Andre, the concierge, is the only reason I have given this place "a star". He is the only one star. I wrote a google and it magically disappeared! I signed a 13 month lease and I wish it was over in October when I realized my walk-in closet in my apartment was not properly insulated! I have endured the winter freezing at night. Although, I put my heat up to 78 degrees and sweating! I feel a cold breeze blowing through my apartment from the closet. I compromised with the building manager and they agreed to install a carpet to partially resolve the cold air on the floor of the closet but while there was permission to access my apartment during that time period, my passports, birth certificate, social security card, spare key to my car, and lease agreements have disappeared into thin air! I have OCD. I know where I keep everything. I know where I put everything. My documents were secure in my closet and someone who works in the building stole my things. I complained that I suspected that someone was entering my apartment when I was not home because during my first month of moving in my broom and dust pan went missing! The building manager insinuated it is my fault that my things are missing, did not check the cameras, or remedy the situation. After I complained to the town building inspector of my cold closet, they finally agreed to fix the problem. But they cut a whole in the ceiling of my closet to run a vent which was not even near a vent! Then they told me they have to get through the ceiling of my studio apartment. After I told the manager that I was allergic to dust and have asthma she told me I could look at a one bedroom apartment. I looked at it and thought it was perfect. When I came back downstairs, she disappeared. I didn't get a phone call or email or any type of courtesy or respect. I got a slap in the face, a letter, saying my $500/month extra rental renewal letter for my studio apartment was being revoked. When I asked the manager she was revoking my lease she said, "I don't have to give you a reason!"
Well, apparently, other tenants have had the same issues with their apartments as well. The floors are cold, their apartments are drafty, their windows cracked, the walls are thin and people have surprisingly entered their apartments without permission as well. The "heated" swimming pool is freezing cold, the fire pits do not work, the building smells like a nyc subway station during a heat wave in the summer. The iceberg, cold, parking garage has puddles of water that you plunder into when it rains. You pay separate for everything, water, sewer, gas, electricity, garbage. If you are planning to enjoy the amenities, prepare yourself, "Off with your Heads"! The Queen of Hearts will burn a hole right through you with her evil glare. Don't touch anything. Don't talk to your neighbors. Don't come out of your apartment unless you're going to work. That's the greatest thing about living here. The people who work here can enjoy your apartments while you're not home. read more