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    Avalon Resort

    3.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    2 months ago

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    2 years ago

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    Hillsboro Beach Resort

    Hillsboro Beach Resort

    2.5(29 reviews)
    0.9 mi

    Pros: very clean. Friendly staff, good location away from the busy area. They offer a continental…read morebreakfast. A small gym, they offer beach chairs, on the beach. Cons: no 24 hrs staff, no bar or restaurant except for the continental breakfast.ow water pressure. Limited beach chairs. Room Cleaning and towel service only request. Mandatory valet.

    I had high hopes when I booked this. Found out things were not revealed on their website. This room…read morewas King - Accessible. Even though I did not need or wanted an accessible room, that's what was booked. Fine. I'd make it work. However, things to know about this room and hotel. * Parking cost $25/day. Other resorts on the beach charge $0. * The bed in my room sat on the floor where you couldn't stick your toes under it. It was never listed that the bed was not at normal bed height. I could not be climbing in and out of a bed that sat on the floor. Photo attached. * No room telephones. To contact the concierge, you needed to download their app. If this is the new trend, count me out. * To get to the room (if you were in a wheelchair), you would have to go through two heavy doors where only the room door would stay open. The outer door would snap shut on you. The AAPD should look into this hotel, especially this room. There has to be a violation here. * The bathroom was behind an extremely heavy glass door. It had no tub and no counter. It reminded me of a high school gym shower. Photo attached. I booked this room through American Airline's AAdvantage program as it had an 8.1 out of 10 rating and they were partners with AA. I don't know how it received such a high rating. I will never trust the AAdvantage program's reviews or suggestions again. I booked 3 days. Prepaid. At 11:15pm the room's fire alarm went off. There was no reason. No smoke. No fire. Woke me up. Then to make matters worse, the next door neighbors decided to have a party until after 1am. I complained and nothing was done. I asked for a room change. I was told they had a room. However, after the concierge said I could have the room, management told them NO. I could take the room for the the night and not for the remainder of my stay because it was booked for the other nights. I would have had to go back to the room I didn't like. I checked Expedia and there was another room available. They lied to me. I checked out the next morning and demanded a refund for the other 2 nights. They refused. I contacted AAdvantage for their assistance. This hotel lied to them too. They were told I was given an alternative but refused it. I refused changing rooms for one night only to go back to the bed on the floor room. They did not give me a better alternative. Disreputable management. I didn't try the restaurant. I can't comment on that. The pool and the private beach looked fine but I was not here for either. I was here to visit family and did not intend to spend hours at either pool or beach. I was looking more for the Florida Beach ambiance. I won't do that again. And certainly not at this place or in Pompano Beach. This is my last visit to this part of Florida. You can keep the Gold Coast. Overall, very sorry I booked here. I will never come here again. I will tell everyone I know to stay away from this hotel. Mind you. I lived in the Fort Lauderdale and West Palm Beach area in the late 1970s. The area has gone downhill. If you are looking to visit Florida, go to the Gulf Coast. Tampa/St. Petersburg are much nicer.

    Photos
    Hillsboro Beach Resort
    Hillsboro Beach Resort - Sunrise in the morning from oceanview suite (June 2023)

    Sunrise in the morning from oceanview suite (June 2023)

    Hillsboro Beach Resort - Dirty sheets, fake eyelash stuck to the cover (!!)

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    Dirty sheets, fake eyelash stuck to the cover (!!)

    Avalon Resort - resorts - Updated May 2026

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