I've been going here for 10 years. Always received the best service! The staff are always…read morepersonable and professional. Best nail salon in Southern WV.

The establishment was nice and clean. The staff was very friendly. It's a very busy place. I…read morereceived a deluxe pedicure. I was a little confused about pricing. On the sign and also on the booklet, the deluxe pedicure was listed as $50. However, I was charged $70 (before tip) That's a $20 difference. I was a little taken aback. Sometimes prices may fluctuate $5-$10, but I've never had a $20 difference. However, they were busy, so I went ahead and paid it without asking questions. She did a good job. The location is conveniently located beside Starbucks. That's always an extra bonus.

I love going here they have the best pedi messages around and rose is outstanding with nails!read more

Called salon and requested 2 appointments for mani/pedis. Was advised appointments were not used or…read moreavailable and that this is a 1st come 1st serve salon. No problem, we drove 45 minutes to get there. When we arrived at 11am we were greeted by Lee who seemed very friendly and polite. We were seated in the last 2 open chairs and began to listen to the casual conversations around us. $5 Lee was the entertainment. We understood the 1st in thing completely as we patiently waited. As the hours ticked by, I finally got my pedi prep by MaMa and then waited again for a very busy Rose to get around to complete the gel color. In the meantime, my SIL was finally getting her pedi from Lee. Again we waited. We were forced to watch a Vietnamese cooking show that was tuned in the entire time we were in the salon. While finishing her pedi, my SIL asked about the possibility of a mani as she is a nail biter and had very small nail beds. Rose assured her that it could be done but she would be using overlay rather than tips. Rose worked on my gel manicure first and then started the overlay. She even took before and after photos to post on her webpage. I was truly impressed. At just after 5pm we were finally finished. Even though the wait was ridiculous, we felt it was worth it. It was my treat and $255 later (including tip), feeling pretty, we left (after over 6 hours in the salon) with the assurance that we should return if we had any issues. After just 3 days one of SIL's acrylic overlays popped off. 2 of the other nails had jagged edges and several of my gels were chipping. The salon opened at 10am and since we knew of the 1st come 1st serve policy we were at the door at 9:25am. Shortly thereafter a well dressed lady showed up and advised she had a standing 10am appointment for a mani with Rose. Another very nice lady also showed up and said she was advised by Lee to come at 10am. When Lee opened the door promptly at 10, he advised he had a 10am pedi scheduled with yet another lady. So much for the no appointment, 1st come policy. When I tried to get the situation sorted out, Lee said "don't you make my day bad, I am diabetic and I'm already shaking". He advised me to sit and that Rose was on her way. He escorted the 2 pending pedis to a chair and asked my SIL to have a seat at a mani station. The 10am mani appointment went straight to Rose's station. Lee then began the pedis and began answering questions about us to the ladies he was attending to. "No, they don't come here, they need repairs". He also commented on SIL's lack of nail beds (while she was sitting behind him). When Rose showed up, he advised we were there for repairs. She remembered us right away and said "she has no nail beds, I said I would do my best". The mani lady knew we were there and why and advised to handle SIL first. Both Lee and Rose, almost in unison said no, she will take too long. So SIL sat, I sat and they talked about us both like we weren't even there. After waiting until after 10:30, my blood was boiling. I felt disrespected, lied to, and cheated. At this point I told my SIL, I had to leave and actually started to but came back in. I had to voice my ABSOLUTE FEELINGS OF FRUSTRATION & anger. "I'm not sure what I am more upset about, your disrespect of my SIL in front of her, your lies about appointments and 1st come 1st serve, the fact that I paid top dollar and tipped accordingly or you complete lack of customer service" or something to that effect. I advised I would leave a bad review to which Lee loudly responded he would have an answer to. What should have been a simple fix and repeat business for LA Nails, turned into people showing true colors. Experience showed new customers are not treated the same as the regulars. If you're new, look elsewhere.

I'm usually twiddling my thumbs at the House of Hair while Girlfriend gets her hair done. But I've…read morehad my hair cut a few times by one of the girls there (Nedra) and she's always done a great job. I do wish they'd convert the pedicure/manicure/massage room into a "boyfriend waiting room" with an xbox or something, but I guess they'd lose money that way :). As for it being a "house of gossip," girls like to talk. If one of them said something that upset you, speak with the proprietress. There are several stylists there to choose from if one of them rubs you the wrong way. Nedra's really good. UPDATE 11/19/2011: It is my understanding that Nedra no longer works here. But it's still a fine place.

amazing amazing !!! I love Thelma and her service is always perfect. I'd recommend it to anyone who…read moreneeds hair care.

This is the best place to get a haircut from stylist Holly Jones. My daughter wanted a specific…read morehairstyle. Holly looked at the picture my daughter showed her, and then gave my daughter the exact hair style. My daughter was so happy with the cut. We will definitely go back and use Holly again!!!! 4/4/2026

This is the WORST place to get a mens cut in raleigh county. My boyfriend went in two times for…read morehaircut, first time was amazing and it looked really good, second time not so much. The most recent time this older lady with blonde hair cut his hair. We asked for a high and tight with extra length and she pulled out the clippers and put NO GAURD on and gave him a buzzcut. She complained the whole time about him wanting a letter in the back of it and she was more interested in talking than actually doing what was asked of his hair. She is VERY lucky that he is nice and didnt say anything and still tipped because most would not do the same. I wouldnt even recommend this place to my absolute worst enemy. never going back there again. had a better chance doing the cut ourselves.

Given credit where credit is due is an absolute must. My girl Ashtyn killed my IBE install. She…read moresaved my train wreck done by someone else. Face it a girl's hair is her holy grail and after she worked her magic I feel confident and literally on cloud 9. From her salons atmosphere, to her personality and genuine talent she has gained a client for life. When the man in your life says your hair is fire. You've won ! killed it girl . trust her , you won regret it.

Absolutely amazing. Wonderful vibe, amazing service, and a great haircut! I will definitely be back.read more

Absolutely horrible. Trim my bangs, thin the rest. Trim my…read moreeyebrows. Make my beard presentable. That was my directions. Simple right? Apparently not. Bangs were below my nose and we were going to bring them below my eyes. Now they're above my eyes. Thin the rest? Apparently not, let's cut off 3 inches. So much for growing my hair out. I look like a fucking soccer mom now. Oh, one eyebrow got trimmed, the other looks like one of the old muppets in the balcony. Nobody should waste money here. Pay a 3 year old to cut your hair. It'll cost less and you'll have the same terrible experience as me.

I've been going to Bally for a little over 8 years now. One of the owners, Holly, always does my…read morenails and eyebrows. I get my pedis here too but don't usually mind who does them, but Peter (owner) gives the BEST foot rub. I don't go anywhere else for my nails! The prices are competitive, and they have always done great work. Their daughter Jenny does really intricate designs if that's your thing. Other staff filter in and out over the years, and I've always heard good things about them too. Definitely recommend if you're looking for a nail salon in the Beckley area!

Got my nails done at Bally Nail Salon at the Crossroads Mall. The new color is fuchsia touch! It…read morewas $50 for a fill-in. More than what the pricing sheet listed at $40. I tipped $10 because I thought the girl was nice. I usually get my nails done in Charleston. The thumb nail on my right hand is a bit off (has brush lines on it) and I had some pieces of acrylic hanging down that I had to get off myself when I left, so Ill probably just continue getting my nails done in Charleston. However, the color was pretty.