happy with his treatments! He and his new PA display very good and caring "bedside manners". This is a trait my husband and I look for in our medical care. Here's to a happy and pain free new year.

From the owner: Spine, pain management, and orthopedic surgery.read more

Dr Kim is the best ! He truly cares about your condition and about your well-being. He has…read moreexcellent bedside manner. He listens to your concerns and gives you all your options. He focuses on you to make sure you receive the best care. His office staff is extremely helpful and friendly and works with your schedule. When my procedure was all finished, I was wishing he was my primary doctor! I would definitely recommend Dr Kim!

We trusted Dr. Kim with ongoing care, which is why this situation was so disappointing…read more We made a 2-hour round trip to a follow-up appointment only to be unexpectedly informed by Ying, the PA, that Dr. Kim was no longer with TriCity Pain, and that May 24, 2024 had apparently been his last day. Patients were never notified beforehand -- no call, message, letter, or any other communication. Finding out at an appointment that your physician had already left weeks earlier is unprofessional and unacceptable for continuity of care. The core issue is a lack of integrity in how this transition was handled toward patients in a pain clinic setting, where individuals are already dealing with significant ongoing suffering and dependence on consistent care. Abruptly leaving without proper notice shows a concerning lack of consideration and accountability toward those relying on treatment. If there was a reasonable explanation for the abrupt departure, it was never communicated to patients. Even in difficult or unfavorable situations, patients deserve a basic level of transparency and a diplomatically delivered explanation, particularly when ongoing care is involved. Even Ying appeared uncomfortable being left to explain the situation to surprised patients arriving expecting to see their physician. To be clear, the issue is not that a doctor changes practices or opens a new clinic -- that is understandable. The issue is how it was handled. Patients deserved honesty, transparency, professionalism, and integrity throughout that transition. UPDATE to previous review: Dr. Kim's response does not address the central concern raised in the original review -- the lack of communication and failure to notify established patients prior to his departure from the practice. It does not acknowledge the impact on patients who arrived for scheduled care and were only then informed he was no longer with the clinic. The response also does not include any apology to patients affected by the lack of notice and disruption in continuity of care. The use of the word "unfortunately" comes across as dismissive in context and does not address the underlying concerns regarding patient communication or continuity of care. Additionally, it references a "2024/2025" departure timeline, which is inconsistent with what patients were told by the practice (May 24, 2024) and does not align with what we experienced firsthand on June 4, when patients arrived for appointments and found he was already no longer there. Overall, the response does not engage with the communication failure or patient impact raised in the original review.

I recently had to change my pain medicine specialist after relocating to the Texas Hill Country. My…read moresituation is very complex after a surgeon botched things. This office took the time to read through my significant surgical history and take the time to listen to my issues. I have seen several specialist due to their retirement, career change, or insurance requirements. This practice is as good as any I have had. Extremely helpful, professional, and knowledgeable. The nurse practitioner was as knowledgeable as the doctor. The entire staff was extremely professional and helpful.

Tell you they can make your life pain free - after 3 visit you realize they just taking your money…read more They have no interest in actually helping the patient.

I've only seen Dr. Miller twice so far but will not ever see anyone else but him! His manner,…read moreconcern and care is what I've been looking for all along. I'd been going to Balcones Pain Consultants on Davis street in Austin TX and was feeling less and less satisfied with them as the months rolled on. I felt like a criminal on parole and Balcones was my parole officer I had to check in with every month. Because of their practices, they gave me a really bad impression of pain clinic's and I thought I'd be hard pressed to find one I liked. Well, that's a long story and this is not about them. The first time I saw Dr. Miller I think I started crying 10 words in because he immediately made me feel at ease. I didn't feel like I had to explain once again, or have to justify or apologize for being in chronic pain either. He only requires me to come in every 3 months too rather than monthly which saves me time and money. I don't know if that's the rule for everyone but it makes more sense if you are a long term, chronic pain sufferer; nothing really changes from month to month. Do yourself a favor and make an appointment with Dr. Miller. Thank you!!

I always receive personal care. Living with this extreme pain is not easy but having Pain and…read moreWellness Institute is a blessing to care for this debilitating Syringomyelia.

If I could give this place a negative 5-star review, I would. There are not words to describe how…read moreawful the treatment was...phone calls not returned...ever. Even after being promised I would hear something. Appointments that never got made. I waited nearly 6 weeks to get an apponhtment for the Sacrolox procedure on my SI joint. I kept being told they were waiting on some 3rd-party vendor to verfify my insurance, etc. I persinally calle Medicare and my supplimental and easily found that this procedure was covered. So why did it take these folks 6-weeks??? They were sickly sweet when talking to me on the phone then I'd never get a return call from the scheduler, even after being told repeatedly that I would be contacted shortly. How much pain and suffering does one erson have to go through? Back pain is pretty awful and I went there desperate for help. They offered me a solution, giving me false hope, then left me hanging. The cruelty of it is the worst part. I called the makers of the Sacrolox product to find an alternative provider since Dr, Lai was obviously NOT going to help me. Within a 50- mile radius, I was given 1 name. And one name only. Surprise, surpise. It was NOT Dr. Lai. I will see their recommended doc next week. I know Lai has lots of excellent reviews but I want to add in my 2-cents worth. This place isn't all sunshine and lollipops. Caveat emptor, people.

I am a patient, and beyond the major relief I have had after treatments for SI Joint Dysfunction,…read morethe entire staff is incredible! From the front desk, and billing, to the medical assistants, to the nursing staff, and the PA's and doctor--everyone is professional, knowledgeable, thoughtful and willing to listen to their patients to understand what they need. I can't recommend them more highly!

I was referred to PPofTX by my orthopedic surgeon. I recently had a VERY THOUROUGH (general intake,…read morephysical exam, discuss imaging, course of treatment, etc.) new patient consult and I can't express how pleased I am with the level of care I have received thus far. All of the staff are extremely nice and knowledgeable. Despite the [painful] reason I was there, I left feeling a bit of relief simply knowing what my future options and plans are...at this point in my health journey, PROGRESS is everything! I will provide a follow-up after my first procedure (coming soon). The location is easy to access, and has ample parking. The facility is modern and clean. So far, definitely 5 stars. If you (and I sincerely hope not) discover a need for nerve pain relief, I recommend PPofTX. Be sure to say "howdy" to the lovely ladies Beverly, Annie, and Ellen. :D

I will never, ever go back to this place. I was in bed for 8 months, in agonizing pain, I had to…read morehave home health because I could not walk. I had to have someone pull down my underwear and wipe my ass. I could not stand in the shower without someone holding me up. I could nit sit on a shower chair, all i could was lay in the same position fir months. They told me that surgery would not help and I needed to get used to my new reality. After they stretched it out as long as you could, 5 epidurals, they finally sent me to a surgeon. I heard the tech telling the manager how sorry he was but I had to go to a surgeon. They don't want to treat people, they just want their money. Eight months of agony I will never forget. Almost 3 years after surgery and zero pain.

Dr. Ryan Mishaud is very diligent and caring about his patients and treats each one to their own…read moreneeds these a doctor with ethics